Champions of customer happiness. Providing award-winning healthcare customer services and CRM solutions.
Lead - Information Technology
Location
India
Posted
53 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Lead - Information Technology
Everise
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Position Purpose: The Desktop Systems Engineer works within the Everise Information Technology team in providing all levels of IT support, with a focus on providing Microsoft Windows System Engineering. Works closely with and provides support to the Everise Technology team members and their customers. This position is also responsible in the design and build of enterprise components for deployment, based upon client or management specifications. Job Requirements: - Administration of Windows based applications of basic principles, theories, and concepts - Administration of Microsoft Active Directory domain administration and support, including user/policy account creation, permissions allocation, resolving complex replication and authentication issues, creating file and print shares - User desktop management with a working knowledge of system patch practices, scripting and imaging - Knowledge of Microsoft Windows security best practices including Windows Firewall, and anti-virus solutions - Working knowledge of Microsoft Networking principles such as DNS, WINS, DHCP - Administration of Third party software integration within a server enterprise environment - Supports and maintains multiple server hardware platforms - Administration of enterprise backup solutions, including application administration and troubleshooting hardware-related issues - Participation in 24x7 on call production support Qualifications: - Bachelor’s degree in computer science from a four-year college or university with two to four years related experience in Systems Administration or equivalent combination of education and experience - Experience with working in a global IT support team - Desired certifications include but not limited to: A+ Certification, MCSE, CCNA - Ability to manage multiple projects, activities and tasks simultaneously - Ability to work off-hours as required - Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees and customers If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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Regional Credit Manager
TopBuild Corp.TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TopBuild has a family of companies, which comprises approximately over 450 branch locations across the United States and Canada. Actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Prioritize diversity and inclusion in our organization. Encourage candidates to join our company and find a variety of career opportunities awaiting them.
About Your Future with TopBuild Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TopBuild, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description PRIMARY RESPONSIBILITY: Oversee the collection function and administer all transactional AR processes for assigned regional portfolio while leading and developing a team of AR Managers and AR Specialists. Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment. - Oversee assigned AR portfolio results and drive collection of delinquent customer balances. - Train, coach and develop a talented staff of AR Specialists. - Drive to established business goals; regularly achieve DSO, cashflow and % current targets - Develop, support & remove process roadblocks to ensure effective credit and collections. - Perform monthly and quarterly audits with the branch staff - Manage all customer order releases - Monitor and maintain Lien/Bond rights, properly execute lien waivers and file Liens/Bond Claims as necessary to protect AR assets. - Facilitate resolution and escalations with various stakeholders, including Operations, Finance, Sales, and Commercial teams. - Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships. - Handle escalated and high dollar receivables. - Negotiate and secure arrangements for payment with escalated delinquent accounts within limits of authority; evaluate and recommend assignment to bad debt and/or collections, legal. - Build strong relationships with Regional Leaders, attend meetings and ensure AR staff is meeting business requirements. - Complete standard monthly reporting and ad hoc reports as required. - Work with Auditors/Accounting team to comply with all audit expectations. - Perform a minimum of quarterly, documented AR Reviews for all assigned divisions as required by Internal Audit. EXPERIENCE/EDUCATION: - Minimum 5 years’ experience in credit and collections, basic accounting and finance knowledge - Bachelor’s degree in Accounting/Business or related experience preferred - Previous experience in building materials distribution or construction industry - Extensive Mechanics Lien and Bond management experience - Leadership experience - Excellent written and verbal communication skills - Persuasive know when to be “soft” and when to be “stern” - Escalate issues at appropriate times, know when to “raise the flag” - Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued) Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: - Base + Bonus & Benefit Package - Competitive Compensation - Medical, Dental and Vision - Strive Wellness Program - 401(k) Matching - Paid Holiday and Paid Time Off (PTO) for all positions - AssuredExcellence®: minimal to no cost medical care and prescription drugs - Flexible Spending Accounts (FSA): Healthcare and Dependent care - Health Spending Account (HSA): with employer contribution - Life & Disability Insurance - Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. - Employee Referral Bonus - Paid Military Leave - Tuition Reimbursement - Length of Service Award #LI-REMOTE Compensation Range: $75,300.00 - $113,100.00The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TopBuild has a family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
SEER IT Project Cost Estimator
Seneca HoldingsSeneca Holdings is the investment arm of the Seneca Nation.
Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Western Door Federal is seeking an IT Project Cost Estimator in the Suitland, Maryland area. The objective of this work is to provide subject matter expertise in the development of Lifecycle Cost Estimate (LCCE) for a large and complex IT program using the SEER toolset and to transfer knowledge related to the estimating solution and underlying tools to the program staff. Integrate with government team and use the SEER toolset to estimate costs for IT Application Development, Cloud Migration, Cloud Infrastructure buildout, Service Desk and other supporting IT Services. Responsibilities include, but are not limited to: - Assist the government in the development of lifecycle cost estimates during the program planning and budget formulation phase. - Analyze program requirements and conduct workshops / interviews with program stakeholders to determine the key inputs necessary for development of LCCE using the SEER toolset. - Collaborate with the government on the development and maintenance of the IT program Lifecycle Cost Estimate. - Support the development and implementation of advanced cost estimating, cost modeling and analysis capabilities necessary to create and maintain the IT program Lifecycle Cost Estimate using SEER suite Tools. - Support economic analyses of IT projects, various analysis of alternatives and other related efforts to aid investment decisions. - Follow U.S Government Accountability Office (GAO) cost estimation best practices - Establish and support the financial analysis and forecasting of cloud related services acquired by the decennial program to help manage cloud financial obligations. Basic Qualifications: - Ability to gain and maintain a Public Trust security clearance. - BS/BA degree in engineering, economics, finance, or related field. - 5 or more years of direct work experience with the Census Bureau. - Demonstrated experience and proficiency with cost estimating tool sets for estimating Information Technology solutions including Applications, Infrastructure and other IT services. - Excellent communications and interpersonal skills necessary to work in small, collaborative teams. - Intermediate/advanced Excel practitioner (analyze structured data, create repeatable analyses, and ensure analytical defensibility). Desired Skills: - 5 or more years of experience providing and supporting Lifecycle Cost Estimate (LCCE) efforts. - International Cost Estimating and Analysis Association (ICEAA) or similar certification. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Role Description We at MGID are looking for a Compensation & Benefits Specialist (Junior/Middle) to support the HR team and other stakeholders with bonus calculations, data analysis, and reward processes. - Bonus Calculations: Calculate variable pay, commissions, and bonuses for different departments accurately and on time (e.g., applying specific metrics and rules for Sales, PubDev, and other teams). - Expense Analytics: Assist in analyzing compensation costs, tracking budget, and monitoring financial metrics related to employee rewards. - Reporting: Prepare and update regular reports, as well as generate ad-hoc (on-demand) reports for HR or management when needed. - Data Maintenance: Enter and update compensation data in HR systems or Excel/Google Sheets, ensuring all employee records are accurate and organized. - Process Support: Support the HR team and help collect data for market salary surveys. Qualifications - Education: Bachelor’s degree in Human Resources, Finance, Economics, Mathematics, or a related field. - Experience: Up to 1 year of experience in HR, Finance, Data Analysis, or Administrative roles. (Basic understanding of Compensation & Benefits processes is a strong plus). - Technical Skills: Strong proficiency in MS Excel or Google Sheets. Comfortable working with large datasets, using VLOOKUPs, Pivot Tables, and logical formulas for data analysis. - Analytical Mindset: Excellent analytical and problem-solving skills, with a focus on working accurately with numbers and financial metrics. - Attention to Detail: High level of accuracy and responsibility, especially when calculating bonuses and working with sensitive payroll information. - Ethics & Confidentiality: Strict understanding of corporate ethics and the ability to maintain absolute confidentiality regarding employee compensation data. - Communication: Good written and spoken communication skills to effectively collaborate with the HR team and answer basic employee questions. Benefits - If you’re looking for a place that values results, innovation, and humanity, MGID is the right choice for you. - We set ambitious goals, embrace challenges with enthusiasm, and build a culture of transparency, trust, and mutual respect. - Join us and make your next big career move — this is your moment to strengthen your impact and lead financial growth in one of the most dynamic markets in AdTech!
Title: Help Desk Specialist Location: Washington, D.C., Washington, DC, United States Job Description: The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is seeking a Help Desk Specialist to support a Department of Commerce (DOC) program. This role serves as a critical front-line resource responsible for delivering high-quality technical support to end users across a dynamic, mission-driven environment. Responsibilities - Serve as the primary point of contact for end-user technical support via phone, email, web portals, and in-person interactions - Provide troubleshooting and resolution support for: - Email systems and account access - Network directories and user permissions - Computer operating systems (Windows and macOS) - Standard desktop applications (e.g., Microsoft Office Suite) - Applications developed or deployed under the contract - Diagnose and resolve hardware and software issues, including desktops, laptops, and peripheral devices - Support and troubleshoot printer and connectivity issues - Document, track, and manage incidents and service requests using a ticketing system - Escalate complex or unresolved issues to appropriate technical teams, ensuring proper follow-through - Maintain accurate records of issues, resolutions, and user interactions - Provide clear, professional communication and guidance to users with varying levels of technical proficiency - Contribute to knowledge base articles and standard operating procedures as needed Qualifications - Approximately 2 years of experience in a help desk, technical support, or related IT support role - Demonstrated ability to troubleshoot hardware and software issues across multiple platforms - Experience supporting both Windows (PC) and macOS environments - Strong customer service skills with the ability to communicate technical information clearly and effectively - Familiarity with ticketing systems and incident management processes - Ability to prioritize tasks and manage multiple support requests in a fast-paced environment - This position may require the ability to obtain and maintain a Public Trust clearance or other government suitability determination Education Associate’s Degree (AA/AS) in Information Technology, Computer Science, or a related field - Equivalent combination of education and relevant experience may be considered in lieu of a degree Certification(s) Industry-recognized certifications such as: - CompTIA A+ - CompTIA Network+ - Microsoft Certified: Modern Desktop Administrator Associate - Apple Certified Support Professional (ACSP) Compensation The compensation range for this position is $26 – $33 per hour. Compensation will be discussed in greater detail with candidates who advance in the interview process, allowing for a comprehensive evaluation of qualifications and alignment with role requirements. Compensation Disclaimer: The salary range provided for this position represents a general guideline. Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. Not all candidates will be eligible for the upper end of the salary range. Location and Work Hours This position supports a hybrid work schedule and requires regular on-site presence in Washington D.C. Employees will be expected to report on-site several days per week, with the specific schedule determined in coordination with their Supervisor. As such, candidates must reside within a reasonable commuting distance of Washington, D.C. This position is not eligible for full-time remote work or for candidates located outside of the local commuting area. Standard working hours are based on a 40-hour work week, Monday through Friday. While some flexibility may be available, employees are generally expected to be available during core business hours of 9:00 AM – 3:00 PM ET. When working remotely, employees must have access to a reliable internet connection and a suitable work environment that supports productivity and compliance with company policies. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor. All employees must adhere to the Company’s “Work from Home and Telework” policies and procedures as outlined in the Employee Handbook and must sign the Employee Handbook Acknowledgement prior to being authorized to work remotely. Benefits and EEO At Ardent Eagle Solutions, we offer a comprehensive benefits package for our employees and their families. For employees covered under the Service Contract Act (SCA), we provide a Health & Welfare payment that can be used to purchase health benefits. SCA employees also have the option to enroll in our company-sponsored plans at full cost. All employees may take advantage of additional programs, including: - Matching 401(k) Plan - Continuing Education Assistance - Paid Time Off This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.


