• Develop relationships with customer base to provide updates to management and internal operational teams with overall client satisfaction, contract compliance, and any potential new business opportunities • Proactively work with Tangoe operational teams on account reviews (QBR’s) with all assigned customers to include analysis of service needs and usage trends. • Identify products and pricing offerings that meet customer needs and business objectives • Analyze and understand contractual language to ensure operational delivery and compliance. • Account retention through the development of strong relationships with key client decision makers and users. • Mitigate churn. • Relationship development and management with key individuals and top decision makers and strive to build relationships at the C-Level. • Represent a knowledgeable, efficient, and professional image of Tangoe by handling business in a respectful and professional manner • Ensure that client issues are dealt with in an efficient manner, escalating critical issues appropriately. • Own the contract and contract renewal process on existing clients • Work closely with the project team to maintain a continuous knowledge of customer contracted services. • Identify potential issues and/or opportunities related to the project • Understanding of company capabilities and service, and effectively communicates all offerings to the client

• You live by the 1% Better rule. You crave feedback because you know it's the fastest way to the top of the leaderboard. • You don't just "use" tools; you master them. You’ll be living in Salesforce and Gong, using data to "stress-test" your deals and sharpen your sales acumen. • Being able to work in a collaborative environment with customers, partners, and cross-functional teams (channel managers, sales engineers, etc.) • The majority of leads are inbound but we want an eager sales professional with a hunter mentality and willingness to outbound • Build and maintain a strong pipeline of sales opportunities and provide accurate forecasts to leadership each week • Proactively find solutions for prospects by being a trusted consultant throughout the PoV, and negotiate to close new logos for our Commercial Segment

• Build and manage a pipeline of prospective customers in the LATAM market using a strategic and data-driven approach. • Lead the sales process from prospecting to closing, ensuring a smooth handover to the customer success team • Utilize advanced sales methodologies such as MEDDPICC to increase conversion rates • Conduct in-depth product demonstrations that showcase the value and capabilities of SEON's offerings • Develop strong relationships with prospects and clients, understanding their unique challenges and goals • Maintain accurate sales forecasts and activity reports using CRM tools • Collaborate with marketing and product teams to enhance sales strategies and identify new opportunities • Participate in industry events to build your professional network and represent SEON • Continuously improve your knowledge of fraud prevention trends and solutions • Mentor junior team members, sharing your insights and best practices

• Own and grow a small set of high-impact, strategic accounts • Build deep, multi-threaded relationships across engineering, product, and executive stakeholders • Identify and drive new use cases from initial pilots to full production rollouts • Lead complex, technical sales cycles (often multi-quarter, multi-stakeholder) • Partner closely with Field Engineering and Product to shape solutions and unblock deals • Develop and execute account plans that drive long-term expansion (not just one-off transactions) • Navigate procurement, security, and legal processes with large enterprises • Act as the voice of the customer - influencing product direction and our GTM strategy • Help define how we sell to strategic customers, not just execute a playbook