• Problem-solving • Negotiation • Empathy • Organization • Computer skills • Familiarity with the Reclame Aqui platform • Previous experience in customer service (SAC)

Role Mission: The Assistant Principal of Instruction – Special Programs (API of Special Programs) serves as the campus lead for compliance, instructional oversight, and systems implementation across Special Programs. This role ensures fidelity of implementation, state and federal compliance, and high-quality instructional support for students served under Special Education, Section 504, Emergent Bilingual (EB), CSI, MTSS/RTI, and coordinate Testing and SSD (College Board/ACT) accommodations. The API of Special Programs collaborates with campus leaders and teachers, district partners, and families to ensure access, compliance, and academic success for all identified student populations. The API of Special Programs has managerial responsibilities of the Special Education and RISE staff only. Supervisory Responsibilities: The API serves as the manager of the campus Testing Coordinator Location: This is a full-time (remote/on-site) position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations: None What We Offer - Compensation: Salaries for people entering this role typically fall between $70,532 and $82,170, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: - Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. - Tuition Reimbursement: Staff members may apply for up to​ 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. - Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, professional development, and a 403(b) plan. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You Bring -- Competencies Qualifications: - High level of content-area proficiency, as evidenced by teacher certification, field of study, or work-experience - Education: Bachelor’s Degree from an accredited four-year educational institution required - Experience: Experience in Special Programs (SpEd, EB, 504, RTI) required - Special Education Certification, Principal Certification, or other SpEd related area (Diag/SLP, School Psychologist) preferred Knowledge and Skills: - Knowledge of federal/state compliance requirements - Ability to coach and lead adult learners - Data analysis and reporting proficiency - Strong organizational, communication, and interpersonal skills Physical Requirements: - Must be able to remain in a stationary position and move/traverse throughout classrooms, offices, and campus spaces for extended periods while coaching staff and monitoring schoolwide systems. - Ability to remain in a stationary position for prolonged periods while operating computers and other technology to conduct data analysis, prepare reports, participate in virtual meetings, and complete written communications. - Frequently operate, prepare, inspect, and position instructional and office technology, including laptops, tablets, projectors, and related equipment. - Occasionally move, transport, and position instructional materials, resources, and meeting supplies weighing up to 25 pounds. - Ability to communicate and exchange accurate information in person and through virtual platforms with staff, students, and families. - Ability to detect, assess, and respond promptly to operational and student-support needs in active and changing school environments. - Must be able to work around varied schedules, including early mornings, evenings, or occasional weekends, to meet campus priorities and deadlines. What You’ll Do -- Accountabilities Responsibilities: - Special Education / RISE Responsibilities (Est. Weekly Time Commitment: 10-15 hours): - Ensure Special Education Compliance & ARD Management: Collaborate with case managers to ensure ARDs are conducted within federal timelines and serve as the District Representative in ARD meetings. - Oversee IEP Implementation & Service Tracking: Partner with regional teams to implement IEPs with fidelity, monitor service delivery, and conduct audits to ensure compliance and effectiveness. - Lead & Develop Special Education/RISE Staff: Coach, manage, and support Special Education and RISE staff to improve instructional quality and student outcomes. - Conduct Observations & Monitor Accommodations: Perform classroom observations with campus and regional leaders to ensure proper implementation of accommodations and instructional strategies. - Provide Instructional Coaching & Lesson Plan Feedback: Collaborate with campus leaders to review and provide targeted feedback on general education, RISE, and Special Education lesson plans. - Support Program Quality & End-of-Year Processes: Oversee program quality through systems monitoring and lead end-of-year checkouts for Special Education and RISE staff. - Section 504 Responsibilities (Est. Weekly Time Commitment: 3-5 hours – varies by caseload): - Determine Eligibility & Coordinate 504 Services: Collaborate with health professionals, MTSS leaders, and Special Education teams to determine student eligibility for Section 504 supports. - Facilitate 504 Meetings & Case Management: Schedule and lead initial and annual Section 504 meetings, ensuring all required processes are completed with fidelity. - Develop & Maintain Accommodation Plans: Draft, update, and manage Individual Accommodation Plans (IAPs) using district guidelines to meet student needs. - Ensure Compliance & Documentation Accuracy: Maintain accurate records in compliance systems (e.g., Frontline) and monitor timelines for evaluations and annual reviews. - Monitor Accommodation Implementation: Ensure teachers implement accommodations with fidelity through observations, collaboration, and ongoing support. - Provide Staff Training & Instructional Support: Communicate and unpack IAPs with teachers and provide guidance at the beginning of the year and when plans are updated. - Emergent Bilingual (EB) Responsibilities (Est. Weekly Time Commitment varies by season: Aug-Mid Sept: 10-15 hours; Late Sept-Dec: 4-6 Hours; Jan-Mar: 5-10 hours; April-May: 4-6 hours): - Manage EB Identification & Compliance Processes: Execute student identification procedures, oversee language proficiency testing (e.g., preLAS/LAS), and ensure all timelines and state requirements are met. - Facilitate LPAC Processes & Language Planning: Lead LPAC meetings, ensure accurate student coding, and develop and update individual language plans annually. - Maintain Accurate Records & Data Systems: Manage EB records tracking systems, ensure 100% documentation compliance, and maintain accuracy within SIS platforms. - Monitor Instructional Implementation & Assessment Readiness: Conduct walkthroughs with regional partner and diagnose instructional gaps, ensure EB accommodations are implemented with fidelity, and oversee TELPAS preparation and testing. - Build Capacity Through Training & Family Engagement: Facilitate professional development (e.g., SIOP, ELPS) and lead Title III parent engagement initiatives (minimum 4 events annually) to strengthen support for EB students. - Critical Student Intervention Responsibilities (Est. Weekly Time Commitment: 8-10 hours): - Coach & Develop CSI Teachers: Observe and coach CSI teachers to strengthen instructional practices and improve student outcomes. - Collaborate with Regional Teams: Partner with Regional CSI Coaches through joint observations and participation in data meetings (DAPS) to align strategies and drive results. - Ensure Implementation Fidelity: Monitor and support consistent execution of CSI instructional models, interventions, and program expectations. - Manage Data & Program Deliverables: Complete and oversee required deliverables (e.g., RenStar, PTG trackers, Paths to Becoming a CSI) and ensure accurate documentation and uploads of CSI DI packets and recordings. - Oversee Student Assessment & Placement: Administer placement testing and ensure students are appropriately placed within intervention programs. - Lead Targeted Intervention Systems: Oversee key intervention programs, including DIBELS (K–2) for Academy API and re-tester supports for College Prep API, to accelerate student achievement. - MTSS/RTI Responsibilities (Est. Weekly Time Commitment: 3-4 hours): - Collaborate with Instructional Leadership: Partner with Grade Team Leaders and Assistant Principals of Instruction to align interventions and support student success. - Ensure Fidelity of Intervention Plans: Monitor and support consistent implementation of RTI plans to ensure interventions are delivered effectively. - Oversee Student Identification & Participation: Ensure 100% of eligible students are accurately identified and enrolled in RTI systems (RTI Plug-In). - Monitor Student Progress & Adjust Interventions: Track student performance and update RTI plans every 6–9 weeks based on data and progress. - Maintain Accountability & System Effectiveness: Ensure RTI systems are implemented consistently and meet campus expectations for student support and outcomes. - SSD (Services for Students with Disabilities) – AP/ACT Accommodations (Est. Time Commitment: 4-5 hours per quarter): - Secure Consent & Ensure Compliance: Obtain parent consent and complete required trainings to ensure compliance with AP and ACT accommodation processes. - Determine Appropriate Accommodations: Research and align accommodations to meet individual student needs across SpEd, 504, and EB populations. - Prepare & Submit Accommodation Requests: Gather required documentation and submit accommodation requests to College Board and ACT within established deadlines. - Manage Application Status & Resubmissions: Track request outcomes, manage resubmissions for denied applications, and ensure timely resolution. - Communicate with Families & Stakeholders: Provide clear, timely communication to parents regarding approval status and next steps. - Ensure Implementation & Alignment: Verify approved accommodations are reflected in IEPs/504 plans and implemented with fidelity during testing. - Additional Responsibilities include: - Collaborate with Regional VP of Special Programs or Regional Special Programs Director and serve as the campus point of contact for TEA/OCR Complaints/Mediations/Hearings, to include data/evidence gathering for submission and completion of campus facing next steps for corrective action plans for Special Education and 504 - Analyze instructional data across all special populations and develop action plans to improve student outcomes - Maintain full compliance with federal, state, and district requirements, ensuring accurate documentation and timely completion of all reporting - Deliver turn-around training and professional development to strengthen instructional and compliance practices for teachers and campus leaders - Participate in instructional rounds and coach teachers to improve support and outcomes for special populations - Partner with SPED, EB, 504, RTI, and regional/national teams to align strategies, resources, and supports - Support campus leaders in developing systems that ensure equitable access, high-quality instruction, and improved achievement for all student groups About IDEA Public Schools   At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. Staff Experience At IDEA, the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here! To Apply Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.

Role Mission: The Assistant Principal of Instruction – Special Programs (API of Special Programs) serves as the campus lead for compliance, instructional oversight, and systems implementation across Special Programs. This role ensures fidelity of implementation, state and federal compliance, and high-quality instructional support for students served under Special Education, Section 504, Emergent Bilingual (EB), CSI, MTSS/RTI, and coordinate Testing and SSD (College Board/ACT) accommodations. The API of Special Programs collaborates with campus leaders and teachers, district partners, and families to ensure access, compliance, and academic success for all identified student populations. The API of Special Programs has managerial responsibilities of the Special Education and RISE staff only. Supervisory Responsibilities: The API serves as the manager of the campus Testing Coordinator Location: This is a full-time (remote/on-site) position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations: None What We Offer - Compensation: Salaries for people entering this role typically fall between $70,532 and $82,170, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: - Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. - Tuition Reimbursement: Staff members may apply for up to​ 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. - Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, professional development, and a 403(b) plan. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You Bring -- Competencies Qualifications: - High level of content-area proficiency, as evidenced by teacher certification, field of study, or work-experience - Education: Bachelor’s Degree from an accredited four-year educational institution required - Experience: Experience in Special Programs (SpEd, EB, 504, RTI) required - Special Education Certification, Principal Certification, or other SpEd related area (Diag/SLP, School Psychologist) preferred Knowledge and Skills: - Knowledge of federal/state compliance requirements - Ability to coach and lead adult learners - Data analysis and reporting proficiency - Strong organizational, communication, and interpersonal skills Physical Requirements: - Must be able to remain in a stationary position and move/traverse throughout classrooms, offices, and campus spaces for extended periods while coaching staff and monitoring schoolwide systems. - Ability to remain in a stationary position for prolonged periods while operating computers and other technology to conduct data analysis, prepare reports, participate in virtual meetings, and complete written communications. - Frequently operate, prepare, inspect, and position instructional and office technology, including laptops, tablets, projectors, and related equipment. - Occasionally move, transport, and position instructional materials, resources, and meeting supplies weighing up to 25 pounds. - Ability to communicate and exchange accurate information in person and through virtual platforms with staff, students, and families. - Ability to detect, assess, and respond promptly to operational and student-support needs in active and changing school environments. - Must be able to work around varied schedules, including early mornings, evenings, or occasional weekends, to meet campus priorities and deadlines. What You’ll Do -- Accountabilities Responsibilities: - Special Education / RISE Responsibilities (Est. Weekly Time Commitment: 10-15 hours): - Ensure Special Education Compliance & ARD Management: Collaborate with case managers to ensure ARDs are conducted within federal timelines and serve as the District Representative in ARD meetings. - Oversee IEP Implementation & Service Tracking: Partner with regional teams to implement IEPs with fidelity, monitor service delivery, and conduct audits to ensure compliance and effectiveness. - Lead & Develop Special Education/RISE Staff: Coach, manage, and support Special Education and RISE staff to improve instructional quality and student outcomes. - Conduct Observations & Monitor Accommodations: Perform classroom observations with campus and regional leaders to ensure proper implementation of accommodations and instructional strategies. - Provide Instructional Coaching & Lesson Plan Feedback: Collaborate with campus leaders to review and provide targeted feedback on general education, RISE, and Special Education lesson plans. - Support Program Quality & End-of-Year Processes: Oversee program quality through systems monitoring and lead end-of-year checkouts for Special Education and RISE staff. - Section 504 Responsibilities (Est. Weekly Time Commitment: 3-5 hours – varies by caseload): - Determine Eligibility & Coordinate 504 Services: Collaborate with health professionals, MTSS leaders, and Special Education teams to determine student eligibility for Section 504 supports. - Facilitate 504 Meetings & Case Management: Schedule and lead initial and annual Section 504 meetings, ensuring all required processes are completed with fidelity. - Develop & Maintain Accommodation Plans: Draft, update, and manage Individual Accommodation Plans (IAPs) using district guidelines to meet student needs. - Ensure Compliance & Documentation Accuracy: Maintain accurate records in compliance systems (e.g., Frontline) and monitor timelines for evaluations and annual reviews. - Monitor Accommodation Implementation: Ensure teachers implement accommodations with fidelity through observations, collaboration, and ongoing support. - Provide Staff Training & Instructional Support: Communicate and unpack IAPs with teachers and provide guidance at the beginning of the year and when plans are updated. - Emergent Bilingual (EB) Responsibilities (Est. Weekly Time Commitment varies by season: Aug-Mid Sept: 10-15 hours; Late Sept-Dec: 4-6 Hours; Jan-Mar: 5-10 hours; April-May: 4-6 hours): - Manage EB Identification & Compliance Processes: Execute student identification procedures, oversee language proficiency testing (e.g., preLAS/LAS), and ensure all timelines and state requirements are met. - Facilitate LPAC Processes & Language Planning: Lead LPAC meetings, ensure accurate student coding, and develop and update individual language plans annually. - Maintain Accurate Records & Data Systems: Manage EB records tracking systems, ensure 100% documentation compliance, and maintain accuracy within SIS platforms. - Monitor Instructional Implementation & Assessment Readiness: Conduct walkthroughs with regional partner and diagnose instructional gaps, ensure EB accommodations are implemented with fidelity, and oversee TELPAS preparation and testing. - Build Capacity Through Training & Family Engagement: Facilitate professional development (e.g., SIOP, ELPS) and lead Title III parent engagement initiatives (minimum 4 events annually) to strengthen support for EB students. - Critical Student Intervention Responsibilities (Est. Weekly Time Commitment: 8-10 hours): - Coach & Develop CSI Teachers: Observe and coach CSI teachers to strengthen instructional practices and improve student outcomes. - Collaborate with Regional Teams: Partner with Regional CSI Coaches through joint observations and participation in data meetings (DAPS) to align strategies and drive results. - Ensure Implementation Fidelity: Monitor and support consistent execution of CSI instructional models, interventions, and program expectations. - Manage Data & Program Deliverables: Complete and oversee required deliverables (e.g., RenStar, PTG trackers, Paths to Becoming a CSI) and ensure accurate documentation and uploads of CSI DI packets and recordings. - Oversee Student Assessment & Placement: Administer placement testing and ensure students are appropriately placed within intervention programs. - Lead Targeted Intervention Systems: Oversee key intervention programs, including DIBELS (K–2) for Academy API and re-tester supports for College Prep API, to accelerate student achievement. - MTSS/RTI Responsibilities (Est. Weekly Time Commitment: 3-4 hours): - Collaborate with Instructional Leadership: Partner with Grade Team Leaders and Assistant Principals of Instruction to align interventions and support student success. - Ensure Fidelity of Intervention Plans: Monitor and support consistent implementation of RTI plans to ensure interventions are delivered effectively. - Oversee Student Identification & Participation: Ensure 100% of eligible students are accurately identified and enrolled in RTI systems (RTI Plug-In). - Monitor Student Progress & Adjust Interventions: Track student performance and update RTI plans every 6–9 weeks based on data and progress. - Maintain Accountability & System Effectiveness: Ensure RTI systems are implemented consistently and meet campus expectations for student support and outcomes. - SSD (Services for Students with Disabilities) – AP/ACT Accommodations (Est. Time Commitment: 4-5 hours per quarter): - Secure Consent & Ensure Compliance: Obtain parent consent and complete required trainings to ensure compliance with AP and ACT accommodation processes. - Determine Appropriate Accommodations: Research and align accommodations to meet individual student needs across SpEd, 504, and EB populations. - Prepare & Submit Accommodation Requests: Gather required documentation and submit accommodation requests to College Board and ACT within established deadlines. - Manage Application Status & Resubmissions: Track request outcomes, manage resubmissions for denied applications, and ensure timely resolution. - Communicate with Families & Stakeholders: Provide clear, timely communication to parents regarding approval status and next steps. - Ensure Implementation & Alignment: Verify approved accommodations are reflected in IEPs/504 plans and implemented with fidelity during testing. - Additional Responsibilities include: - Collaborate with Regional VP of Special Programs or Regional Special Programs Director and serve as the campus point of contact for TEA/OCR Complaints/Mediations/Hearings, to include data/evidence gathering for submission and completion of campus facing next steps for corrective action plans for Special Education and 504 - Analyze instructional data across all special populations and develop action plans to improve student outcomes - Maintain full compliance with federal, state, and district requirements, ensuring accurate documentation and timely completion of all reporting - Deliver turn-around training and professional development to strengthen instructional and compliance practices for teachers and campus leaders - Participate in instructional rounds and coach teachers to improve support and outcomes for special populations - Partner with SPED, EB, 504, RTI, and regional/national teams to align strategies, resources, and supports - Support campus leaders in developing systems that ensure equitable access, high-quality instruction, and improved achievement for all student groups About IDEA Public Schools   At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. Staff Experience At IDEA, the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here! To Apply Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.

General Summary: Merchandising Assistants provide diversified support for buyers in a dynamic and fast paced work environment. Merchandise Assistants possess strong communication skills and act as a liaison between Buyers, internal business partners and our external supplier community. The ideal Merchandising Assistant is resourceful, confident in problem solving, well organized and a team player. Merchandising Assistant provide support relating to the efficient and profitable operation of their assigned departments and categories. The Merchandising Assistant will be ensuring and being responsible for key steps in our end-to-end business processes of Supplier Set Up, SKU Creation, PO Creation, Advertising, Billing and Customer Support. The Merchandising Assistant role is a steppingstone to careers at Family Dollar and the experience gained allows team members to transition into exempt roles with progressive responsibilities. Principal Duties & Responsibilities: 1. Cultivate and collaboratively work to maintain relationships with Buyers, MA team and cross functional business partners. Become a go to resource and expert in your category and responsibilities a. Attend team and cross functional meetings, preparing any needed documentation and reports to support the agenda b. Actively contribute – sharing insights, providing updates, capturing notes, actions and manage next steps 2. Accountable for key responsibilities in the Supplier, SKU & PO creation and maintenance processes a. Act a project manager to ensure all tasks and deadlines are achieved. Kicking off the process with workflow submissions and performing any needed follow up as request work through each process. b. Supplier · Act as liaison between Data Management, Suppliers, Private Brands and THT · Vet all required paperwork and ensure it has been filled out and submitted correctly · Proactively communicates with suppliers, providing updates to suppliers as needed c. SKU · Responsible for follow-up online reviews and seasonal buys to ensure all items and documentation are maintained in trackers utilized by cross functional business partners · Communicate regularly and consistently with suppliers obtaining new product information, along with pricing, description, case pack, supplier, UDA and UPC updates, ensure work is submitted and completed by responsible team members · Owns compiling needed data and makes decision on SKU attributes, ensuring accuracy rating of 90% or higher for new item set up/maintenance and price changes submissions · Partner with Data Management, Managers and other MAs if needed to prioritize and complete set up d. PO · Creates purchase orders in an accurate and timely manner for buyers across multiple departments. · Follows up on all late orders and upcoming shipments and completes balances as needed · Completes all purchase order modifications including but not limited to delivery extensions, cancellations, and cost & retail changes 3. Responsible for sample and ticket processes · Manage VMR samples and processes · Collect, review and proof product samples, prior to shipment, to ensure all information is correct and in line with Family Dollar Guidelines. · Handle disposition of rejected samples. · Initiates ticket request to supplier, verify ticket scans and validate SKU information is correct. Last line of defense to ensure information is correct prior to shipping to stores. 4. Manage the marketing projection tool - DemandTec a. Partner with Buyers and Suppliers to ensure accurate documentation b. Enter pricing, deals, projections, scan allowances and co-op c. Responsible to maintain key tracking documents utilized in monthly financial roll ups 5. Responsible for resolving customer complaints, issues and special requests · Partner with suppliers, Private Brands and Global Sourcing as needed based on complaints, issues and requests that arise · Provide compensation to customers to reimburse them for issues (Gift Card Program) · Track customer information creating a data base that allows team to review and analyze, finding patterns within customers/products and calling out opportunities to Leadership. 6. Self directs personal and professional development to successfully transition into exempt roles with progressive responsibilities · Maintain proficiency in internal computer systems - Retek, Pro3, and SharePoint. · Utilize in house training site to continue personal development and hone skillset in Excel, Word, and SQL Developer. · Peer coach new MAs - provide training, support and guidance. Share your knowledge and expertise 7. Other job-related duties as assigned Position Requirements: · 40+ work hours per week with ability to work consistently and independently in an office work environment or remote · Reliable transportation to and from office · Demonstrates a positive attitude towards working in a team environment; understands others’ roles; “rolls up his/her sleeves” when necessary, in order to get the job done · Seeks help from others when necessary · Accurately submits requests with 100% accuracy · Successfully meets and exceeds expectations by delivering superior customer service to all internal and external customers · Ability to prioritize projects, work independently and multi-task while maintaining focus and composure · Ability to effectively communicate with internal customers and vendors. · Demonstrates an outlook that doesn’t reflect a “that’s not part of my job” attitude when the need arises to assist with duties and responsibilities located outside of the assigned duties of the position · Crosstrain and serve as backup to other merchandise data related areas as needed Minimum Requirements: - Education: High school or GED required, College Degree preferred - Experience: Retail experience is preferred - Job Related Skills: Proven track record in priority setting and managing multiple tasks and strong written and communication skills with excellent organizational skills. Applicant must have high attention to detail, strong work ethic and ability to work in a fast-paced environment. Knowledge of Microsoft Office Suite tools – Excel, Word, etc. is required Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Merchant Services Family Dollar Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Merchant Services Family Dollar