Title : Behavioral Health Community Guide Location: St Louis, MO metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager Salary Range: $50,000 - $55,000 annually At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Behavioral Health Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Behavioral Health Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Behavioral Health Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Behavioral Health Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Behavioral Health Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Behavioral Health Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Behavioral Health Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: - Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions. - Reach out to members and share about Reema Health to enroll them in our care model. Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes: - Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload. - Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan. - Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services. - Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals. - Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs. - Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members. - Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes. - Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team. - Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust and maintain connection with Reema’s clinical services. - Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation. - Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema’s members as needed. - Prepare members for services ending by keeping self-sufficiency and independence top of mind. Complete accurate and thorough documentation and record keeping in a timely manner: - Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. - Understand and comply with confidentiality of protected health information and HIPAA. - Support member records to be thorough and accurate in both Reema’s technology and our EHR. Provide positive representation of Reema: - Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. - Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. - Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: - Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree - 3 or more years of direct experience with population or community to be served and knowledge of community - Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible - Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work - Proficiencies in critical thinking, time management, strategizing, and multitasking - Strong propensity towards building and maintaining relationships through initiating conversations and creating connections - Ability to develop, adapt, and execute outreach and care plans - Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: - 18 years of age or older - Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record - Offers are contingent upon passing a pre-employment drug screening and background check - Comply with federal, state and local regulations regarding patient confidentiality HIPAA - Use technology-based tools and systems daily - Lift and carry up to 25 pounds occasionally Benefits: - Competitive Salary - Medical, Dental, and Vision Insurance - HSA and FSA Options - 401(k) Retirement Savings Plan - Employee Assistance Program - Flexible Schedules and Remote Work - Technology Stipend - Mileage Reimbursement - Accrued Paid Time Off - Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.

• Community Program Execution: Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals. • Community Site Management: Oversee the community platform—monitor interactions, encourage engagement, ensure strong site performance and traffic growth. • Events & Engagement: Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base. • Create and manage content: Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content. • Promotion & Growth: Leverage social media and multi-channel campaigns to promote community initiatives and grow membership. • Data & Reporting: Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.

Role Description En Abogados Herencias Madrid buscamos un Community Manager con ganas de aprender, aportar ideas y ayudarnos a mejorar nuestra presencia en redes sociales. El trabajo es 100% remoto, con horario flexible de media jornada (4 horas diarias), ideal para quienes buscan una oportunidad compatible con estudios o proyectos personales. No es necesario tener una gran experiencia previa, pero sí: - Pasión por la comunicación digital - Creatividad - Interés real por conocer nuestros servicios de herencias y sucesiones Importante: La primera fase del proceso de selección será una llamada telefónica sin previo aviso, por lo que te recomendamos visitar nuestra web abogadosherenciasmadrid(punto)net y revisar nuestras secciones y blog antes de la entrevista. Tareas: - Gestionar nuestras redes sociales (principalmente Instagram y Facebook) - Crear y programar publicaciones informativas y visuales con herramientas como Canva - Interactuar con los seguidores, respondiendo mensajes y fomentando la participación - Colaborar con el equipo para transmitir una imagen profesional, cercana y coherente con los valores del despacho - Analizar las métricas básicas (alcance, interacción, crecimiento) y proponer mejoras creativas Qualifications - Conocimientos básicos de Canva, Meta Business Suite, Instagram y Facebook - Buena redacción y capacidad para comunicar de forma clara y profesional - Actitud positiva, responsable y proactiva - Interés por aprender sobre temas de herencias, sucesiones y trámites legales - No se requiere experiencia previa, solo motivación y ganas de crecer Benefits - Trabajo 100% remoto con horario flexible (4 horas diarias) - Compensación inicial adaptable, con posibilidad de mejora según tu desempeño - Formación inicial sobre la comunicación del despacho y sus servicios - Entorno profesional y colaborativo, donde se valoran las ideas y la creatividad - Oportunidad de ganar experiencia real en la gestión de redes sociales para un despacho jurídico especializado La entrevista será una llamada telefónica sin previo aviso, así que te recomendamos visitar nuestra web abogadosherenciasmadrid(punto)net explorar nuestros servicios y entradas del blog, y conocer el tipo de contenido que publicamos antes de la llamada. Si te gusta comunicar, crear contenido y aprender cada día, esta puede ser tu oportunidad. Únete a Abogados Herencias Madrid y ayúdanos a acercar el derecho de herencias y sucesiones a más personas, de una forma clara, humana y profesional. Company Description En Abogados Herencias Madrid nos dedicamos exclusivamente al asesoramiento legal en herencias, testamentos y conflictos sucesorios. Sabemos que tramitar una herencia puede ser un proceso delicado, a menudo cargado de dudas, trámites fiscales y tensiones familiares. Por eso trabajamos con un enfoque resolutivo, cercano y totalmente personalizado, orientado a que cada cliente reciba la solución más ágil y beneficiosa posible.

• Collect and process ARC requests where applicable • Produce work orders/service requests subject to policy • Coordinate access for service providers as required to complete service requests • Send invoices to Accounts Payable • Track and manage unit leases and unit insurance • Process move in/move out applications • Schedule move in/move out • Process owner verification forms daily • Monitor and process clubhouse reservations • Schedule and coordinate clubhouse access and inspections • Assist with special projects as requested by the Regional Vice President, Regional Director or Community Manager • Draft, proof and send communications to the boards and communities, including Issue Eblasts through software • Assist managers in preparations for Board meetings and Annual Meetings • Track and organize meeting proxies and ballots • Schedule and set-up conference room meetings • Maintain community contacts for Associations • Build and maintain productive relationships with other departments within the company • Vantaca – enter and respond to Action Items assigned to ACM role • Vantaca – post documents and maintain information in Vantaca (owner contact, Additional Info, etc.) • Monitor and respond to email correspondence for personal and regional inboxes