Role Overview We are continuing to expand and are seeking individuals who enjoy working with people to join our team as Client Engagement Specialist. In this position, you will help guide clients through the travel planning process by assisting with research, coordinating trip components, and ensuring their arrangements remain accurate and up to date. This role is ideal for individuals who are organized, responsive, and comfortable supporting clients through multiple stages of their travel preparation while working within a flexible remote structure. Primary Duties - Assist clients with gathering and reviewing travel options that align with their goals and preferences - Help coordinate reservations for accommodations, transportation, and destination experiences through approved systems - Provide timely responses to client questions and planning requests using phone and digital communication channels - Support itinerary updates and help manage changes when adjustments are required - Maintain accurate notes and documentation related to client interactions and booking activity - Collaborate with team members and participate in scheduled learning sessions and workflow updates What You Can Expect - Structured onboarding along with continued access to training materials - Opportunities to participate in supplier-based reward and incentive programs - A collaborative environment with guidance available from experienced team members - Hands-on experience supporting travelers through the coordination process Qualifications - Strong interpersonal and written communication skills - Ability to manage details across multiple client requests efficiently - Comfort using web-based platforms and standard computer tools - Must be at least 18 years of age - Applicants must be authorized to work in the U.S., U.K., Mexico, Australia, or Spain

• Collaborate closely with internal team to ensure seamless execution of marketing campaigns. • Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes. • Coordinate with various departments to plan and execute marketing campaigns. • Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools. • Address any issues that arise during campaigns and find solutions to keep things on track. • Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI).

• Handle overall responsibility for managing enterprise customer relationships across an assigned book of enterprise level business • Act as liaison between product management and the customer, communicating the Beamery roadmap and translating how upcoming capabilities will influence customer talent strategies • Work closely with Professional Services to identify new opportunities and facilitate smooth transitions following initial or follow-on deployments, ensuring Beamery is fully integrated into customer processes and talent technology ecosystems • Monitor and facilitate customer adoption of platform features and functionality, surfacing insights on evolving business needs back to Beamery's product and commercial teams • Leverage customer relationships for prospect references and case study development, in partnership with Marketing • Prioritize and drive resolution on escalated customer issues, coordinating across Support, Engineering, and Product as required • Be the voice of the customer acting as their internal advocate within Beamery to influence roadmap, support prioritisation, and product direction

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Representative - REMOTE. In this pivotal role, you will play a crucial part in nurturing key client relationships and driving business growth. Your expertise will enable us to provide exceptional service to our global customers, ensuring their needs are met and their satisfaction is prioritized. You will collaborate closely with various teams to develop innovative programs and solutions that enhance customer engagement and support. By joining us, you will not only contribute to the success of our clients but also have the chance to evolve your career in a dynamic environment. Accountabilities - Collaborate in the development and execution of global account strategies. - Lead operational and account support activities, ensuring compliance with customer agreements. - Build and maintain strong relationships with key client contacts to drive customer loyalty. - Identify new business opportunities and support strategies for growth. Qualifications - Over 5 years of experience managing complex customer relationships. - Strong knowledge of organizational structure and services at a global scale. - Proven initiative and proactive problem-solving skills. - Bachelor's degree or equivalent experience, with proficiency in English. Benefits - Be part of a globally evolving organization focused on transformation and innovation. - A culture of belonging where your voice is encouraged. - Hybrid work environment. - Total Rewards program to support your career and well-being. - Opportunity to collaborate with a diverse team.