At slashBlue, we're not just another IT company. We're a team driven by purpose, delivering Managed IT solutions that transform how businesses work. At the heart of our company is a desire to glorify God by equipping businesses to experience greater joy and purpose in their work.  We're looking for a Senior Systems Administrator who shares our vision of delivering Purpose Powered Technology.  Who We Are  slashBlue provides comprehensive Managed IT solutions including Technology Advisory, Help Desk services, Managed Network, and Cybersecurity. We help clients across the Twin Cities and in several other states deploy, adopt, and efficiently use the right technology to achieve their goals.  Our focus? Saving time, eliminating complexity, boosting productivity, and elevating workplace joy to fuel client growth and protect their reputation.  The Role  As a Senior Systems Administrator on our Tech Excellence Team within the Technology Change Business Unit, you'll be an escalation point of contact for our clients, providing advanced technical support that keeps them running smoothly--interacting with clients via phone, email, portal, or Live chat (Teams) to resolve technology problems related to our catalog of products and services. This role is also responsible to ensure the proactive maintenance and monitoring of client infrastructure and systems is fully operational and that client service systems and solutions are configured and delivered in scope and on time. Your Responsibilities  System and Network Administration: - Manage and maintain slashBlue client's systems through reactive and proactive measures & maintenance - Install and configure software updates on internal and slashBlue client systems - Manage and maintain slashBlue client backup solutions to restore and protect user information - Configure, manage, and support firewalls, VLANs, routing, switching, site-to-site & client VPNs - Troubleshoot connectivity, latency, and security issues on client networks - Assist in the remediation of internal and slashBlue client data and systems based on cybersecurity audit results - Assist in creation & updating of accurate system diagrams & workflow maps for supported client systems Technology Resolution Expertise: - Assist the Help Desk team in timely closure of support tickets with superior customer service  - Listen actively to understand client issues and concerns, then remove obstacles for our clients, whether they're skill-based, emotional, or technical.  - Provide on & off-site support to slashBlue clients according to our Client Service Expectations, as needed - Required participation in rotating, scheduled Escalation & After Hours On-Call POC - Provide ownership, knowledge, and efforts to solve & prevent repeat client technical issues & problems - Create and maintain accurate documentation for our internal knowledge base Managed Services Support and Improvements: - Provide other department and Help Desk staff with encouragement, feedback, and knowledge to develop their God-given talents - Implement ideas & automation to help streamline current Help Desk processes and support systems - Create and maintain knowledge-base articles to empower clients - Record events, problems, and resolutions in logs - Assist in production-readiness validation for new Service Catalog solutions from our Technology Change solutions architecture team Our Values: Profit / People / Purpose  We believe in generating profit to fuel our mission, but we do this by putting people first.  We're excited to apply Christian principles that create a gospel-friendly workplace:  - Love our customers  - Actively listen to meet the needs of others  - Keep your promises  - Eliminate complexity  We're committed to optimizing client joy by minimizing downtime and maintaining a 90% Service Level Objective for response and resolution, with a 90% Client Satisfaction goal.  Is This You?  If you're passionate about technology, committed to excellent service, and align with our mission to glorify God through purpose-driven work, we want to talk to you. This role is perfect for someone who finds joy in helping others, thrives in a fast-paced environment, and wants to be part of a team that's making a meaningful difference in how businesses experience technology.  If you're looking for "just another IT job," this isn't it. But if you're seeking purpose alongside your paycheck, let's connect.

The Group Benefits Service Team is seeking a bilingual, energetic, and motivated team member to join our dynamic environment. Reporting to the Assistant Manager, Small Business Delivery, the Service & Delivery Administrator plays a key role in supporting the Group Benefits Distribution organization. If you thrive in a fast‑paced environment, enjoy supporting advisors and clients, and want to contribute to a team that sits at the heart of Distribution, this opportunity is for you. Position Responsibilities: Advisor and Client Support (50%) - Provide superior support to Service Representatives and assist with managing their in‑force business blocks. - Handle inquiries from advisors and clients through to resolution. - Complete basic updates to ensure accuracy of client and advisor records. - Manage claims escalations and support timely resolution. - Maintain strong advisor relationships and support a positive onboarding experience. General Support and Guidance (50% - to support above work) - Maintain and update advisor and client information within GroupLinks. - Apply knowledge of Group Benefits products, sales, and service processes when supporting external advisors. - Monitor daily work queues to ensure timely processing within service standards. - Identify and implement opportunities to improve operational efficiency. - Recommend training opportunities that enhance the advisor experience and drive efficiency. - Collaborate effectively with internal and external partners at all levels. - Provide support to other Group Benefits Distribution service teams when required. - Maintain Privacy and Confidentially requirements when sharing data externally, including adherence to PIPEDA legislation and internal Code of Conduct guidelines as they pertain to confidential information for advisors and their clients. Required Qualifications: - Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.à - Post-Secondary education or equivalent work experience. - Previous administrative support and/or group benefits experience an asset. - Strong analytical skills with the ability to gather and interpret data and investigate issues without supervision. - Build effective relationships and establish a prominent level of credibility within the team and with our internal and external partners. - Create an environment of continuous improvement. - Ability to work under deadlines, managing multiple projects and competing priorities. - Strong organizational, communication, and time management skills Preferred Qualifications: - Demonstrates a commitment to delivering excellent service. - Good interpersonal and relationship building skills. - Takes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter. - Has curiosity to understand things and challenge new ideas. - Demonstrated ability to work in high volume, deadline-oriented environment. - Takes ownership and builds solutions, focusing on what matters. - Does what is right, work with integrity and speaks up. - Flexible and adaptable to change, including changing priorities and tight deadlines. - Strong customer service skills including a sense of urgency, ability to display empathy and strong emotional self-control during times of stress and particularly in difficult conversations. When you join our team: - We’ll empower you to learn and grow the career you want. - We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. - As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location CAN, Quebec - Full Time Remote Working Arrangement Remote Salary range is expected to be between $45,900.00 CAD - $76,500.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

• Architect, design, and maintain enterprise infrastructure across hybrid cloud, on-premises, and SaaS environments to ensure scalability, security, and high availability for a fast-growing cybersecurity organization. • Serve as a senior technical leader and subject matter expert for systems architecture, identity, endpoint management, collaboration platforms, and enterprise services. • Partner closely with the Director of Information Technology to help guide the IT Operations team, drive strategic initiatives, and ensure alignment between infrastructure capabilities and business objectives. • Design and operate multi-cloud infrastructure environments, including identity integrations, compute workloads, and platform services. • Lead architecture and lifecycle management for enterprise productivity and collaboration platforms, ensuring secure configuration, policy enforcement, and operational reliability. • Develop and maintain identity and access management architecture, including directory services, federation, authentication flows, and enterprise access controls. • Design, deploy, and manage endpoint infrastructure for corporate workstations and laptops across multiple operating systems, ensuring strong security posture and user productivity. • Oversee secure infrastructure for internal systems and services, including virtualized workloads, internal application hosting, and enterprise service platforms. • Drive secure email and messaging platform architecture, including authentication, reputation protection, and anti-abuse controls. • Design and maintain enterprise networking and secure remote access infrastructure, supporting distributed employees and global operations. • Implement and maintain centralized logging, monitoring, and observability platforms to support operational visibility, troubleshooting, and security investigations. • Lead vulnerability management initiatives, including patching strategies, remediation processes, and risk mitigation across infrastructure, endpoints, and applications. • Collaborate with security engineering teams to ensure infrastructure aligns with security best practices, compliance standards, and threat mitigation strategies. • Evaluate, recommend, and implement new tools and technologies that improve operational efficiency, security posture, and developer productivity, ensuring the company stays aligned with modern best-of-breed solutions. • Provide architectural guidance and mentorship to systems engineers and IT operations staff while remaining a hands-on individual contributor.

Date Posted: 2026-04-13Country: PolandLocation: PL-24-WROCLAW-011 Bierutowska St 60-65 BLDG 11Position Role Type: Remote We are looking for a Transportation Management System (TMS) Inbound Lead to serve as the primary point of contact for all sites and suppliers in the EMEA region regarding the Collins Transportation Management System (TMS) inbound implementation. Role Overview: The TMS Inbound Lead will oversee and manage the transportation and delivery of products, with a focus on inbound traffic to Collins sites generated by both production and indirect suppliers. This role is instrumental in driving the implementation of TMS in collaboration with our 3rd party TMS partner. Responsibilities include defining requirements, overseeing the launch, providing post-go-live support, and ensuring sustainable continuous improvement actions. What You Will Do COMMERCIAL - Statement of Work (SOW) – Execute the SOW with the TMS Partner. If needed, modify with amendment to reflect continuous integration and value-add. - Continuous Improvement - Quantifies and qualifies opportunities for continuous improvement (TMS enhancements) in areas of process, productivity and system capability that result in cost/overhead efficiencies. - Drive Savings - Drives the TMS Partner and Collins Organization to achieve TMS-related savings targets COMPLIANCE/OPTIMIZATION - Compliance – Work with site logistics leadership, supplier leadership, supplier shippers, buyers, carriers and TMS partner to ensure TMS – Shipping process improvement, standardization and compliance. - Drive Service - Work with the Transportation Managers, Suppliers and TMS Control Tower to provide feedback to preferred partners on performance. - Documentation - Complete and maintain TMS implementation documentation as required for Standard Work, Process Alignment, and Training. - Evolve - Recommends improvement and additions in the organization’s use of the TMS engineered optimizations and Documentation - Complete and maintain TMS integration and data documentation as required for Standard Work, Process Alignment, and Training. MANAGEMENT/COMMUNICATIONS - Present - Works closely with key stakeholders to define and communicate project scope and ensure timely delivery of all project components. Presents status of project regularly to TMS Group Lead, cross functional Program Management Office (PMO), SBU, site logistics leaders and Supply Chain SLT. - Support - Responsible for working with the TMS partner and SBU/Site logistics leaders to train internal operations personnel, external suppliers, and mentoring other team members on the TMS platform. Provide support post-launch. - Process – Work with SBU and site logistics leadership, Global Trade, supplier leadership, supplier shippers, buyers, carriers TMS partner and other internal and external stakeholders to develop TMS inbound shipping processes, including supplier communications, standard work, work flow and process documentation to enable maximum savings, enable Collins-wide process standardization, and ensure compliance with global trade and ITAR requirements. - Interface – Work with cross functional stakeholders including Finance, Supply Chain, Operations, Customer Service, to design, develop, test, and deploy the TMS solution. - Standard Work - Manages the design, configuration, testing, implementation, and on-going maintenance of all systematic specialty logistics workflows, including the interaction with upstream and downstream integrations. Includes TMS system updates. - Communicates – Communicate critical TMS changes and disruptions timely to leadership, internal customs, and external suppliers/customers. - Team Work – Works with TMS outbound counterpart in region to support the overall TMS project, learning from each other and making improvements on both flows based on lessons learned. DATA GOVERNANCE - Define – Work with site logistics leadership, supplier leadership, supplier shippers, buyers, carriers, Collins Digital Technology (DT), Collins Central Logistics, and TMS partner to ensure TMS has all data requirements needed are properly mapped during integration. Define “good data” and “bad data” for TMS inputs and outputs. - Maintain – Develop standard processes to maintain and streamline the TMS. Develop “exception messages for bad data” as it is generated and align the required stakeholders to correct using Standard Work. - Documentation - Complete and maintain TMS integration and data documentation as required for Standard Work, Process Alignment, and Training. · - Evolve - Captures Voice of the Customer. Recommends value-add improvement in the organization’s use of the TMS by Process-Driven Master Data Management integration enhancements. OTHER - Ad-hoc: Additional responsibilities as defined by the TMS Group Lead or the PMO Qualifications You Must Have - EDUCATION and/or EXPERIENCE Bachelor's degree (BA/BS) from four (4) year college or university and 5 years related experience; or an Advance degree in appropriate discipline and 3 years of relevant experience. In the absence of a degree, 9 years of relevant experience is required. - TRAVEL 25% travel required. While most work is in normal daytime hours, Collins’ global footprint and supplier base can require meetings or calls outside normal business hours. - Reside in Europe and able to travel extensively within the region and occasionally to North America or globally. While area of responsibility will be Europe, must be able to participate in online meetings and training sessions with North American and Asian/European participants outside normal business hours if required. - Fluent in English required. Fluency in French, German, or Polish highly desired (Europe). Qualifications We Prefer - Background in domestic and international freight in EMEA - Experience implementing logistics process improvement projects in a complex environment and multiple modes (parcel, heavyweight air, truckload, less-than-truckload and dedicated carriage). - Experience in Transportation Management System (TMS) large-scale implementation (industrial /aerospace preferred). Experience with ERP (SAP preferred). Experience with a variety of shipping / transportation software systems is a plus. - Experience with Microsoft Excel inclusive of Pivot Tables, Vlookup, and concept of Paretos. - CERTIFICATES, LICENSES, REGISTRATIONS Certification with Institute of Supply Management (ISM) and Association for Supply Chain Management (APICS) are not required yet valued. Learn More & Apply Now Zakres wynagrodzenia dla tego stanowiska wynosi 16 833,0 PLN - 33 667,0 PLN. Podany zakres jest szacunkową wartością reprezentatywną obejmującą różne poziomy doświadczenia tym stanowisku. Przy ustaleniu wysokości wynagrodzenia RTX bierze pod uwagę m. in. zakres roli, poziom odpowiedzialności, doświadczenie zawodowe kandydata, lokalizację, wykształcenie, ukończone szkolenia oraz kluczowe kompetencje kandydata. Poza ustawowymi świadczeniami, RTX oferuje szeroki pakiet benefitów i nagród mających na celu wspieranie dobrego samopoczucia, rozwoju i sukcesów naszych pracowników. Pracownicy mogą korzystać z programów takich jak program pomocy pracownikom, dofinansowanie do studiów, świadczenia emerytalne w ramach naszych planów emerytalnych, program motywacyjny oraz program uznania pracowników, który nagradza dobre wyniki. Wynagrodzenie premiowe zależą od kilku czynników, w tym od wyników: indywidualnych, jednostki biznesowej oraz firmy. Zakres dostępnych benefitów może różnić się w zależności od poziomu stanowiska w strukturze organizacji oraz tego, czy stanowisko jest objęte układem zbiorowym pracy. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms