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Confluent logo
Confluent

Set data in motion.

Technical Support Engineer – Data Streaming and Governance

Support EngineerSupport EngineerOtherRemoteSeniorTeam 1,001-5,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

115 days ago

Salary

$110.6K - $130K / year

Seniority

Senior

Job Description

Technical Support Engineer – Data Streaming and Governance

Confluent

• Working with customers to resolve a wide range of issues with their Confluent deployments • Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture • Communicating with our core engineering team to provide real-time product feedback from the field • Improving product documentation and authoring knowledge base articles • Creating and reviewing product demos and internal tooling • Working closely with the team behind Apache Kafka! • Diving deep into Apache Flink to support its growth and adoption within the ecosystem

Job Requirements

  • Regularly provide technical support within your current role.
  • Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
  • Strong SQL skills
  • Proficiency in Java and C / C++
  • Experience with client server technologies or distributed systems.
  • Apache Flink production experience is a plus
  • Experience with Golang, Python, JavaScript, C#, Scala is a plus
  • Ability to quickly understand and reason through the internal architecture of complex systems, with a primary focus on Linux and additional proficiency in macOS and Windows
  • A developer-centric approach to diagnosing, reproducing, and resolving customer issues, including the ability to build and run test clients to replicate customer behavior and validate solutions
  • Desire to make customers successful through direct interaction, including troubleshooting calls
  • Two out of these three:**- Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)**- Operational knowledge of Java applications (stack, jmap, etc.)**- Experience with at least one mainstream distributed system (e.g. Kafka, Flink, Spark, etc)

Benefits

  • Offers Equity

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