• Provide effective hands-on architecture leadership across strategic implementations, including participating as a lead architect when required, supporting delivery teams through architecture guidance, troubleshooting, office hours, and leading technical escalations and leading day-to-day management of the assigned architecture team. • Advance Smile’s architecture practice by introducing AI-driven approaches, developing reusable playbooks and reference architectures, and promoting scalable patterns that improve delivery speed and solution quality. • Lead, mentor and grow a diverse team of architects by clearly defining goals, objectives, responsibilities, competencies and development plans. • Collaborate with cross-functional teams to support architecture design, scoping, planning, implementation, testing, documentation, and delivery to ensure solutions meet customer and business needs. • Support the development and implementation of technical roadmaps and business cases. • Participate in Smile architecture programs such as the Architecture Review Board (ARB) as a voting member. • Conduct regular team 1:1s, performance reviews, and support hiring and onboarding of architects. • Leverage deep understanding of Smile’s products and services to guide solution design and ensure they deliver meaningful value to customers. • Drive innovation by recommending technologies, improving processes, and supporting the development of new capabilities aligned with Smile’s product and architecture strategy. • Develop best practices for the team and create goals and metrics to measure performance and maintain quality service and documentation within the team. • Accountable for ensuring all working hours are accurately reported in Netsuite on a daily or weekly basis.

Learning Solutions Coordinator (Contract) About the Role We’re looking for a Learning Solutions Coordinator (Contract) to support our Senior Learning Solutions Specialist in delivering high-quality course implementations on the BenchPrep platform. This is a part-time, contract role (10–20 hours/week) ideal for someone early in their career who is interested in learning design, edtech, or client delivery. This role is focused on execution, coordination, and quality assurance, helping ensure customer projects run smoothly while enabling our senior team to focus on strategic consulting and client engagement. What You’ll Do You’ll work closely with our Senior Learning Solutions Specialist to support multiple customer projects, including: Project Coordination & Execution - Coordinate with external vendors to manage content conversion and delivery timelines - Track project progress and follow up on outstanding items - Support creation of build specifications for course development Course Build & Platform Support - Assist with building and configuring courses in the BenchPrep platform (Blueprint) - Create sample courses and variations for client review - Perform bulk content updates and organization (e.g., study task structuring) - Support replication and propagation of course elements across builds Quality Assurance - Conduct course spot checks and testing to ensure accuracy and functionality - Review vendor-delivered content and flag issues - Support QA feedback tracking and resolution Client & Team Support - Join customer calls to take notes and track follow-ups - Shadow senior team members to learn course design and implementation best practices - Over time, support platform demos and basic client training (as appropriate) What We’re Looking For This is a junior-level role, so we’re prioritizing aptitude, adaptability, and mindset over direct experience. Core Skills - Highly detail-oriented and organized, with strong follow-through - Excellent communication skills and ability to coordinate across multiple stakeholders - Very tech-savvy and comfortable learning new tools and systems quickly - Fast learner with the ability to pick up new platforms, workflows, and processes with minimal guidance - Ability to manage multiple tasks and timelines in a fast-paced, project-based environment - Proactive, resourceful, and willing to take initiative Nice to Have - Interest in learning design, education technology, or digital content - Experience with project coordination, QA, or content management - Familiarity with learning management systems (LMS) or similar platforms—especially in an administrative or course-building capacity - Experience working with structured content, spreadsheets, or documentation workflows What You’ll Learn This role is a great opportunity to gain hands-on experience in: - Learning solution design and course development - Working with clients in a consulting environment - EdTech platforms and digital learning tools - Project coordination across internal teams and vendors You’ll work closely with an experienced specialist and gain exposure to real customer implementations from day one. Logistics - Type: Contract (hourly) - Hours: 10–20 hours per week - Start: ASAP (aligned with upcoming project kickoffs) - Location: Remote - Compensation: Compensation for this contract role will range from $25 - $40 per hour, commensurate with the candidate's experience and qualifications

• Selling a solution that predicts customer buying behavior with an 85% accuracy • Supporting fast-paced Commercial Growth segment • Collaborating with driven sales reps and value-focused SCs to deliver meaningful outcomes

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Solutions Engineer (Consultant) partners directly with Deel’s go-to-market and internal teams to drive customer success. In this role, you’ll work hand-in-hand with Account Executives to support prospective clients as they evaluate Deel’s platform and product offerings—playing an essential part in showcasing value, credibility, and technical fit. You’ll be instrumental in translating complex client needs into actionable, scalable, and compliant solutions—supporting every stage of the sales process from discovery through to implementation hand-off. Responsibilities - Work directly with our go-to-market teams to showcase the value of Deel’s platform and products to deliver technical wins. - Consult with prospective customers to assess their current processes and tooling, identify gaps/opportunities, and propose optimized future-state solutions. - Act as the technical voice during sales cycles — owning solution discovery, RFP responses, platform demonstrations, and integration/architecture workshops. - Translate customer requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria. - Partner with Product, Engineering, and Operations to advocate for prospect needs, unblock technical questions, accelerate deal velocity, and refine value messaging. - Constructive disruption — challenge the status quo, always looking for opportunities to scale, improve, and refine processes, assets, and how we communicate value. - Develop and maintain technical enablement assets (demo narratives, discovery frameworks, reference architectures, FAQs, and competitive positioning). - Support Partnership and Marketing-led initiatives (webinars, events, content, and joint solution workshops), as needed. - Stay up-to-date on relevant technology trends, integration patterns, security/compliance expectations, and best practices to maintain strong solution credibility. Qualifications - Minimum of 4 years of experience as a Solutions Engineer / Pre-Sales Consultant (or equivalent customer-facing technical role). - Experience supporting complex B2B sales cycles (mid-market and/or enterprise), including discovery, demos, security reviews, and integrations. - Strong understanding of SaaS product delivery and common integration approaches (APIs, SSO/SAML, HRIS/ERP/Finance systems, data flows). - Comfortable leading technical conversations with a wide range of stakeholders (IT, Security, Ops, Finance, HR, and business leaders). - Willingness to travel inside and outside of territory (~10% or less). Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.