Description and Requirements - Bachelor's degree in Computer Science or related discipline or equivalent work experience required. - 6+ years of experience in all phases of enterprise installation and maintenance of hardware and software systems, network and operating systems and storage management - Good understanding of storage area networks as part of the overall network of computing resources for the enterprise - Excellent knowledge of operating systems and subsystems, systems software, enterprise design and software and storage management - Excellent knowledge of network hardware and software, infrastructure and design, topologies and protocols. - Strong analytical and documentation skills. - Excellent teamwork and communication skills, both verbal and in writing. - Ability to foster strong partnerships with business customers, peer groups and vendors. - Strong customer service focus. - Excellent problem solving skills - Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality. - Excellent writing and documentation skills. - Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences. - Ability to play a vital role in high visibility assignments. - Shares ideas and knowledge. - Strong Powershell and VBscripting skills. - Entensive experience in hardware for Windows 2008/20012/2016/2022 administration support and VMware ESX management is a must. About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid

Role Description If you’re looking for a remote career that offers real income potential, meaningful work, and long-term growth, this opportunity delivers exactly that. AO Globe Life is expanding nationwide and seeking motivated professionals to help families access essential coverage programs from the comfort of home. This is a performance-driven role supported by mentorship and structured training, designed for individuals who want more than just a job—they want impact, advancement, and long-term income potential. What You’ll Do: - Conduct scheduled virtual consultations with clients via Zoom - Educate families on available coverage options and guide them through enrollment - Maintain organized digital records and follow-up communication with clients - Deliver exceptional service while building long-term client relationships - Participate in ongoing mentorship, professional development, and team collaboration There is no cold calling or door-to-door outreach. Clients request information and schedule consultations directly with you. Qualifications - Strong communicators with a service-focused mindset - Self-motivated professionals comfortable working independently - Individuals confident using virtual platforms and digital tools - Candidates with experience in customer service, consulting, sales, or client relations (preferred but not required) - Growth-oriented individuals who value coaching, development, and accountability Requirements - Authorized to work in the United States - Windows-based laptop or PC with webcam access - Reliable high-speed internet connection - Professional presence during virtual consultations Benefits - Fully remote work environment — operate from anywhere in the United States - Flexible scheduling that offers autonomy while maintaining accountability - Pre-qualified client consultations provided - Vested renewal commissions that build long-term income potential - Weekly pay with structured bonus opportunities - Clear advancement pathways for high-performing professionals - Hands-on mentorship and leadership development - A collaborative culture built on growth, performance, and support Company Description For more than 70 years, AO Globe Life has partnered with working-class families across the United States to provide supplemental coverage that protects financial futures. The organization proudly serves union members, veterans, credit union members, and associations nationwide. With a remote-first structure and a commitment to professional development, AO Globe Life offers driven individuals the opportunity to build stable, meaningful careers while making a positive impact on the families they serve.

Engage proactively with clients to deliver exceptional service, identify sales opportunities, and resolve banking issues. Collaborate with partners to enhance client relationships and drive business growth through effective solutions.

• Manage client inquiries via different channels: email, live chat, and phone calls within set SLAs and KPIs • Provide excellent customer support by identifying customers' needs and solving tasks with an individual approach • Liaise with internal teams to find solutions to more complex inquiries • Navigate inquiries to the relevant departments when necessary • Maintain a sound knowledge of our product and industry • Maintain a positive image of our company • Contribute towards various side projects and tasks such as FAQ upkeep and internal documentation • Regularly communicate feedback and suggestions with your line manager