Title: Help Desk Specialist Location: Washington, D.C., Washington, DC, United States Job Description: The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is seeking a Help Desk Specialist to support a Department of Commerce (DOC) program. This role serves as a critical front-line resource responsible for delivering high-quality technical support to end users across a dynamic, mission-driven environment. Responsibilities - Serve as the primary point of contact for end-user technical support via phone, email, web portals, and in-person interactions - Provide troubleshooting and resolution support for: - Email systems and account access - Network directories and user permissions - Computer operating systems (Windows and macOS) - Standard desktop applications (e.g., Microsoft Office Suite) - Applications developed or deployed under the contract - Diagnose and resolve hardware and software issues, including desktops, laptops, and peripheral devices - Support and troubleshoot printer and connectivity issues - Document, track, and manage incidents and service requests using a ticketing system - Escalate complex or unresolved issues to appropriate technical teams, ensuring proper follow-through - Maintain accurate records of issues, resolutions, and user interactions - Provide clear, professional communication and guidance to users with varying levels of technical proficiency - Contribute to knowledge base articles and standard operating procedures as needed Qualifications - Approximately 2 years of experience in a help desk, technical support, or related IT support role - Demonstrated ability to troubleshoot hardware and software issues across multiple platforms - Experience supporting both Windows (PC) and macOS environments - Strong customer service skills with the ability to communicate technical information clearly and effectively - Familiarity with ticketing systems and incident management processes - Ability to prioritize tasks and manage multiple support requests in a fast-paced environment - This position may require the ability to obtain and maintain a Public Trust clearance or other government suitability determination Education Associate’s Degree (AA/AS) in Information Technology, Computer Science, or a related field - Equivalent combination of education and relevant experience may be considered in lieu of a degree Certification(s) Industry-recognized certifications such as: - CompTIA A+ - CompTIA Network+ - Microsoft Certified: Modern Desktop Administrator Associate - Apple Certified Support Professional (ACSP) Compensation The compensation range for this position is $26 – $33 per hour. Compensation will be discussed in greater detail with candidates who advance in the interview process, allowing for a comprehensive evaluation of qualifications and alignment with role requirements. Compensation Disclaimer: The salary range provided for this position represents a general guideline. Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. Not all candidates will be eligible for the upper end of the salary range. Location and Work Hours This position supports a hybrid work schedule and requires regular on-site presence in Washington D.C. Employees will be expected to report on-site several days per week, with the specific schedule determined in coordination with their Supervisor. As such, candidates must reside within a reasonable commuting distance of Washington, D.C. This position is not eligible for full-time remote work or for candidates located outside of the local commuting area. Standard working hours are based on a 40-hour work week, Monday through Friday. While some flexibility may be available, employees are generally expected to be available during core business hours of 9:00 AM – 3:00 PM ET. When working remotely, employees must have access to a reliable internet connection and a suitable work environment that supports productivity and compliance with company policies. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor. All employees must adhere to the Company’s “Work from Home and Telework” policies and procedures as outlined in the Employee Handbook and must sign the Employee Handbook Acknowledgement prior to being authorized to work remotely. Benefits and EEO At Ardent Eagle Solutions, we offer a comprehensive benefits package for our employees and their families. For employees covered under the Service Contract Act (SCA), we provide a Health & Welfare payment that can be used to purchase health benefits. SCA employees also have the option to enroll in our company-sponsored plans at full cost. All employees may take advantage of additional programs, including: - Matching 401(k) Plan - Continuing Education Assistance - Paid Time Off This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Microsoft Windows Desktop Management, fostering growth and collaboration. We warmly invite you to join us in this exciting journey of learning and contribution. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Microsoft Windows Desktop Management. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in troubleshooting technical issues. Intermediate proficiency in customer service skills. Advanced proficiency in communication and interpersonal skills. Intermediate proficiency in time management. Beginner proficiency in documentation and reporting. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Title: Audit Manager - (Healthcare) Location: United States Job Description: Audit Manager - Healthcare Our Healthcare Team is growing!! Are you an experienced manager with healthcare experience looking for a progressive career opportunity and a great work culture? Are you committed to excellence and high-quality? Do you love to develop and coach less experienced staff to succeed? Do you enjoy supporting community charity and business events? If you answered "Yes" to these questions, we would love to talk to you!! AAFCPAs is looking for a dynamic Audit Manager with Healthcare experience to join our team. As part of the AAFCPAs team, the Audit Manager will be responsible for: - Being a leader in the Healthcare team keeping up with changes in the industry and participating in conferences. - Supervising engagement team and preparing end-of-engagement evaluations for staff - Monitoring and reporting regarding the productivity of staff, and adherence to work plan schedules on each assignment - Keeping lines of communication open with staff and clients - Contribute to the firms thought leadership efforts in Healthcare - Anticipating and addressing client concerns, and escalating problems as they arise - Recognizing and informing management of opportunities to increase level and types of services to clients and potential clients - Preparing all necessary financial statement and related disclosures and significant deficiencies letters, with an eye on quality, thoroughness, and accuracy - Leading the engagement team with an emphasis on collaboration, flexibility and valuing the differences in others Qualifications - Bachelor's degree in Accounting - CPA preferred. - 5 - 7+ years of external auditing with healthcare experience within Public Accounting Company Description AAFCPAs is an innovative and forward-thinking firm. We have enjoyed primarily organic growth with a laser focus on people, culture, and a profitable growth mindset. We have a supportive, entrepreneurial, and purposeful culture and plan to remain independent. Our multidisciplinary team of 350+ professionals provide assurance, tax, outsourced accounting, business consulting, IT advisory, and wealth management services to nonprofits, commercial companies, wealthy individuals, and estates. In 2023, we celebrated 50 Years of Impact (1973-2023), and our sincere approach to business and service excellence has attracted discerning clients along with the best and brightest CPAs and consulting professionals. AAFCPAs donates 10 percent of its net profits annually to nonprofit organizations. We have an active Inclusion and Belonging committee and a commitment and accountability to these efforts. We publish our Impact Report annually. AAFCPAs is an independent member of PrimeGlobal, the fourth largest CPA firm association in the world with 300+ member firms in 80+ countries. This provides our clients with seamless national and global coverage along with an advantageous pay-as-you-use model. Additional Information AAFCPAs offers a comprehensive benefits package that supports both your professional growth and personal well-being. This includes a flexible Work from Anywhere model, personalized development coaching, and firm-sponsored memberships to enhance your career. Financial well-being is fostered through subsidized medical and dental plans, a 401(k) savings plan, life insurance, and disability coverage. Additionally, our commitment to social change is reflected in our 10% Back to Nonprofits program. Enjoy substantial flexibility with personal time off, engaging company outings, and a vibrant workplace culture that emphasizes innovation, entrepreneurial spirit, and inclusivity. This holistic approach to benefits ensures that working at AAFCPAs is both fulfilling and rewarding. The salary range for this position reflects a broad set of factors considered in compensation decisions, including-but not limited to-skills, experience, training, certifications, and overall business needs. The stated range has not been adjusted for geographic differentials that may apply based on the position's location. At AAFCPAs, it is uncommon for an individual to be hired at or near the top of the range, as compensation decisions are based on each candidate's specific background and circumstances. A reasonable estimate of the current salary range for this role is $112,000 - $ 155,000 per year not inclusive of any bonus potential. - Please note that while this position is remote, occasional travel to client locations, corporate meetings and trainings may be required to facilitate effective collaboration and engagement implementation. All your information will be kept confidential according to EEO guidelines. AAFCPAs is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations Candidates are encouraged to apply confidentially on our website, www.aafcpa.com. No agency solicitations will be considered at this time.

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market. Job Responsibilities: Punta de lanza en la Transformación Digital de la compañía implementando soluciones de TI que estarán enfocadas a la Digitalización y mejora de Procesos, tanto Administrativos como de Piso de producción, maximizando las funcionalidades del sistema MES y aplicaciones integradas con SAP, para adaptarlas a las necesidades y objetivos del Negocio. Generar aplicaciones, páginas Web, interfaces y reportes que generen información relevante y en el momento adecuado, para proporcionar ventajas competitivas a la alta Dirección. Evaluar el rendimiento de las aplicaciones desarrolladas en la empresa. Tanto el buen uso por parte de los usuarios, como la efectividad de las soluciones implementadas. Cumplir los requerimientos de Auditoria SOX y otros aplicables. Competencias Especificas: - Ser capaz de diseñar, programar e implementar soluciones de IT que eficienticen los procesos. - Procesos de Cadena de Suministro para poder interpretar las necesidades del negocio y transferirlas a un nuevo sistema. EXPERIENCIA REQUERIDA Y/O FORMACIÓN ACADÉMICA ESCOLARIDAD/EDUCACIÓN: Licenciatura / Ingeniería FORMACIÓN/EXPERIENCIA: Mínima de 4 años en la Industria Automotriz en puesto similar Full Stack Developer - Análisis, diseño e implementación de soluciones Digitales - Experiencia con Arquitecturas escalables - Metodología Scrum - Crear APIs y servicios con Node.js/Express, Python - .Net C# para aplicaciones de escritorio e integraciones con SAP y PLC - Desarrollar backend & frontends con .Net, React y/o Angular, - Modelar/analizar datos (bases de datos SQL) con Herramientas de Análisis de Datos, PowerBI, Qlickview, Quicksight o similares - Construir apps empresariales rápidas en Power Apps, - Orquestar procesos con Power Automate, - Empaquetar/desplegar con Docker y buenas prácticas de DevOps básicas, - Conectar todo con seguridad, gobernanza y mantenimiento. - Preferentemente conocimiento en soluciones con Machine Learning y AI - Interactuar con los sistemas Mayores de la Empresa tales como el ERP (SAP), Payroll, MES, interfaces y datos generados por elementos de Industria 4.0. tales como PLC, sensores, robots, maquinas en General. - Experiencia implementando soluciones en la nube y on-premise - Preferente experiencia con Shop Floor Data Collection y Barcode. IDIOMAS : Inglés Intermedio Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Cosma International