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Expertos en Integración Logística
Mid-level Continuous Improvement Analyst
Location
Brazil
Posted
60 days ago
Salary
0
Seniority
Mid Level
Job Description
Mid-level Continuous Improvement Analyst
Almaviva
• Creation of new reports and KPIs • Modification and correction of discrepancies in existing reports • Preparation of presentations for internal and external clients • Analysis of generated information and identification/flagging of operational deviations • Management of Quality Assistants • Comparison of monitoring results with operational performance • Provide input to improve the quality of telephone service • Participation in special projects related to the activities • Monitoring the consistency of information in the monitoring database • Providing feedback to Quality Assistants and Quality Monitors
Job Requirements
- University degree
- 1–3 years of relevant professional experience preferred
Benefits
- Meal allowance
- Partnership with Gympass
- Life insurance
- Partnerships with universities/colleges and Sesc
- Health insurance
- Dental insurance
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