• Lead meeting planning and coordination • Organize and manage meetings, agenda, notes, and follow-ups • Support recruitment and onboarding of new staff members • Support development and management of subrecipient contracts and processing of invoices • Ensure knowledge flows for the team • Write, edit, and format reports and presentations • Manage and organize program documents, data, and files • Provide thought partnership with team leadership

🚨 IMPORTANT WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR ENTIRE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH Travel Coordinator 🆔 Job ID: JACDEE1H 🏢 Industry: Luxury Travel and Hospitality 🌎 Location: South Africa only 🕒 Job Status: Full-Time ⏰ Work Schedule: Monday–Friday, 9:00 AM – 5:00 PM (South Africa Time)         Flexibility required for urgent matters while clients are actively traveling 💰 Salary: $1,600 per month 🚀 Target Start Date: ASAP Role Overview About the Client The client is a boutique luxury travel advisory firm specializing in highly customized, high-touch travel experiences for discerning, international travelers. They collaborate with a global network of trusted destination partners, hotels, and suppliers to deliver seamless, detail-driven itineraries. The team values precision, proactive communication, and operational excellence while working across time zones using structured processes. Clients are high-expectation, high-discretion travelers who demand responsiveness, composure, and flawless execution. Accuracy and judgment are critical. About the Role The Travel Coordinator is a full-time, remote role based in South Africa, responsible for executing approved itineraries with accuracy, urgency, and exceptional attention to detail. This role supports travel designers by managing logistics, supplier communication, documentation, and real-time client support during active travel—particularly during key European travel hours. This is an operationally critical role, not an administrative support position. The Coordinator is expected to exercise judgment, anticipate risks, and take full ownership of assigned itineraries from execution through completion. Key Responsibilities Travel Operations and Logistics - Manage assigned trip files from post-approval through client return, ensuring execution aligns with the approved plan - Obtain hotel rates, availability, and confirmations from suppliers and partners - Request and track quotes for tours, transportation, guides, and ground services - Coordinate bookings with hotels, DMCs, guides, and transportation providers - Track deposits, balances, deadlines, and non-refundable dates - Prepare and maintain accurate, client-facing itineraries and travel documents - Double-check names, dates, arrival times, flight details, and confirmations before final delivery - Proactively identify discrepancies or risks before they impact the client Client Support During Travel - Monitor active trips and provide real-time support during designated coverage hours - Respond to client inquiries via WhatsApp and email with professionalism and urgency - Troubleshoot issues such as missed connections, transportation delays, hotel concerns, or tour changes - Communicate with suppliers to resolve disruptions efficiently - Escalate issues appropriately while maintaining a calm, solutions-focused approach - Manage client expectations without overpromising Internal Coordination and Communication - Serve as the primary operational liaison between travel designers and destination partners - Document actions, updates, and outstanding items clearly in Asana - Flag risks, delays, or red flags early - Own assigned itineraries end-to-end and take initiative without waiting for direction - Support process improvement and SOP development as the company scales - Maintain clean, organized digital files for seamless handoffs Qualifications & Skills - 2–3 years (preferred) in luxury travel coordination, operations, 4/5-star hospitality, guest services, or DMC operations - Direct experience supporting clients in real time while traveling - Strong written and verbal English communication skills - Exceptional attention to detail and organizational discipline - Ability to manage multiple trips, clients, and deadlines simultaneously - Comfortable working remotely with a globally distributed team - Demonstrated ability to exercise sound judgment under time pressure Preferred Background - Experience with luxury travel agencies, tour operators, or destination management companies - Hospitality or concierge background highly valued - Project management experience or strong prioritization skills - Familiarity with tools such as Asana, WhatsApp, Dropbox, or similar systems - Experience working with US-based teams and clients Traits and Mindset We Look For - Calm and composed under pressure - Strong sense of ownership and accountability - Clear, proactive communicator - Detail-oriented without losing urgency - Professional, warm, and personable communication style - Comfortable in a fast-paced, high-expectation environment - Low tolerance for preventable errors - High personal standards for precision and follow-through - Confident making independent decisions when appropriate

Why You’ll Love Working at Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you.  How You’ll Make an Impact The Mortgage Loan Closer is responsible for closing all first and second mortgages, working closely with the Loan Officers and Processors from final approval through post-closing of the mortgage loan. This position requires strong communication and time management skills. What You’ll Be Doing Key Responsibilities - Closes first and second mortgage applications in accordance with secondary market/Credit Union guidelines and ensures loan documentation complies with Federal, State, and local rules and regulations. - Works with the lending team to maintain archiving of mortgage files. - Facilitates mortgage loan closing; this includes but is not limited to reviewing loan file, preparing closing instructions, reviewing settlement statements, issuing final closing documents, and confirming closing successfully occurred by obtaining signed document copies. - Funds mortgage loan ensuring all rules and regulations are followed. In addition, ensures all internal wire controls are followed and necessary notification is provided to Finance. - Boards mortgage loan to third party sub-servicer, ensuring all required data and documents are transmitted accurately, timely and successfully – understanding the downstream impact of errors in this process (to the borrower, Finance, Loan Sales, and more). - Monitors closing pipeline to identify areas that require intervention in order to expedite the mortgage process and takes action accordingly. - Inputs and updates data into loan origination systems and assures adequate file integrity. Generates and/or ensures timely generation of all required documentation and closing disclosures. - Submits mortgage loans through Desktop Underwriter and reviews the automated underwriting conditions to ensure loan still meets original approval eligibility. - Interacts with assigned Loan Officer, Processor and Underwriter to resolve any file discrepancies in order to ensure timeliness of closing, compliance, and loan delivery for committed loans. - Maintains a high level of customer service by being proactive in communication with members, vendors, attorneys, relocation agents, title company representatives and staff members in order to ensure proficient closing of all loans and a positive experience for borrowers and referral partners. - Works with outside vendors and service providers to facilitate the loan process. - Supports Mortgage Operations area as necessary, including overflow support for Loan Submission and Loan Processing. - Identifies process improvements to automate and/or streamline operations and maintain adequate controls. - Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management, partners and vendors. - Keeps abreast of industry developments including but not limited to changes in regulations and technology. - Ensures adherence to company policies and procedures and Banking/Credit Union Regulations. - Performs additional duties as required. What You Bring to the Team - Bachelor’s degree in finance, business administration or other business-related degree is preferred; will consider a combination of education and relevant experience in lieu of degree. - A minimum of three years related experience in mortgage loan closing, including comprehensive knowledge of TRID and non-QM regulations, is required. - Knowledge of the mortgage process from origination to post closing. - Detailed knowledge of secondary market guidelines and regulations. - Excellent problem-solving, organizational, analytical, verbal and written communication skills. - Strong decision-making ability and attention to detail, as well as excellent time management skills with the ability to manage multiple projects/duties. - Results driven, service oriented, self-motivated and able to work independently. - Trustworthy with the ability to maintain highest level of integrity and trust. - Proficiency in Microsoft Office, specifically Word, Excel and PowerPoint. In addition, demonstrated understanding of and experience with Encompass is highly preferred. Tools & Work Environment - Stable internet connection with speeds high enough for video conferencing and screen sharing  - Smartphone with current iOS/Android OS   - Prolonged periods sitting at a workstation and working on a computer  - Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone  Where You Can Work Candidates must reside within the United States. We are not able to consider applicants who reside in Montana, Nebraska, Rhode Island, or Puerto Rico. Quorum's opportunities are based in the U.S., and U.S. work authorization is required. We are not able to provide current or future sponsorship. Compensation & Rewards Compensation for this role is $27.40-29.80/hour with the potential for discretionary incentive compensation based on both company and individual performance. Benefits That Support You - Excellent health insurance packages with a Health Reimbursement Account option - Life, AD&D, Short-Term Disability and Travel Insurance - 401k plan with company match dollar for dollar up to 6 percent* - Generous time-off policy with paid time off (PTO), volunteer time off (VTO), birthday PTO, and company-observed holidays - Monthly stipend for wellness activities and mental health* - Tuition reimbursement - Pet Benefits, including insurance, discounts, “pawternity” PTO day, and more - Bonus/commission plan for qualifying roles - Employee perks (including mortgage discounts!) - PTO purchase and sell-back programs - Rewards and peer recognition programs - Trust-based, out-come oriented remote work environment for most roles *After 6 months of service Important Compliance Information - Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  - Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. - Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. - This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. - Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. - This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

Company Overview As a SelectQuote franchise owner, individuals operate an independent local agency backed by the strength of a trusted national brand. This opportunity combines proven systems and support with a personalized, community-focused approach to insurance. Franchise owners are responsible for building and growing their agency with integrity, accountability, and a focus on long-term success, while delivering tailored coverage solutions and reliable service to their clients. About the Role KEY RESPONSIBILITIES - Business Development and Client Acquisition: Proactively drive agency growth by identifying, developing, and securing new clients through lead generation, community networking, and professional referral partnerships. - Team Leadership and Management: Recruit, hire, train, coach, and manage a team of licensed sales staff to ensure high performance, adherence to sales targets, and professional development. - Strategic and Financial Planning: Formulate comprehensive annual business plans, manage agency budgets, oversee financial reporting, and execute market penetration strategies within the assigned territory. - Operational Oversight and Compliance: Manage all daily agency logistics, including payroll processing, maintenance of an approved physical office location, and ensuring strict compliance with all state regulatory requirements and franchisor operational guidelines. - Client Relationship Management: Conduct thorough fact-finding appointments to accurately assess client insurance needs, present optimal coverage solutions, and provide continuous, high-quality client service to maximize policy retention rates. - Brand and Standards Adherence: Maintain the integrity of the SelectQuote brand by consistently adhering to all marketing standards and prescribed operational procedures to deliver a unified and excellent customer experience. - Leverage the SelectQuote Technology: Use our technology to enhance your business performance. QUALIFICATIONS & REQUIREMENTS - Licensing: Must possess or be prepared to immediately obtain insurance licenses in the operating state(s). - Capital Investment: Evidence of $100-200K in working capital, $300-400k net worth with $100K liquid, is required to cover initial startup costs, office infrastructure, and necessary working capital for the initial operational phase. - Background Screening: Successful completion of all mandatory criminal, credit, and financial background screenings. - Experience: A demonstrated background in sales, business ownership, leadership, or operations management is highly preferred. An insurance background is helpful. - Physical Location: Ability to secure, set up, and maintain a dedicated, branded office space approved by the franchisor within the designated territory. KEY PERFORMANCE INDICATORS (KPIs) - New Business Production: Total volume and premium value of new policies written within a specified period. - Client Retention Rate: The percentage of existing clients who successfully renew their policies year-over-year. - Cross-Sell Ratio: The success rate of selling multiple product lines to individual clients or share of household. - Agency Profitability: Effective management of operational expenses relative to total commission and bonus revenue. (Estimated Income Potential: $500,000–$1,000,000+ annually, depending on sales performance, business growth, and market factors. Earnings are not guaranteed.)