Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. How You Will Make an Impact Field Service Engineers play a key role in delivering field service support and managing customer relationships, handling installation, repairs, preventative maintenance, and instrument qualification. They provide hands-on technical support and work closely with customers to ensure equipment performance, efficiency, and a positive customer experience. Location This is a remote role based in Maryland/DC region and will require up to 75% travel within the designated territory. Please note that relocation assistance is not provided. Key Responsibilities - Carry out installation, preventative maintenance, repair support, and training of Chromatography and Mass Spectrometry product in a professional, reliable, and customer-orientated manner - Responsibility for meeting customer SLA and internal KPI objectives - Ensuring customer satisfaction in all aspects of services provided - Share experience and standard approach of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness - Assist the Commercial Team with technical information, training, and demonstrations - Accurately document field service activities, including installation report and service work report, and submit timely through the required system Keys to Success Education Bachelor’s degree in analytical chemistry, engineering, physics, or equivalent and 2+ years of hands-on technical experience installing, troubleshooting and repairing LC/MS instruments or Advanced degree with relevant experience Experience, Knowledge, Skills, Abilities - Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level - Ability to read and interpret technical documentation and schematics - Experience with ultra-high vacuum systems and high voltage equipment preferred - Experience documenting service activities and preparing detailed reports - Ability to effectively train and support customers with equipment operation - Adherence to safety protocols and quality standards - Demonstrated success in meeting customer satisfaction goals - Excellent customer service and communication skills, both written and verbal - Strong organizational and time management capabilities - Strong problem-solving abilities and capacity to work independently - Proficiency with Microsoft Office suite and service management software - Physical ability to lift up to 50 lbs. and work in various laboratory environments Other - Must be legally authorized to work in the United States without sponsorship now or in the future - Must be able to pass a comprehensive background check and drug screen Compensation and Benefits The hourly pay range estimated for this position based in Maryland is $31.73–$42.31. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

As a Traveling Field Service Programmer – HVAC Controls & Commissioning here at Honeywell, you will be accountable for providing technical assistance and service to our customers in the HVAC industry. You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of HVAC control systems. Your expertise and dedication to customer satisfaction will contribute to the efficiency, comfort, and safety of our customers' buildings (commercial sites). In this role, you will have the opportunity to make a significant impact by delivering exceptional service and assistance to our customers in the HVAC controls industry. You will coach and mentor both Associate level and Install Technical Specialists in various disciplines of system installation. You will coordinate on-site with contractors and work towards continuous improvement of commissioning practices, specifically reducing commissioning hours per device and/or hours per system using Honeywell Operation Systems techniques. You will demonstrate expert knowledge of Honeywell systems and Industry Best Practices. You will report directly to our Field Service Supervisor. Candidate must be based in Dallas/Fort Worth area and will travel up to 70% to the customer sites primarily in Dallas TX, and the surrounding TX and OK region. In addition, you may support customers in other regions of the US depending on demand. During the first 90-180 days, you may travel to other areas for training and assistance. You will receive a vehicle and a travel and expense card for business use. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

As a Traveling Field Service Programmer – HVAC Controls & Commissioning here at Honeywell, you will be accountable for providing technical assistance and service to our customers in the HVAC industry. You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of HVAC control systems. Your expertise and dedication to customer satisfaction will contribute to the efficiency, comfort, and safety of our customers' buildings (commercial sites). In this role, you will have the opportunity to make a significant impact by delivering exceptional service and assistance to our customers in the HVAC controls industry. You will coach and mentor both Associate level and Install Technical Specialists in various disciplines of system installation. You will coordinate on-site with contractors and work towards continuous improvement of commissioning practices, specifically reducing commissioning hours per device and/or hours per system using Honeywell Operation Systems techniques. You will demonstrate expert knowledge of Honeywell systems and Industry Best Practices. You will report directly to our Field Service Supervisor. Candidate must be based in Oklahoma area and will travel up to 70% to the customer sites primarily in Oklahoma, and the surrounding TX region. In addition, you may support customers in other regions of the US depending on demand. During the first 90-180 days, you may travel to other areas for training and assistance. You will receive a vehicle and a travel and expense card for business use. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

• Perform UAV system modifications, hardware integrations, and troubleshooting • Conduct installations and maintenance of UAVs at various client locations • Work closely with engineers to ensure seamless integration of new systems and technologies • Support the development of training materials and deliver training to clients in both benign and hostile environments • Provide technical support and solutions in both on-site and remote locations