• Develop full-stack solutions: Design, implement, and maintain high-quality front-end and back-end code to support dynamic, scalable, and reliable applications. • Code ownership: Take end-to-end responsibility for the codebase—from initial development through deployment and maintenance—ensuring quality and efficiency. • Customer engagement: Work directly with customer teams, providing expertise and guidance to optimize solutions and address specific challenges. • Innovative solution design: Collaborate with internal and external stakeholders to identify opportunities for innovation and design forward-thinking solutions.

• Design and evolve golden paths for common developer workflows to improve productivity and consistency • Partner with platform and product teams to expose capabilities through the developer portal • Build, operate, and maintain the Backstage core platform, including backend services and proxy integrations • Manage configuration, secrets, authentication, and deployment pipelines • Implement authentication and authorization using OAuth, OpenID Connect, and SAML • Own and maintain the Backstage Catalog, including entity models, metadata, ownership discovery, and validation • Develop and manage Backstage Scaffolder templates, reference implementations, and reusable actions • Integrate enterprise systems such as source control, CI/CD, artifact repositories, runtime platforms, ITSM/CMDB, and observability tools • Create APIs, SDKs, or services (REST, GraphQL, MCP) to expose portal capabilities programmatically • Embed security and compliance guardrails such as secrets management, policy checks, and vulnerability scanning • Automate audit evidence collection across the software supply chain and portal workflows • Define and monitor service‑level objectives (SLOs) for portal reliability, catalog freshness, and documentation builds • Implement observability, dashboards, alerting, and participate in incident response and root‑cause analysis • Establish governance models for component ownership, lifecycle management, and contribution standards

• Write, modify, and debug software for client applications • Work closely with the Product Development team, and report clearly and accurately to management • Perform engineering level tests to find defects, troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions • Assist with research and development • Work closely and effectively with your team, management, and designers to build world class software applications • Translate design specifications to web or client applications that work well across multiple devices • Contribute to design and architecture of our platform to meet business requirements • Stay current on the latest web tools, client-side technologies, standards, and practices • Work with Quality Assurance to ensure delivery of high-quality software • Assist other developers with questions; willing to help the team when asked • Recommend improvements to existing software programs as necessary • Conceive, experiment with, and present architectural approaches for software applications, including web, client, server, and others • Ensure architectural integrity and consistency across the entire product • Design new software applications • Provide technical consultancy, expertise and advice to the development team and management on matters of technical architecture and infrastructure developments, including their feasibility • Promote the re-use of code, components, and systems to ensure that these support the widest range of company products possible and are aligned with technical strategy • Ability and desire to both estimate tasks and meet deadlines, working effectively with minimal supervision in a team environment • Work as needed with the support team to help resolve difficult technical issues in our customer base • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight • Other duties as assigned

• Own 0-to-1 development of new products and features – from problem discovery to launch to iteration. • Define what to build, why, and how to measure success – then see it through. • Work directly with users, support, and data to understand real problems, not assumed ones. • Run experiments, define metrics, and shut down what doesn't work. • Collaborate deeply with engineering – understand architectural trade-offs, review technical approaches, and unblock decisions. • Prototype and validate ideas fast using AI tools (Claude, Cursor, Copilot, agents), scripts, no-code, or whatever gets you to the answer quickest. • Identify where AI and LLMs can create real product value – and build the case for it. • Write product specs and briefs that engineers actually want to read – clear, technical, and opinionated. • Stay hands-on: write queries, dig into data pipelines, spin up prototypes, open a PR when it makes sense.