About Valatam We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Bilingual Back-office Assistant role is ideal for organized, detail-oriented bilingual professionals with an insurance background. You will be assigned to one of our client placements with a growing US insurance company.  Key Responsibilities - Notices Of Cancellation. - Reviewing & Updating Policies. - BOR/Loss Run Request Letters and certificates/Binders. - Acord Applications. - Motor Vehicle Reports and Auto ID Cards. - Carrier Downloads. - Billing Enquiries, endorsements, and quoting. - Perform data entry and internal reporting tasks. - Manage emails and communication with customers. - Other similar or related tasks.

About Valatam We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Bilingual Back-office Assistant role is ideal for organized, detail-oriented bilingual professionals with an insurance background. You will be assigned to one of our client placements with a growing US insurance company.  Key Responsibilities - Notices Of Cancellation. - Reviewing & Updating Policies. - BOR/Loss Run Request Letters and certificates/Binders. - Acord Applications. - Motor Vehicle Reports and Auto ID Cards. - Carrier Downloads. - Billing Enquiries, endorsements, and quoting. - Perform data entry and internal reporting tasks. - Manage emails and communication with customers. - Other similar or related tasks.

About Valatam We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Bilingual Back-office Assistant role is ideal for organized, detail-oriented bilingual professionals with an insurance background. You will be assigned to one of our client placements with a growing US insurance company.  Key Responsibilities - Notices Of Cancellation. - Reviewing & Updating Policies. - BOR/Loss Run Request Letters and certificates/Binders. - Acord Applications. - Motor Vehicle Reports and Auto ID Cards. - Carrier Downloads. - Billing Enquiries, endorsements, and quoting. - Perform data entry and internal reporting tasks. - Manage emails and communication with customers. - Other similar or related tasks.

For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2,700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart™ at sisfirst.com. THIS IS A REMOTE POSITION The AR Specialist is responsible for collection efforts on Insurance Accounts. Will handle the accounts receivable for Ambulatory Surgical Centers, submit appeals and research denials from Insurance Carriers. ESSENTIAL DUTIES/ RESPONSIBILITIES: - Work accounts receivable as assigned - Follow up on denials in a timely manner - Demonstrated experience with writing appeals, initiating appeals/follow-up on appeals - Must be comfortable interacting with insurance representatives - Excellent organizational, communication & time management skills - Knowledge of managed care contracts (i.e fee schedules and allowables) - Experience working with non-participating providers - Must have a clear understanding of the insurance collection process - Ability to solve problems associated with tasks - Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time SPECIFIC KNOWLEDGE & SKILLS REQUIRED: - Knowledge of all medical billing, insurance guidelines and appeals process required - Healthcare Insurance Collecting experience - Knowledge of computers and Windows-driven software - Excellent command of written and spoken English - Cooperative work attitude toward and with co-employees, management, patients, and outside contacts - Ability to promote favorable company image with patients, insurance companies, and general public - Must have a minimum of 40Mbps internet download speed to effectively run SIS Systems BENEFITS: - Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance - Vacation/Sick time - 401(k) retirement plan with company match - Paid Holidays - SIS Cares Day - Hybrid or Remote environment depending on the role We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates