Role Description Lumicera Health Services is seeking a Client Services Executive, Specialty to join our team! The ideal candidate for this position will work in PST. The Client Services Executive, Specialty supports the strategic and operational needs of specialty pharmacy payor clients and strategic accounts. This position reports to the Specialty Account Executive and interacts regularly with internal stakeholders including operations, clinical, finance, and analytics teams. The role serves as the primary liaison for client communications, implementation coordination, and issue resolution. The Client Services Executive, Specialty plays a key role in advancing the mission of Lumicera by ensuring client satisfaction, driving value-based initiatives, and identifying opportunities to enhance client outcomes. Through proactive engagement and strategic insight, the Client Services Executive contributes to the delivery of high-quality specialty pharmacy services aligned with client goals. Responsibilities - Manages implementation activities to ensure seamless onboarding of new specialty pharmacy clients. - Addresses incoming requests from the client. - Helps support needs from the Specialty Account Executive and the rest of the account management team. - Coordinates resolution of patient-specific needs by triaging issues across internal teams and external partners. - Supports financial assistance processes to help patients access therapy and reduce out-of-pocket costs. - Conducts claims reviews to identify trends, discrepancies, and opportunities for intervention. - Leads preparation and delivery of client business reviews to communicate performance and strategic alignment. - Delivers reporting and analytics to support client transparency, performance tracking, and decision-making. - Supports execution of value-based initiatives that align with client goals and improve patient outcomes. - Identifies strategic opportunities to expand client engagement and enhance service delivery. - Maintains accurate documentation of client interactions, issues, and resolutions in CRM systems. - Coordinates cross-functional efforts to ensure timely and accurate fulfillment of client requests. - Other duties as assigned. Qualifications - Bachelor’s degree or equivalent work experience. - 3 years of experience in client services, account management, pharmacy, or healthcare operations. - Participate in, adhere to, and support compliance program objectives. - The ability to consistently interact cooperatively and respectfully with other employees. Benefits - Top of the industry benefits for Health, Dental, and Vision insurance. - 20 days paid time off. - 4 weeks paid parental leave. - 9 paid holidays. - 401K company match of up to 5% - No vesting requirement. - Adoption Assistance Program. - Flexible Spending Account. - Educational Assistance Plan and Professional Membership assistance. - Referral Bonus Program – up to $750!

Role Description AO Globe Life is actively hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or individuals seeking a people-focused career with strong professional growth potential. We provide hands-on training, pre-qualified client appointments, and structured mentorship designed to help you succeed while working remotely from anywhere in the United States. - Conduct scheduled virtual consultations with clients via Zoom - Guide individuals and families through personalized coverage options and the enrollment process - Maintain accurate and organized digital records of client interactions - Deliver excellent service and timely follow-up to support client satisfaction - Participate in regular team training, development programs, and mentorship sessions - Build long-term client relationships that support both their needs and your professional growth Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently in a remote environment - Confident using video communication platforms and digital tools - Passion for helping others and contributing to purpose-driven work - Customer service, sales, or client support experience is helpful but not required - Authorized to work in the United States - Reliable internet connection and a Windows-based laptop or PC with a webcam Benefits - 100% remote work with flexible scheduling - Commission-based compensation with weekly payouts - Warm, pre-qualified client appointments provided—no cold calling required - Vested renewals providing long-term income potential - Full training and licensing support - Equity opportunity for qualifying team members - Monthly and quarterly performance bonuses - Career advancement opportunities, including leadership pathways - A collaborative and supportive team culture focused on growth and performance Company Description AO Globe Life serves working-class families across the United States, partnering with unions, credit unions, and veteran organizations to provide essential financial protection programs. With more than 70 years of service and a growing remote workforce, the organization is committed to empowering professionals to build meaningful, flexible careers while making a positive impact.

Description and Requirements - Bachelor's degree in Computer Science or related discipline or equivalent work experience required. - 6+ years of experience in all phases of enterprise installation and maintenance of hardware and software systems, network and operating systems and storage management - Good understanding of storage area networks as part of the overall network of computing resources for the enterprise - Excellent knowledge of operating systems and subsystems, systems software, enterprise design and software and storage management - Excellent knowledge of network hardware and software, infrastructure and design, topologies and protocols. - Strong analytical and documentation skills. - Excellent teamwork and communication skills, both verbal and in writing. - Ability to foster strong partnerships with business customers, peer groups and vendors. - Strong customer service focus. - Excellent problem solving skills - Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality. - Excellent writing and documentation skills. - Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences. - Ability to play a vital role in high visibility assignments. - Shares ideas and knowledge. - Strong Powershell and VBscripting skills. - Entensive experience in hardware for Windows 2008/20012/2016/2022 administration support and VMware ESX management is a must. About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid

Role Description If you’re looking for a remote career that offers real income potential, meaningful work, and long-term growth, this opportunity delivers exactly that. AO Globe Life is expanding nationwide and seeking motivated professionals to help families access essential coverage programs from the comfort of home. This is a performance-driven role supported by mentorship and structured training, designed for individuals who want more than just a job—they want impact, advancement, and long-term income potential. What You’ll Do: - Conduct scheduled virtual consultations with clients via Zoom - Educate families on available coverage options and guide them through enrollment - Maintain organized digital records and follow-up communication with clients - Deliver exceptional service while building long-term client relationships - Participate in ongoing mentorship, professional development, and team collaboration There is no cold calling or door-to-door outreach. Clients request information and schedule consultations directly with you. Qualifications - Strong communicators with a service-focused mindset - Self-motivated professionals comfortable working independently - Individuals confident using virtual platforms and digital tools - Candidates with experience in customer service, consulting, sales, or client relations (preferred but not required) - Growth-oriented individuals who value coaching, development, and accountability Requirements - Authorized to work in the United States - Windows-based laptop or PC with webcam access - Reliable high-speed internet connection - Professional presence during virtual consultations Benefits - Fully remote work environment — operate from anywhere in the United States - Flexible scheduling that offers autonomy while maintaining accountability - Pre-qualified client consultations provided - Vested renewal commissions that build long-term income potential - Weekly pay with structured bonus opportunities - Clear advancement pathways for high-performing professionals - Hands-on mentorship and leadership development - A collaborative culture built on growth, performance, and support Company Description For more than 70 years, AO Globe Life has partnered with working-class families across the United States to provide supplemental coverage that protects financial futures. The organization proudly serves union members, veterans, credit union members, and associations nationwide. With a remote-first structure and a commitment to professional development, AO Globe Life offers driven individuals the opportunity to build stable, meaningful careers while making a positive impact on the families they serve.