Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Field Service Representative (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. This position reports to the Canada West Field Service Manager and is part of the Field Service Organization located in Edmonton, Alberta and will be working remotely to cover Edmonton north and Saskatoon north regions and other regions as necessary. In this role, you will have the opportunity to: - Independently serve customers by performing troubleshooting, repair, installation, validation, and preventive maintenance on designated instrumentation. - Complete timely and accurate preventive maintenance, field modifications, instrument repairs, and service documentation. Deliver exceptional customer service to Beckman Coulter clients, including technical training on diagnostic products and systems. - Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the district’s territory, and or Canada, experiencing all the various places our instrumentation is utilized. The essential requirements of the job include: - Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field with a minimum of 3-years of relatable experience (field service experience preferred). Travel, Motor Vehicle Record & Physical/Environment Requirements: - Ability to travel – list specifics 60% travel, overnight, within territory or locations - Must have a valid driver’s license with an acceptable driving record - Ability to lift, move or carry equipment up to 50lb, any other physical requirements, (e.g., tools, replacement parts, consumables). Physical requirements include frequent bending, stooping, twisting, turning, crouching/crawling, pushing/pulling, and prolonged sitting or standing. Must also be able to reach at, above, and below shoulder level, flex/extend the neck, and demonstrate good hand and finger dexterity. It would be a plus if you also possess previous experience in: - Experience servicing any of the following IVD instrumentation: clinical chemistry, immunochemistry, hematology, urinalysis, lab automation. Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 1-202-419-7762 or applyassistance@danaher.com to request accommodation.

Description The Customer Quality Engineer at Hyper Solutions supports the investigation and resolution of customer-reported quality issues related to Hyper’s electrical infrastructure products deployed in data center environments. This role focuses on identifying root causes, implementing corrective actions, and supporting continuous improvement efforts to improve product reliability and field performance. This position plays an important role in protecting customer relationships and ensuring the reliability of critical infrastructure equipment, including PDUs, RPPs, switchgear, and related electrical systems. The Customer Quality Engineer works cross-functionally with engineering, service, and operations teams to resolve issues quickly and prevent recurrence. Core Responsibilities - Track and manage customer complaints related to data center infrastructure equipment. - Perform root cause analysis investigations and support implementation of corrective actions. - Partner with engineering and service teams to diagnose and resolve product and field quality issues. - Ensure timely resolution of customer complaints and adherence to service agreements. - Support quality investigations and improvement initiatives related to product reliability. - Analyze complaint trends and identify opportunities for quality improvements. Additional Responsibilities - Support development of quality dashboards, reports, and trend analysis. - Evaluate the financial impact of quality issues and support improvement initiatives. - Participate in customer site visits when required to support investigations or improvement efforts. - Assist in continuous improvement initiatives related to field quality and customer satisfaction. What You’ll Be Doing Day-to-Day - Reviewing incoming customer quality issues and coordinating investigations. - Performing root cause analysis using structured quality tools. - Tracking corrective actions and ensuring resolution timelines are met. - Collaborating with engineering and service teams to address field issues. - Monitoring quality trends and supporting reporting for leadership. Requirements - Bachelor’s degree in Engineering, Quality, or related technical field. - Experience investigating and resolving product or field quality issues. - Strong problem-solving and root cause analysis capabilities. - Ability to collaborate cross-functionally with engineering, service, and operations teams. - Strong written and verbal communication skills for internal and customer interactions. Preferred - Experience working with data center customers or critical infrastructure environments. - Familiarity with electrical infrastructure equipment such as PDUs, RPPs, or switchgear. - Experience using structured quality tools such as 8D, 5 Whys, Fishbone diagrams, FMEA, Pareto analysis, SPC, or PDCA. Why Hyper? Hyper Solutions is building next-generation infrastructure solutions for high-performance computing and rapidly expanding data center environments. This role offers the opportunity to work directly with engineering, service, and customer teams to resolve complex technical challenges and improve product reliability. You’ll play a key role in identifying and solving quality issues that impact mission-critical infrastructure while helping Hyper continue to scale its operations and product capabilities. Hyper offers competitive benefits including medical, dental, vision, and 401(k), along with opportunities for career growth. Location Onsite in Richmond, VA, or remote depending on candidate location and business needs. Travel Expected travel up to 30% annualy. Compensation The anticipated salary range for this role is $100,000 - $125,000 per year. Actual salary varies due to factors that may include but are not limited to relevant experience, skills, certifications, and location. This hire will be eligible for a discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc. Please note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.

Description Field Service Representative (FSR) Remote – Must reside in Pennsylvania Travel: 80–90%+ (regional + nationwide support) Industry: Medical Devices | Eye Care Technology Company: Visionix USA Power the Future of Vision Care At Visionix USA, we don’t just support eye care—we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye care professionals with intelligent tools that redefine precision, streamline workflows, and improve patient outcomes. Our portfolio—including Optovue, Briot, Weco, and Visionix—represents the forefront of AI-driven diagnostics, advanced imaging, and high-performance lab solutions trusted worldwide. Now, we’re looking for a Field Service Representative (FSR) who’s ready to take their technical expertise on the road and make a real impact. Requirements What You’ll Do As a Field Service Representative, you’ll be the frontline expert supporting our advanced ophthalmic and optical systems. In this role, you will: - Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products - Deliver on-site troubleshooting and high-level technical support - Maintain accurate service documentation, parts inventory, and RMA processes - Communicate effectively with customers, internal teams, and leadership - Care for company-issued tools, diagnostic equipment, and service vehicles - Identify workflow improvements or potential sales opportunities - Mentor and support new FSRs during onboarding - Must be Computer literate (Windows, MS Office Suite and other applications required) - Perform additional duties as assigned What You’ll Bring - Associate degree in a technical field, military technical training, or equivalent experience - 2+ years in field service or technical support (6+ years preferred) - Strong mechanical, electrical, and IT troubleshooting skills - Ability to read & understand mechanical & electrical drawings - Basic IT experience (Windows/Uploading & Downloading software) - Excellent communication and customer service abilities - Ability to lift up to 80 lbs. and travel extensively (car + air) - Valid driver’s license with clean driving record - Willingness to travel throughout the U.S. for training and regional support - Experience with optics or ophthalmic equipment is a plus — training provided Travel & Territory - 80% plus travel required - Home base must be within Pennsylvania - Work Location: On the road, visiting customer sites across the greater Pennsylvania/Ohio areas and occasionally other U.S. regions. - Initial training period includes 2–4 months of shadowing senior technicians throughout the US. Benefits - Competitive base salary - 401(k) Retirement Plan - Full benefits package (medical, dental, vision, life, disability) - Paid Time Off (PTO) Join Us At Visionix USA, your work doesn’t just fix machines—it helps people see better, live better, and experience the world more clearly. Ready to make an impact? Apply today and help shape the future of vision care. Equal Opportunity Employer Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.

Description Field Service Representative (FSR) Remote – Must reside in Pennsylvania Travel: 80–90%+ (regional + nationwide support) Industry: Medical Devices | Eye Care Technology Company: Visionix USA Power the Future of Vision Care At Visionix USA, we don’t just support eye care—we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye care professionals with intelligent tools that redefine precision, streamline workflows, and improve patient outcomes. Our portfolio—including Optovue, Briot, Weco, and Visionix—represents the forefront of AI-driven diagnostics, advanced imaging, and high-performance lab solutions trusted worldwide. Now, we’re looking for a Field Service Representative (FSR) who’s ready to take their technical expertise on the road and make a real impact. Requirements What You’ll Do As a Field Service Representative, you’ll be the frontline expert supporting our advanced ophthalmic and optical systems. In this role, you will: - Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products - Deliver on-site troubleshooting and high-level technical support - Maintain accurate service documentation, parts inventory, and RMA processes - Communicate effectively with customers, internal teams, and leadership - Care for company-issued tools, diagnostic equipment, and service vehicles - Identify workflow improvements or potential sales opportunities - Mentor and support new FSRs during onboarding - Must be Computer literate (Windows, MS Office Suite and other applications required) - Perform additional duties as assigned What You’ll Bring - Associate degree in a technical field, military technical training, or equivalent experience - 2+ years in field service or technical support (6+ years preferred) - Strong mechanical, electrical, and IT troubleshooting skills - Ability to read & understand mechanical & electrical drawings - Basic IT experience (Windows/Uploading & Downloading software) - Excellent communication and customer service abilities - Ability to lift up to 80 lbs. and travel extensively (car + air) - Valid driver’s license with clean driving record - Willingness to travel throughout the U.S. for training and regional support - Experience with optics or ophthalmic equipment is a plus — training provided Travel & Territory - 80% plus travel required - Home base must be within Pennsylvania - Work Location: On the road, visiting customer sites across the greater Pennsylvania/Ohio areas and occasionally other U.S. regions. - Initial training period includes 2–4 months of shadowing senior technicians throughout the US. Benefits - Competitive base salary - 401(k) Retirement Plan - Full benefits package (medical, dental, vision, life, disability) - Paid Time Off (PTO) Join Us At Visionix USA, your work doesn’t just fix machines—it helps people see better, live better, and experience the world more clearly. Ready to make an impact? Apply today and help shape the future of vision care. Equal Opportunity Employer Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.