More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed, and sovereign cloud environments. We enable our customers to evolve, compete and succeed by leveraging our software franchises for and across data, automation, insight, and collaboration. The Lead Account Technology Strategist (ATS) is responsible for strategic technical engagement with our customer’s business and IT decision-makers. Leading the end-to-end customer journey, as a trusted advisor, the Lead ATS will develop a Cloud Software Group (CSG) technology roadmap to achieve customer's business and IT goals, identify opportunities that increase value creation, provide technical expertise that informs and impacts sales execution, develop value propositions essential to increased customer consumption and adoption, and utilizing a superior customer focus to facilitate ongoing partnership and customer retention. As a Lead ATS you will seek to forge new & innovative technology solutions that can be implemented and adopted to solve complex business problems for some of the largest organizations in the world. Primary Duties/Responsibilities - Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers, typically at senior levels across the customer’s organization - Fully integrate with customers, maintaining essential relationships across all levels through regular and consistent communication. - Possess a comprehensive understanding of customers’ highly dynamic and constantly changing environments and create strategic plans that align with customers' future goals. - Provide technical thought leadership and articulate industry trends and insights, serving as a trusted technology advisor both internally and externally. - Orchestrate technical engagement and resources to ensure customer needs are met, navigating a landscape filled with various technologies and compatibility factors. - Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle. - Assess the potential application of products to meet customers’ business needs and demonstrate the value of solutions provided, ensuring high customer satisfaction and minimizing churn. - Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with Customer Success and internal stakeholders. - Engage in continuous discovery, bringing in resources such as SAs, PSEs, and PMs for demonstrations and discussions on new features, and adjust strategies as needs and goals change. - Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process. - Manage various customer concerns, from licensing to wide-scale product needs, and coordinate with internal senior leaders and SMEs to ensure seamless service and resolution. - Conduct regular case reviews, anticipate issues before they arise, and consistently engage with customers to ensure their environments are running optimally. - Keep thorough records of all customer interactions, current use cases, potential future use cases, overall technical strategy, and any projects in Salesforce, ensuring preparedness for internal reviews and updates to leadership. - Serve as an external spokesperson and evangelist for the company’s vision and associated technologies. - Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management, consistently contributing to the broader team’s technical mindshare. - Present and communicate effectively at an executive level to multiple customers and prospects. - Own or collaborate on initiatives impacting their immediate sales area, such as go-to-market strategies, and positively influence sales opportunities beyond their own assigned account set. - Maintain a solid understanding of competitive technologies and how to position to “win.” - Provide thought leadership for the team, providing feedback and ideas on best practices - An experienced leader on the team, responsible for creating and sharing innovative use cases and go-to-market strategies, continuously adapting to and capitalizing on changes in the tech industry. - Capable of mentoring and leading other ATS professionals, fostering a culture of collaboration, innovation, and continuous improvement. - Strong ability to work across different departments (e.g., sales, product development, marketing) to align efforts and drive strategic initiatives. - Quickly adapts to changes in the technology landscape, using them as opportunities to create new business value for customers. - Possesses deep understanding of the industries in which their customers operate, including key trends, challenges, and regulatory environments. - Takes ownership of outcomes, holding themselves and others accountable for delivering on commitments and achieving strategic goals. - Proven track record of driving significant revenue through strategic upselling, cross-selling, and new business development - Expertise in aligning technology solutions with the customer's broader business strategy, ensuring that technology investments drive tangible business outcomes. - Assist in projects and initiatives outside the ATS organization that help drive GTM strategies and product development and direction Qualifications (knowledge, skills, abilities) - Understanding of CSG’s competitive domain and technologies. - Broad understanding of the following: DaaS / VDI, Applications, Enterprise Browser, Enterprise Mobility Management, Networking, Enterprise Security, Data Management , Data Analytics - Passion for technology and innovation, and a proven “forward thinker.” - Strong understanding of business processes and their implementation into enterprise applications - Analytical and negotiation skills, particularly at the C-level - Ability to quickly grasp and distinctly explain technological and business concepts - Ability to evaluate and develop the existing teams and reshape them as necessary while mentoring and inspiring the team - Track record of consistently delivering revenue numbers and supporting accurate forecasts while maintaining a focus on team development and growth - Ability to work independently with limited oversight - Prioritizes and manages many diverse tasks, objectives, and risks - Excellent oral and written communications skills, as well as excellent presentation skills - Possesses a high level of specialized sales and product solution knowledge Requirements (Education, Certification, Training, and Experience) - Bachelor’s degree or equivalent experience required - 7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments with a record of success in driving customer adoption of technology - Ability to travel - The following certifications are beneficial but not required.Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS), Microsoft Certified Azure Administrator, or Azure Solutions Architect, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, Updated Security Certifications Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $140,844-$211,266 CA generally ranges: $146,968-$220,452 All other locations fall under our General State range: $122,473-$183,709 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you’re energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up. Position Summary The Internal Strategic Consultant supports the Executive Director of Growth, Strategy, and Products by developing high-impact content, strategic insights, and cross-functional initiatives that advance organizational growth, product innovation, and market positioning. This role works with a high degree of autonomy and serves as a trusted advisor and collaborator, translating complex strategies into compelling, actionable materials for internal teams and external stakeholders. The consultant operates in a dynamic, fast-paced environment with significant influence across strategic planning, communications, and executive-level decision support. Essential Functions & Responsibilities - Develop, edit, and manage content for presentations, reports, and communications shared with investors, owners, and internal teams. - Sharing Market Research intelligence, data analysis to dissect this information and strategize how to use it for C5MI - Collaborate with leadership to articulate and communicate C5MI’s strategic direction, growth initiatives, and key business objectives. - Support the creation of messaging grids, brand narratives, and strategic communications that align with C5MI’s mission and values. - Coordinate and prepare materials for investor meetings, quarterly updates, and external presentations. - Ensure consistency and clarity in messaging across all channels, including digital, print, and live events. - Partner with cross-functional teams to gather insights and translate strategy into compelling content. - Monitor industry trends and best practices in investor relations and strategic communications to continuously improve content quality. Minimum Requirements - Bachelor’s degree in communications, Marketing, Business, or related field. - Must have GovCon experience - 3- 5 years experience with internal strategy - Proven experience in content creation, strategic communications, or investor relations. - Strong writing, editing, and presentation skills using PowerPoint - Ability to translate complex strategies into clear, engaging content for diverse audiences. - Experience collaborating with senior leadership and cross-functional teams. - Familiarity with digital communication platforms and content management systems. - We are looking for someone on the East coast for this position Nice to Have (Not Required) - Experience supporting investor relations, executive communications, or strategic planning functions. - Background in management consulting, product strategy, or corporate strategy. - Experience developing messaging frameworks, brand narratives, or strategic communication plans. - Familiarity with competitive intelligence tools or market research platforms. - Experience working in technology, supply chain, or digital transformation environments. Compensation: In accordance with pay transparency law, the expected salary range for this position is $100,500 – $120,600 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 05/10/2026. Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action: - Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win. - Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy. - All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential. - Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. - GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! - Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Provide strategic guidance on capture efforts related to DTRA GTR and/or CZ Directorates • Advise on technical approaches for DTRA programs • Support development and refinement of proposal content and technical narratives • Provide insight into client priorities, stakeholder dynamics, and procurement trends • Identify risks, gaps, and opportunities in proposed approaches • Support development of win themes and competitive positioning • Review proposal drafts and provide targeted feedback • Contribute to strengthening client engagement and market positioning

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Gallagher Bassett is seeking a strategic leader to drive the evolution and differentiation of our Carrier Practice product and service offerings. This role is accountable for shaping GB’s end-to-end carrier solutions—including claims handling models, operational capabilities, technology infrastructure, and adjacent services—ensuring they are market-relevant, scalable, and aligned to carrier needs. The role partners closely with Sales, Claims Operations, Product, Technology, and Executive Leadership to design, enhance, and position offerings that enable growth, deepen carrier relationships, and support go-to-market execution. Market intelligence remains a key enabling function, providing insight and context to inform product decisions and sales strategy, but is not the primary focus of the role. This role reports to the Senior Vice President (SVP). How you'll make an impact Market Intelligence & Strategy · Lead ongoing monitoring and advanced analysis of industry trends,competitor strategies, and emerging technologies within the carrier segment. · Synthesize complex market data into actionable insights that directly inform sales strategy, go-to-market (GTM) planning, and product positioning. · Oversee the development and delivery of executive-level dashboards, reports, and presentations to guide leadership decision-making and sales execution. Sales Enablement & GTM Execution · Serve as a strategic partner to sales leadership, shaping and refining value propositions, solution narratives, and competitive differentiation. · Direct the creation of robust business cases, ROI models, and transformation proposals that support carrier client acquisition and retention. · Equip sales teams with timely market intelligence, product updates, and enablement resources to drive performance and strategic alignment. Product Enhancement & Innovation · Champion initiatives to advance Carrier Practice product offerings, with a focus on claims handling, process optimization, technology infrastructure, and adjacent services. · Lead cross-functional collaboration with Product, Claims Operations, IT, and other stakeholders to design, launch, and continuously improve solutions that address evolving carrier needs. · Integrate client feedback and market signals into the product development lifecycle to accelerate innovation and service excellence. Cross-Functional Execution · Serve as a key liaison between sales, product, operations, and technology teams to ensure alignment and execution of strategic initiatives. · Drive continuous improvement by sharing market insights and best practices across the organization. · Contribute to long-term strategic planning and business development objectives for the Carrier Practice. About You Required: · Bachelor's degree and 10 years related experience required. Preferred: · Advanced degree or professional designation (e.g., CPCU, ARM, MBA) is a plus. · Experience with sales enablement, GTM strategy, and product development in the insurance sector. · Familiarity with CRM, analytics, and business intelligence tools. · 7+ years of relevant experience in market intelligence, product management, strategy, or related fields within insurance, risk management, or technology. · Experience leading product enhancement initiatives and collaborating across sales, product, and technology teams. · Strong communication, presentation, and stakeholder management skills. Behaviors: · Proven ability to analyze complex market data and translate insights into actionable strategies. · Strategic thinker with a passion for innovation and continuous improvement. · Collaborative, proactive, and able to act independently with minimal direction. · Strong interpersonal skills and ability to influence cross-functional teams. · Demonstrated success in driving growth and innovation in a dynamic, fast-paced environment. #LI-HL1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.