• Responsible for ABAP development based on the functional specs • Troubleshoot technical issues encountered by the client and provide solutions in a timely manner • Create technical documentation • Engage professionally with clients when required

• Provide premium DB2 Systems Programmer support and services to Ensono mainframe clients as they relate to Mainframe DB2 systems. • Perform mainframe database software upgrades coupled with administration and tuning to support our customers’ DB2 environment. • Work with vendor personnel to achieve timely solutions of database problems. • Be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests. • Perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance. • Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to DB2. • Provide primary support for reported problems related to DB2 tables spaces. • Provide support on 24 x 7 x 365 basis across multiple time zones. • Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products. • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. • In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans. • Adhere to a schedule that efficiently manages resources and allows timely implementations. • Follow ITSM change control procedures.

• Support Disaster Recovery within Mainframe environment • Understand both Tape and DASD Subsystems • Perform Data Recovery for Tape and DASD • Maintain DR Plan and DR Technical Scripts (TRP’s) • Effectively collaborate with cross-functional technical teams, DRaaS Coordinators, clients, and vendors, while regularly updating managers on Drill status.

• The Senior Mainframe Systems Programmer provides support for ongoing projects that require the installation, testing, and implementation of new z/OS operating systems and other 'system' software. • Maintenance and debugging of systems software. • Coordination with other technical teams (CICS, Database, Network, Hardware/Storage, etc) in accomplishing assigned tasks. • Research and evaluation of new software and hardware products. • Assisting team members and other areas with technical questions and problem resolution. • Monitoring and tuning of systems software. • Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, and other z/OS supporting systems software. • Position reports to Manager, Mainframe Systems Programming.