Creative Circle describes itself as a recruiting and consulting company specializing in marketing and creative staffing, in-house studio development, and managed services. In busin
Senior Content Designer
Location
California
Posted
54 days ago
Salary
$55 - $63 / hour
Seniority
Senior
No structured requirement data.
Job Description
Senior Content Designer
Creative Circle
Content Designer (UX Writer) -Content Design and UX Writing San Francisco, CA Freelance Remote $55 - $63 /hr Our client is seeking a Senior Content Designer to support merchant-facing product experiences across web and mobile platforms. This is a 6-month contract, fully remote with the potential to extend long term. This role partners closely with UX Designers, Product Managers, and UX Researchers to craft intuitive, accessible, and scalable content that helps merchants run and grow their businesses with confidence. The ideal candidate is a strategic, user-centered content designer with deep experience in UX writing and content systems. They bring a strong ability to simplify complex financial and technical concepts into clear, human language while maintaining consistency with established voice, tone, and legal standards. This role requires someone who can think holistically about the end-to-end experience, confidently present content decisions to stakeholders, and thrive in a fast-paced, fully remote environment. Content Designer (UX Writer): - Plan, design, and write U.S. English product content for merchant experiences across all touchpoints, including Logged-in web and app experiences. Navigation and UI copy, Notifications and system messaging, Support surfaces and in-product guidance. - Partner closely with UX Design to ensure content complements layout, interaction patterns, and visual tone, delivering a cohesive end-to-end experience. - Collaborate with Product, Engineering, Research, Legal, and Compliance to ensure content is accurate, compliant, accessible, and user-centered. - Present content work clearly and confidently, articulating rationale, tradeoffs, and strategy to teammates and senior stakeholders. - Apply research insights, usability findings, and data to evaluate content effectiveness and drive continuous improvement. - Maintain, evolve, and apply our clients voice, tone, and content standards, contributing to scalable content systems and documentation. - Manage multiple projects simultaneously, balancing speed, quality, and stakeholder expectations. - Champion inclusive, plain-language writing that reduces friction and increases merchant trust and comprehension. Content Designer (UX Writer) Requirements: - Minimum 5-7+ years of experience writing content for user experiences as part of a product design team. - Proven experience delivering content for complex, high-traffic digital products, ideally within fintech, e-commerce, or platform-based ecosystems. - Strong background in UX writing and microcopy, Content strategy and systems thinking, Designing content for end-to-end user journeys - Demonstrated ability to simplify technical or financial concepts into clear, conversational language. - Experience working with content standards, including voice, tone, and style guidelines. - Working knowledge of Figma and comfort collaborating within modern design systems. - Experience collaborating in Agile/Scrum product environments. - Excellent communication, critical-thinking, and presentation skills. Preferred / Nice-to-Have Qualifications - Experience supporting merchant, seller, or B2B product experiences. - Familiarity with accessibility standards (WCAG) and inclusive writing best practices. - Experience using generative AI tools to support content ideation, testing, or optimization. What Success Looks Like in This Role - Merchant experiences feel clearer, more confident, and easier to use because of thoughtful, well-tested content. - Stakeholders trust content decisions because they are grounded in research, data, and user empathy. - Content solutions scale across surfaces and evolve with the product, rather than being one-off fixes. - Legal, compliance, and brand requirements are met without compromising clarity or usability. - The team benefits from a collaborative, proactive content partner who raises the bar for quality and coherence. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
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