Description The Investigator Support Assistant is responsible for supporting investigator sites through effective communication managing phone interactions resolving accession holds in coordination with internal teams and delivering results via phone or fax. - Patient Safety o Prioritize patient safety in all daily operations o Promptly escalate any patient safety concerns for resolution - Site Communication Workflow Support o Notify investigator sites sponsors and affiliates of lab results sponsor-designated flags and test cancellations per the Statement of Work SOW o Respond to project-related inquiries from sites and sponsors via phone and email o Serve as a liaison between internal teams and external clients - Query Resolution o Monitor and resolve accession holds escalating delays to the Supervisor and Project Manager o Update databases with relevant information and communicate additional testing needs o Investigate and respond to project-related inquiries - Compliance Documentation o Document service failures and collaborate with global teams for resolution escalate unresolved issues to management o Review Standard Operating Procedures SOPs and related documents in a timely manner - Mentorship Role o Serve as Mentor by guiding and supporting Site Support Assistant o Share expertise experience and best practices to facilitate the mentee's skill development and expand their knowledge base o Assist mentees in setting realistic and achievable goals and developing action plans - Training Development o Maintain training folders and update documentation o Complete onboarding and all mandatory corporate and departmental training o Attend required meetings and participate in ongoing training related to process and system updates Working Conditions: - Work may be performed remotely or on-site subject to business requirements and management discretion - Tasks involve sitting in front of a terminal for many hours during the working day - Required to work on more than one project at a time requiring prioritization and completion of work to meet timelines - Shifts may be required for this role. Work hours may differ during training period and post training when released wholly or partially to work on tasks. Expected post-training hours are 10-7 pm EST - May be required to work overtime and during chosen Saturdays or from Tuesday to Saturday Additional Skills & Qualifications - Fluency in English/Portuguese - Ability to work 10am - 7pm EST shift Tuesday - Saturday - Ability to work every Saturday - Strong job tenure (need 1 year in each role, prefer no more than 3 jobs in 5 years) Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 14, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Please Note: While assigned hours are generally consistent from week to week, there are no guaranteed minimal hours and positional needs will vary depending on Chaplain availability and Client requirements. Position Summary Chaplains are the frontline staff fulfilling the mission and Christian ministry of MCHAP, by using their gifts and talents to serve company employees and their immediate families. Part-Time, ~30 - 40 Hr/month Ripley, TN Essential Functions and Responsibilities • Serves as a messenger and conveyor of faith, mission, and purpose. • Interacts with companies, their employees, and the community in a manner that exhibits character through personal and spiritual disciplines. Ministry • Makes regular visits to company worksites (usually weekly) to interact with employees and build relationships of trust and friendship motivated by Christian faith. • Visits employees or immediate family members wherever care can be expressed and help given: hospitals, nursing homes, funeral homes, family residences, or other sites. • May provide confidential pastoral discussions for problem issues of employees and their immediate family members including, but not limited to family matters, divorce, serious illness, care of aging parents, death and grief recovery, parenting, financial situations that may include debt discussions, budgeting, and other life issues related to financial stress, as well as any other personal issues. Provides referral service and acts as coordinator for specialized assistance to employees and/or immediate family members with specific needs. • May assist in the planning, conduct or attend funerals for employees or immediate family members, including follow-up support and encouragement to immediate family members during the grief period. • May make jail visits to employees and immediate family members. • Works with companies to serve notifications of death and serious injuries to families and other employees, encouraging those impacted by various tragedies. • May provide post-termination care for laid-off or terminated employees in order to foster a smooth transition to another work environment. • May facilitate, but not lead, spiritual enrichment activities, as an employee-sponsored and led activity will usually be more fruitful than a chaplain led event. • Provides, as appropriate/requested, literature and other resources to assist company employees with life issues. • Represents companies to clients/customers where it would be appropriate to ministry services involved (i.e., serious illness, accidents, traumatic events, and funerals). • Participates in new employee orientation to explain the Employee Care Service and the role of the Chaplain Team. • With Executive Director of Operations (EDO) permission, responds positively and assertively to other duties and services requested by executive leadership of companies, within the scope of the Letter of Agreement between MCHAP Chaplains and the company. Requirements 1. Has ability to work as member of interdisciplinary group and in an interfaith setting. Possesses ability to accept different lifestyles, cultures, beliefs, and values. 2. Skills to effectively listen and interact with clients, employees, and their families. Skills to deliver community presentations. Skills to deal effectively with family members and staff under stressful circumstances. High regard for the dignity and worth of clients, employees and their families. Skills to cope with stressful situations and able to document accurately according to standards. 3. Spiritual maturity and commitment to a Christian lifestyle and to MCHAPs Ministry values. Incorporates Christian values and beliefs in day-to-day activities and in the performance of job duties. Has a fundamental understanding of the Holy Bible and its proper application. Attests to a saving faith in Jesus Christ and actively participates in a biblically based church. 4. Demonstrated ability to interact professionally with diplomacy, patience, and courtesy with diverse groups; ability to establish and maintain effective and cooperative working relationships while providing exceptional customer service. Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues. 5. Demonstrated excellent oral and written communication skills to communicate and interact effectively with leadership, colleagues, employees, and families. Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses. 6. Demonstrated skill in analyzing information to define and follow up on problems or objectives. Ability to identify solutions and solve problems. Demonstrated skill in interpreting policy and procedures related to the position and keeping others informed. 7. Demonstrated computer proficiency using Google Suites, Microsoft Office, or other equivalent software, internet, email messaging, and web-based software applications. Ability to understand and learn new technology programs. 8. Must have active state driver’s license and state minimum auto insurance (state(s) where servicing clients). Conditions of Employment Must pass a pre-employment background check. Work Environment This is a remote position in the field, and the work environment is dependent upon the clients’ worksite. Work environments can include manufacturing, hospitals, office buildings, and funeral homes with differing levels of temperature, noise, and light exposure.

About Phil-Am Insurance Agency Phil-Am Insurance Agency is a growing Filipino-American insurance agency supporting clients and agents across the United States. We are seeking a detail-oriented, bilingual (Spanish/English) Admin Assistant based in the Philippines to support our operations team remotely. Job Summary This role is ideal for someone fluent in both Spanish and English, organized under pressure, and comfortable working with a US-based team. We specifically seek candidates from the Philippines areas, where Spanish-influenced Chavacano and English are widely spoken — making it a uniquely strong talent pool for this bilingual position. Responsibilities - Communicate with Spanish-speaking clients and prospects via phone, email, and messaging, translating and interpreting between English and Spanish as needed - Manage and update records in our CRM (GoHighLevel), including contacts, pipeline stages, and task assignments - Support agent onboarding by sending welcome materials, tracking document submissions, and following up on outstanding items - Draft and format correspondence, reports, and internal communications in both English and Spanish - Coordinate scheduling, calendar management, and follow-ups for agency leadership - Assist with data entry, compliance documentation, and file management - Handle inbound inquiries and route them to the appropriate team member - Support ad hoc administrative projects as assigned Requirements - Conversational to fluent proficiency in Spanish and English — written and spoken (firm requirement) - 1–2 years of administrative, virtual assistant, or office support experience - Comfortable with CRM tools, Microsoft Office, and similar platforms - Strong attention to detail with ability to manage multiple tasks simultaneously - Reliable internet connection and a dedicated remote workspace - Proactive communicator who follows through independently Nice to Have - Familiarity with GoHighLevel (GHL) or similar CRM/marketing platforms - Background supporting US-based companies or US health, life, or Medicare insurance operations - Experience with recruiting or onboarding workflows - Comfort with Canva, document formatting, or basic HTML email work What We Offer - Competitive compensation based on experience (discussed at interview) - Fully remote — work from home - Collaborative Filipino-American team environment - Opportunity to grow with a fast-scaling US insurance agency - Exposure to US insurance industry operations and systems

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity At Twin, Certified Medical Assistants work across multiple practice areas and support both clinical and administrative tasks. This role is heavily team-oriented and relies on strong communication and organizational skills. The CMA has primary responsibility for supporting the entire member journey from new member Intake and Enrollment to active member program care management. This role will work in partnership with the nursing team to support operational standards and best practices. Specific daily responsibilities include preparing charts, scheduling appointments and conducting intake tasks such as medication reconciliation, confirming primary care provider (PCP) and specialist details, as well as verifying pharmacy information. MAs working in Enrollment also conduct scheduled member phone calls as part of Twin’s on-boarding process and coordinate with a team of service advisors and Registered Nurses. Proficiency in scheduling and documentation, experience with multiple systems and platforms, as well as the ability to engage with members and teammates are critical success factors for this role. Additional considerations include ability to work with competing priorities and comfort with change. The schedule options for this position are: - Sunday-Thursday three days 11am-7pm, two days 9am-5pm - Tuesday-Saturday; three days 11am-7pm, two days 9am-5pm Responsibilities - While the primary assignment could be within any of these practice areas, the Twin MA team is cross-trained and works across multiple practice areas such as Intake, Member Enrollment and Member Program Activation - Works cross-collaboratively to capture, enter and confirm health profile information vital for virtual on-boarding and visits - Collects and maintains accurate Twin members’ health information and upholds compliance (HIPAA) - Conducts new member phone call visits with scripting and completes documentation; effectively engages members about Twin Health and in partnership with Enrollment team - Supports scheduling coordination and helps ensures accuracy of scheduled member visits - Coordinates with the care team and nursing team to provide administrative support for care management activities and team level projects - Also assists with and completes medication requests, tasking actions, lab reminders and scheduling, prior authorizations, and other non-clinical triaging - Demonstrates excellent communication skills with passion and empathy while also documenting with accuracy and detail - May support pilots and efforts at a high-level and help identify impact(s) related to changes - Helps identify and address potential challenges by providing feedback (i.e. may help track and report on specific processes, as determined by managing team) - May include member outreach to help complete med entry and capture missing information - Utilizes EMR tools/platforms, portal messages, phone calls, faxes and/or letters - May help initiate medication refill requests - Assists RN in coordinating and completing on-boarding tasks - Participates in team huddles, care management planning and operations meetings - Participates in continuous process improvement activities and initiatives - May help close loop regarding the sharing of educational materials to members prior to onboarding visit (pharmacy coupons, use of supplements, and need for most accurate and up to date PCP and pharmacy information from potential members) - This position supports clinical operations through team workqueues and daily tasking assignments - Performs administrative tasks (indirect care) that support the care team - May perform follow-up calls to members and primary care/providers regarding their experience and any high-level, program-related questions or issue resolution needs - Actively refers to reports and various trackers to help close operationally related gaps - Works under general supervision of the Team Leader and/or Registered Nurse Ops Manager - Confers with managing team leader on any unusual situations - Licensed health professionals are available to non-clinical administrative staff while performing initial screening and related care management/program enrollment tasks - Completes other duties as assigned, such as helping to update policies and procedures, learning new technology, etc. Qualifications - National Certification in Medical Assisting - Strong communication skills, both written and verbal - Empathy and the ability to connect with members and teammates, care team members - 2+ years of college - 5+ years of experience in a healthcare setting, working with clinicians - Role requires proficiency level typically achieved with three-five years of experience in healthcare as a Medical Assistant, Certified Medical Assistant (CMA), Health Unit Coordinator, etc. - Displays ability to communicate with others effectively, listen closely and convey information clearly - Demonstrates strong organizational skills with ability to work efficiently and effectively in a fast paced, innovative environment - Manages multiple, competing priorities and enjoys details - Likes to work independently and as part of a high performing team - Enjoys problem solving and takes initiative to present solutions - Experience with electronic health records and platforms - Experience using audio/visual technology or video conferencing platforms - Knowledge of healthcare practices and medical vocabulary - Knowledgeable in patient intake, capturing necessary medical info and medication reconciliation - Access to high-speed internet and phone lines - Passion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases. - Bilingual, fluent in Spanish preferred Compensation and Benefits The compensation range for this position is $21.63 per hour. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin - A competitive compensation package in line with leading technology companies - A remote and accomplished global team - Opportunity for equity participation - Unlimited vacation with manager approval - 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents - 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options - 401k retirement savings plan We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.