• Conduct testing of ProAdmin enhancements and client solutions ( e.g. complete alpha testing, complete assigned beta testing for each release, reviewing interface changes, calculation results, and help features, Incorporate additional testing scenarios). • Assist ProAdmin users by providing expert advice, troubleshooting issues, and documenting best practices while supporting the complete ProAdmin suite of offerings, ProAdmin Desktop, Server, Online and Fulfillment Tool. • Configure client DB plans using ProAdmin Desktop, ensuring seamless integration and installation , and collaborate with internal teams and clients to manage projects effectively. • Verify ProAdmin training manual changes, participate in ProAdmin web training development , participate in user training (both onsite and virtually). • Participate in the design of ProAdmin enhancements based on user requests, regulatory updates, and technological advancements.

Department: 13528 Enterprise Revenue Cycle - Correspondence MW Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday, days. Pay Range $20.80 - $31.20 Major Responsibilities: - Electronically scan and index incoming correspondence using OnBase, applying expertise to assign accurate document types for proper routing into Epic. - Review documents for urgency and follow alternate workflows as required by government or payer mandates, ensuring prompt attention to time-sensitive items. - Collaborate closely with other departments to clarify document requirements and resolve issues, maintaining high standards of accuracy and speed to support compliance and AR resolution. - Apply strong analytical and problem-solving skills to identify and address discrepancies, improve processes, and ensure the integrity of document handling. - Open, sort, and distribute inbound and outbound mail, identifying correspondence for proper processing. - Provide front desk reception coverage as needed, including greeting visitors and managing the visitor logbook. - Complete printing and document handling tasks for various revenue cycle teams, including distribution and mailing of printed and interoffice documents. - Access, understand, and explain information from electronic patient billing and medical records systems, including claims inquiry, account history, and account status. - Accurately document and update patient account systems with all relevant information and actions taken. - Communicate openly with leadership regarding issues, concerns, and workflow challenges, and collaborate to determine solutions. - Adheres to established Advocate Health and Revenue Cycle policies, procedures, guidelines, and productivity standards and responsible for maintaining personal growth and development.  Responsible for reading and understanding all organizational policies and departmental policies and procedures.  Responsible for understanding and adhering to the organization’s Code of Ethical Conduct in personal actions.  Comply with the policies, regulations and laws applicable to the organization’s business. Licensure, Registration, and/or Certification Required: - None Required Education Required: - High School Graduate, or - Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Required: - ​​1 year of experience in healthcare (revenue cycle favored), medical billing, cash application, or insurance follow-up. Knowledge, Skills & Abilities Required: - Demonstrated knowledge of health care, insurance terminology, and medical billing. - Excellent follow-up skills. Ability to speak English with ability to research and document on a computer. - Good communication skills for effective interaction with internal and external customers. - Ability to listen to and understand information and ideas presented verbally and in writing. - Strong analytic, organization, communication (written and verbal), time management, multi-tasking and human relations skills. - Ability to work independently and remain resilient under pressure in a fast-paced environment. - Strong attention to detail and accuracy. - Basic to intermediate computer skills, including proficient keyboard skills, use of a 10-key calculator, and experience with Microsoft Office products. - Ability to read, enter, and retrieve information from multiple patient accounting systems Physical Requirements and Working Conditions: - Must be able to sit, stand, and walk for prolonged periods. - Maneuver and lift objects 10–15 lbs. - Operate all equipment necessary to perform the job. - Physical demands may require extended periods seated or standing depending on the task. - Ability to work onsite in an office setting or remotely from home as required. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

• Respond to issues through calls, chats, tickets, and emails • Diagnose production-level issues and identify trends • Collaborate with internal teams and vendors for timely resolution • Serve as a voice for users partnering with the Product team • Create, update, and maintain Support knowledge-base content • Perform other duties as needed to support team and organizational success

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Position Objective: The primary function of the Strategic Customer Representative (SCR) is to increase market share with contractors and end-users in the preconstruction Data Center space. This will be accomplished by developing/strengthening customer relationships, increasing product awareness, and presenting our solution-based capabilities. As well as manage relationships from the field level decisions makers to the corporate office. This position will also serve as a mentor to the local Power & HVAC OSR’s and a liaison in the overall go to market sales strategy, coordinating efforts between the Branch Manager, Regional Sales Manager, Regional Manager, and Senior Leadership. Position Responsibilities: - Coordinate sales calls with local, regional, and/or national sellers on customers that perform data center construction. - Develop, maintain, and strengthen internal relationships with the local Outside Sales Reps and Branch Managers. - Build and maintain strong relationships with key stakeholders in the data center space as well as end-user companies including engineers and decision makers. - Create and deliver compelling presentations to showcase products and services relevant to data center construction such as Power & HVAC required during a chiller flush and/or commissioning on new infrastructure. - Stay informed about industry trends, competitor offerings, and client needs within the data center sector to tailor sales strategies accordingly. - Identify and pursue new sales opportunities by networking, attending industry events, and leveraging existing contacts. - Prepare customized proposals and pricing models based on customer requirements ensuring alignment with company standards. - Negotiate contracts and agreements with customers, aiming for mutually beneficial terms while ensuring profitability for the company. - Provide ongoing support to customers to address any issues, ensuring satisfaction and fostering long-term relationships. - Follow up with clients after the sale to gather feedback, assist with implementation, and identify future sales opportunities. - Work closely with internal engineering, marketing, and support teams to ensure product offerings meet customer needs and expectations. - Meet or exceed sales targets, maintaining accurate records of sales activities and client interactions in the company’s CRM system. - Educate clients about product features, benefits, and best practices, helping them optimize their data center operations. - Travel regionally to meet customers, attend trade shows, and explore potential new markets or partnerships. - Develop relationships with the targeted Strategic Customers within their assigned territory with the goal of becoming the “first call” with these customers. - Attend national and regional trade shows as necessary. - Review, design, and update as necessary customer programs (rebates, rates, quick pays, portals, etc). Work with sales and leadership teams to present agreements to customers. - Keep appropriate business leaders (RMs, VPs, etc) apprised of activities, progress or issues with strategic customers. - Perform other duties as assigned by the manager. - Support the overall strategy of the company and the Power & HVAC line of business. - Increase revenue and return on investment on specific and assigned product lines and market segments. - Assist team with in-depth product specification training for all team members. - Actively engage and keep the team involved in tradeshows and associations. - Manage specific projects on an as needed basis to drive revenue and maximize return on investment. Requirements: Education & Experience: - College degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management role - Documented successful territory management showing consistent revenue growth - Comfortable cold calling on new accounts - Basic Microsoft Office skills - Comfortable calling on jobsites and corporate office - Ability to incorporate the Specialty Businesses into their presentations and product offerings - Product training to be provided by the various Sunbelt experts, by division - Work remotely from home or from the local Sunbelt PC’s so no relocation required - 60% + travel - Salesforce experience preferred but not required - Must reside in territory - TX, OK, and AR Physical Demands: Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground Base Pay Range: $67,273.00 - 92,500.10Total compensation package includes base pay, company vehicle, and robust commission plan. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: - Health, Dental and Vision plans - 401(k) Match - Volunteer time off - Short-term and long-term disability - Accident, Life and Travel insurance, as well as flexible spending - Tuition Reimbursement Options - Employee Assistance Program (EAP) - Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): - 12-25 vacation days depending on years of service - 5 sick days - 6 holidays - 2 half day holidays - 2 floating holidays - 1 inclusion day - 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.