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Hireframe

Specialized assistants for B2B SaaS sales, customer success, and marketing teams

Outreach & Operations Coordinator

OperationsOperationsFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

67 days ago

Salary

0

Seniority

Senior

English

Job Description

Outreach & Operations Coordinator

Hireframe

• Send outbound brand outreach (target: ~10–15/day per operator) • Conduct follow-ups (2–3x) with brands who have not responded • Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal) • Support deal operations (tracking campaigns, deliverables, brand spend) • Assist with invoicing processes • Respond to inbound RFPs and brand inquiries • Support contract workflows (redlining, version tracking, storage) • Manage scheduling for creators, brand calls, and internal pod meetings • Book and coordinate travel • Manage inboxes (filtering, templated replies, follow-ups) • Order milestone gifts and maintain gifting workflows • Support content calendar maintenance (upload scheduling, reminders) • Build brand outreach lists and vertical-specific targeting data • Pull social media and content performance analytics • Update CRM tools (Affinity, CreatorIQ) • Update internal rosters, creator profiles, and deal tracking sheets • Support talent scouting (basic research, deck prep) • Attend internal meetings to take notes and provide summaries • Produce daily/weekly status reports for pods • Handle file management, data entry, and organization

Job Requirements

  • Experience in outreach, lead generation, or client support
  • Ability to manage high-volume outreach and follow-ups
  • Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management
  • Experience supporting campaigns, invoicing, and contract workflows
  • Strong organizational and scheduling skills (calendar, inbox, travel)
  • Excellent written English communication (writing outbound emails is most of the job)
  • Extreme attention to detail (catching mistakes and redlines in contracts)
  • Incredibly responsive (internally and externally)
  • Ability to manage content calendars and admin tasks
  • Experience in research, data tracking, and analytics
  • Ability to maintain CRM systems, reports, and internal trackers
  • Detail-oriented with strong communication and multitasking skills
  • Experience in reporting, documentation, and general admin support
  • Influencer, admin, or marketing work experience is a plus

Benefits

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

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