MAIA is the AI platform built for industrial companies - where generic AI tools break down because the data is complex, the stakes are high, and precision actually matters. We focus on the hard problems: integrating with real engineering workflows, understanding complex technical documents, and turning implicit organizational knowledge into something the whole company can build on. Our goal is to become the leading AI knowledge management platform for industrial companies in Europe - built for the companies that shape the physical world. Our team consists of structured organizational talents, creative minds, and technology-enthusiastic engineers, all with several years of experience in B2B SaaS and AI. We are looking for an experienced professional to join our team as our first dedicated Senior DevOps / Platform Engineer (f/m/x) - someone who will own this area end-to-end and build the foundation for everything that follows. Tasks This is a senior individual contributor role with full ownership. Your mission is to make MAIA's platform reliable, secure, auditable, and developer-friendly, at a stage where every decision you make has lasting impact. - You take full ownership of our infrastructure - Hetzner first, AWS, GCP, and Azure for selected services - You own our CI/CD pipelines (GitHub Actions) and deployment workflows, continuously improving rollout strategies, versioning, and rollback procedures. - You build, improve and maintain our observability stack (Grafana, Loki, Sentry, Posthog) - metrics, logs, traces, and alerting that surfaces problems before customers do. - You implement and improve our security fundamentals: IAM, secrets management, TLS, vulnerability scanning, and patch management. - You implement the technical controls required for our ISO 27001 certification and ensure evidence is continuously and auditably produced. Requirements Technical requirements - Strong experience running production systems in a SaaS environment. - Solid understanding of Linux systems and networking fundamentals, containers and reverse proxies and API gateways (e.g., Traefik, Kong). - Strong security fundamentals: IAM and least privilege, secrets management, vulnerability scanning, and patching. - Proven experience with Infrastructure as Code (Terraform or equivalent), CI/CD pipelines (GitHub Actions or similar), and observability tooling (Grafana/Loki or similar). - PostgreSQL operations basics: availability, backup and restore, performance awareness. - Fluent in English. German is a plus. Ways of working - Strong ownership mentality - you take responsibility end-to-end, without needing to be managed. - People enjoy working with you - not just because of what you know, but because of how you interact with them - Pragmatic builder - you improve systems without adding unnecessary complexity, and you can defend why a simpler approach was the right call. - AI is part of how you work - not just as a tool you use, but something you actively explore. You experiment with models, prompts, and workflows, and you have opinions about what actually works. - You prioritize based on risk and business impact, not technical interest alone. - Comfortable working in a fast-moving startup environment with ambiguity and shifting priorities. - You communicate clearly with both technical and non-technical stakeholders. Nice to have - Experience with ISO 27001 implementation, especially technical controls. - Experience with NixOS. - Experience with self-hosted Supabase and Postgres-based platforms. - Experience with SRE practices: SLOs, error budgets, and incident review culture. - Familiarity with multi-cloud usage patterns (Hetzner, AWS, Azure, GCP). Benefits What we offer you: - The opportunity to build and own an entire platform engineering discipline from the ground up at a well-funded, fast-growing startup. - Short decision-making paths, real ownership, and a team that trusts you to lead your area. - Direct impact on product reliability, security posture, and company growth. - Flexible working hours and fully remote. - Access to a WellPass fitness membership for your physical and mental wellbeing. - Competitive salary of 70,000 - 80,000 EUR and VSOP (Virtual Stock Option Plan) participation opportunities. We are a remote-first company and have been since day one. Most of our team is based in Leipzig, but remote team members are a natural part of how we work - not an exception. We do bring the full team together in Leipzig, or somewhere else, a few times a year for team events and planning sessions, with all travel and accommodation costs covered. If you are somewhere in Germany you are in scope. Hiring timeline: We are aiming to have this role filled by May 2026. The process consists of three stages: an intro call (30min), a technical interview (90min) and a final conversation with leadership. We move quickly and will keep you informed at every step. If this role sounds like the right next step for you, we would love to hear from you.

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and enabling our clients to Do Great Things. As a trusted technology adviser and managed services provider, we help clients navigate continuous change and embrace innovation. We deliver world-class transformational services across hybrid cloud, infrastructure, mainframe, data, IdAM, and cloud-native solutions, simplifying complex business challenges and creating new pathways to success. Headquartered in the USA and backed by private equity, Ensono has a strong track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise. About the role: We’re looking for Site Reliability Engineering (SRE) to join our growing team. We support a variety of data solutions that we’ve developed, and we are seeking individuals with data expertise to enhance our SRE team. This role offers excellent career progression, as our division is in a state of growth—expanding both in-team size and client base. There are numerous opportunities to advance your career with us. Key responsibilities: • Act as a technical escalation point for unresolved data platform issues in the SRE Pod/s; • Monitor, maintain, and troubleshoot databases/data warehouses and related infrastructure; • Collaborate with the data engineering team to ensure efficient data flow and transformation; • Develop and maintain accurate technical documentation in the form of operational runbooks; • Perform standard pre-approved changes within the scope of our client’s Change Management Process (i.e. new users, etc.); • Use Ensono’s helpdesk and work tracking systems to maintain logs of all support requests and incidents, and improve these processes, both technically and through stakeholder management. • Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) aligned to both Ensono’s and our Clients compliance objectives; • Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their service What you will being to Ensono: • IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab) • Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch) • Demonstrable experience in multiple core technology (Dotnet, Java, AI/Data Engineering, Golang) • Troubleshooting issues and identifying systemic failings indicated by incidents/failures Implementing fixes and features • Proposing solutions for reducing toil • Implementing and refining automation for incident and service request resolution • Providing leadership in the Incident resolution process, including creating and maintaining documentation, and leading Post-mortem analysis and mitigation planning. • Designing and Reinforcing Service Requests and Change Management (both technically and through stakeholder management) processes, and improving existing processes. • Develop and enhance the process for, and Proactively mitigate risks through Security management (Vulnerabilities in Code, Infrastructure, Dependencies) • Lead discussion for multiple clients in client-facing meetings around the SRE process, identifying areas for increasing SRE footprint and identifying opportunities for small works and consultancy. • Engaging with: Suppliers and 3rd parties for support, requests and opportunities • Cross-sale and cross-pollination opportunities within the Ensono organisation • Cloud provider (AWS, Azure, GCP) ‘DevOps Engineer’-level certification and CKAD certification highly beneficial, or required during probationary period. What we can offer you: We are a people-first business, which means people are at the heart of everything we do here. We offer our associates a safe environment where learning, knowledge sharing, and open communication is encouraged. Whether at one of the internal events, such as socials, competency meet-ups, hackathons or as part of one or more of our global Community Groups, such as Beautiful Brains (for the neurodiverse and curious), HERO (helping to education regarding orientation), E-Vets (Ensono veteran community) and many more we have strived to build a business where everyone feels welcomed, included, and valued Our Benefits include: • Competitive base with uncapped commission • The ability to work from a range of flexible locations • Prestigious sales and broader team recognition with Annual Presidents Club • Starting with 27 days annual leave (plus bank holidays) – accruing to 30 • 1/2 day leave on your birthday • Sabbatical options at 5 & 10 years' service • 5 days study leave • Generous company pension • Private healthcare for you and your family • Payroll giving • Enhanced paternity and maternity leave • Equity appreciation program incentive plan • Life and income protection • Additional perks such as discounted gym memberships, cycle scheme, EAP and more! If this all sounds great, we’d love to hear from you!

• Implement and manage CI/CD pipelines for continuous integration and deployment. • Monitor system performance and troubleshoot issues as they arise. • Collaborate with development and IT teams to streamline workflows. • Manage cloud infrastructure and ensure high availability and scalability. • Automate system processes and infrastructure deployment using tools like Docker, Kubernetes, or Terraform.

• Develop and optimize CI/CD pipelines using GitHub Actions for secure, automated deployments • Implement, maintain, and monitor containerized applications (Docker, Kubernetes, ECS, or EKS) • Collaborate closely with engineering and security teams to ensure compliance with frameworks such as SOC 2, HIPAA, and NIST 800-53 • Automate cloud resource provisioning, scaling, and governance with reusable modules and policy-as-code • Manage and monitor infrastructure for performance, reliability, and cost optimization • Contribute to and enforce secure DevOps best practices (least privilege, secrets management, audit logging, vulnerability scanning) • Support platform integration for AI/ML workloads, container orchestration, and environment isolation • Other duties as assigned