Customer Service Representative
Location
United States
Posted
66 days ago
Salary
$66.2K - $82.7K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
Corteva Agriscience
At Corteva Agriscience, you will help us grow what’s next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. We have an exciting opportunity for a Customer Service Representative to join our Brevant team. Customer Service Representatives oversee order entry and fulfillment from customer contact through delivery, partnering with internal teams to ensure the right product arrives on time with accurate documentation. Please note: This is a remote position. Visa sponsorship is not available Relocation assistance is not available. What You’ll Do - Serve as the primary point of contact between customers, sales, and cross‑functional partners - Manage complex customer orders across multiple sourcing locations, transportation modes, and products - Act quickly to resolve issues, remove roadblocks, and keep orders moving - Process routine and complex customer orders using systems such as SAP, Elemica, SeedWare, and related tools - Own service resolution end‑to‑end, leading corrective actions when issues arise - Train and support retail partners on SeedWare order and account management - Championing the customer experience while balancing business priorities - Collaborate closely with CSR peers and Sales teams to deliver seamless service - What You Bring - High school diploma or equivalent required; Associate degree preferred - Experience in customer service, supply chain, planning, invoicing, or related functions - Strong communication and relationship‑building skills - Comfort with technology, including Microsoft Office, and ability to learn new systems - Ability to manage competing priorities with a sense of urgency - Confidence in addressing customer issues and driving solutions - Flexibility to work additional hours during peak seasonal demand Benefits – How We’ll Support You: - Numerous development opportunities offered to build your skills - Be part of a company with a higher purpose and contribute to making the world a better place - Health benefits for you and your family on your first day of employment - Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays - Excellent parental leave which includes a minimum of 16 weeks for mother and father - Future planning with our competitive retirement savings plan and tuition reimbursement program - Learn more about our total rewards package here - Corteva Benefits - Check out life at Corteva! www.linkedin.com/company/corteva/life Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. The salary range for this position is $66,186.00 to $82,722.00.This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
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