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Scale-X Solutions logo
Scale-X Solutions

We believe in leaders at every level. We are not a business where you wait to be told what to do — we hire people who take ownership, think commercially, and bring solutions. We have built a high-performance culture built on accountability, respect and the drive to deliver exceptional outcomes for our clients. If you are the type of person who gets energy from solving complex problems, who takes pride in work that actually ships and makes a difference, and who wants to be part of a company that is genuinely growing — we want to hear from you. How to Apply To apply, please submit your CV and a brief cover letter outlining your most relevant AI integration or automation project — what you built, what problem it solved, and what the outcome was. We are reviewing applications on a rolling basis and encourage early submissions.

Office Admin 1 - DAYSHIFT, WFH Remote (Philippines)

Location

Philippines

Posted

56 days ago

Salary

A$7 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Office Admin 1 - DAYSHIFT, WFH Remote (Philippines)

Scale-X Solutions

This is a remote position. PERMANENT DAYSHIFT, REMOTE/WFH (PHILIPPINES) Office Administrator VA RATE : $7AUD per hour PH Based - Remote/WFH Client - NDIS/Healthcare AU Shift/Work hoop time : AM - Morning Shift Why Join US? - Long-term, stable remote opportunity - Work with an Australian organisation making real impact - Opportunity to grow into operations, intake, or coordination roles - HMO on year 1 Job description: The client is a growing disability support provider delivering high-quality, person-centred services under the National Disability Insurance Scheme (NDIS) in Australia. We support people living with disabilities to achieve their goals and live meaningful, independent lives. We are looking for a highly organised and reliable Office Administrator to support our growing team remotely. This role is ideal for someone who enjoys structure, communication, and keeping systems running smoothly. Key Responsibilities The Office Administrator will support daily business operations including: Administrative Support - Managing company email inboxes - Scheduling meetings and appointments - Follow ups with clients and service providers and other stakeholders - Maintaining client records and documentation - Preparing reports and administrative documents - Supporting compliance with NDIS legislations - Supporting all forms of audit NDIS Administration - Managing Service Agreements and participant documentation - Maintaining participant files and compliance records including incident report register. - Uploading and organising documents - Supporting Support Coordinators and management Communication - Responding to general client and staff enquiries - Coordinating with support workers - Following up documentation and forms - Managing and coordinating the client intakes - Managing referrals Systems Management - Updating CRM or client management systems - Managing spreadsheets and reports - Data entry and document control - Track enquiries and referrals (CRM or spreadsheets) - Follow up on leads and incomplete applications - Support SIL vacancy tracking and occupancy updates Required Skills - Minimum 2+ years experience in administration (remote preferred) - High attention to detail and organisational skill - Experience with different online platforms including rostering, document controls, zoom, Microsoft teams etc. - Strong written and spoken English - Excellent organisational skills - Integrity - Ability to work independently - Professional communication skills - Strong computer literacy - Strong written and verbal English communication Preferred Experience - Administration experience - Experience supporting healthcare, disability, or social services - Familiarity with the NDIS Quality and Safeguards Commission requirements - Experience with CRM systems What Success Looks Like - Inbox managed daily with timely, professional responses - Participant records accurate and up to date - Onboarding completed without delays or errors - Strong support to operations and leadership team

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