• Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits. • Champion a culture of knowledge sharing by helping CCaaS-focused architects understand the broader Google ecosystem, while learning best practices in CX innovation from them. • Architect and deploy custom applications and AI agents using Google Cloud native services, including Cloud Run, Cloud Armor, and Compute Engine. • Serve as the Subject Matter Expert (SME) for quoting and pricing Google Cloud consumption, ensuring accuracy in complex cost modeling for clients. • Collaborate with the Director of Solution Architecture to design and structure Managed Services offerings, helping us sell ongoing support layers alongside professional services. • Drive the integration of advanced capabilities, such as generative AI and predictive analytics, into TTEC Digital's solution portfolio. • Evolve and maintain a set of demo and POC environments to support rapid, robust, and bespoke demonstrations for clients, including enabling teams on how to deliver them. • Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions. • Carry a Solution Architect workload that balances deep cloud infrastructure work with Contact Center solutioning, growing your proficiency in the Customer Engagement Suite over time. • Proficiency in deploying custom apps and AI agents using Cloud Run, Cloud Armor, and Compute Engine is essential. • Deep understanding of Google Cloud pricing calculators, consumption models, and how to quote complex cloud architectures effectively. • Experience building or scoping Managed Services offers, with an understanding of how to structure support agreements that drive recurring value.

• responsible for the technical elements of the sales process through the discovery of customer requirements and the positioning of our products to meet those needs • use your experience and knowledge to clearly articulate our value to the customer through presentations, demonstrations, and the successful completion of proof-of-concept evaluations. • Deliver solution presentations, demonstrations and recommendations to prospects and customers. • Develop technical relationships with existing customers through Quarterly Technical Reviews. • Assist in response to Request for Proposals/Information. • Represent BeyondTrust at Trade Shows, Seminars, and other Company Events. • Use common Sales & Marketing applications such as Salesforce, Confluence, Skytap, etc. • Support technical evaluations of our products, including the development of Proof-of-Concept Success Plans. • Provide support for BeyondTrust Partners. • Continue to develop both BeyondTrust product and industry knowledge.

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role As an Attentive Solutions Architect (SA) within our Professional Services organization, you will be responsible for driving meaningful business outcomes for both our customers and for Attentive through custom technical solutioning. Design comprehensive marketing solutions, mapping out the architecture of the solution, including integration with other data orchestration systems (such as CRM, analytics tools, and third-party services), data flow, and user interactions. Package the requirements and solution into a SOW that clearly describes the problem, solution, timeline, and cost to the customer. We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. SAs communicate well with any audience from developers to executives, manage customer expectations and ensure Attentive receives everything it needs from customers in order to execute. What You’ll Accomplish - Identify solutions for the customer to ensure their success within the Attentive ecosystem, accounting for their tech stack and level of exposure across Attentive offerings - Advise and assist with integrations with other martech systems and data management platforms, ensuring they are receiving maximum value from their entire tech stack, including Attentive - Translate customer requests into business and functional requirements, captured in Statements of Work (SOWs) - Propose product enhancements and features to meet customer needs, and work with Product team to advocate for new feature development - Provide general technical expertise about the entire digital marketing ecosystem - Deliver technical presentations to customers - Serve as the primary technical point of contact for your customers, building strong relationships and participating in the strategic planning of technology roadmaps, ensuring alignment between business goals and tech stack - Design and implement data pipelines and understand analytics platforms for reporting and data visualization Your Expertise - Experience: 2+ years of experience in a technical service environment. Ad tech experience not required but preferred - Communication: strong customer relationship management and ability to explain technical capabilities to CEOs and CTOs as well as marketing practitioners. Must be able to clearly communicate both verbally and in writing, often explaining complex technical details in a way that is accessible to non-technical stakeholders - Creative problem-solving: affinity for problem solving and crafting creative, reusable solutions. Insightful, innovative and adapts well to a dynamic and fast-paced environment - Programming and Scripting: knowledge of programming languages such as Python, Java, or JavaScript, for use in automation, integration, and sometimes in customizing solutions - APIs and Web Services: understanding of REST APIs for use in integration CRMs, data warehouses, and other marketing tools - Web Design: knowledge of and experience with ad serving and trouble-shooting JavaScript tags, as well as experience with 3rd party data providers both from targeting and analytics standpoint - Project Management: strong decision-making and critical thinking skills; exceptional organization and prioritization skills - Preferred: Background in data architecture and management; familiarity with data warehousing, ETL processes, and real-time data processing - Preferred: familiarity with HTML and Liquid scripting You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: - The US base salary range for this full-time position is $100,000 - $120,000 annually + equity + benefits - Our salary ranges are determined by role, level and location By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Title: Senior Solutions Engineer Location: Los Angeles, California, United States Job Description: Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Senior Solutions Engineer Location: Los Angeles, US. Hybrid - 4 days per week in the office Department: Customer Solutions and Services Reports to: Manager, Solutions Design (based in LA) Dotted Line Report: Director, Technical Services ABOUT THE ROLE This is a hybrid role between two teams, Solution Design and Technical Services. The key responsibilities include end-to-end accountability of the design and delivery of Disguise projects. This includes involvement with clients in the early stages of exploration, to understand their vision and design Disguise solutions accordingly, all the way through to collaborating with the Technical Services team to either lead or contribute to the on-site delivery of the project. This role will work across various platforms, including LED volumes, mixed reality technologies, projection mapping, real-time rendering, and the location based experiences such as stadiums, venues and themed attractions. The Senior Solutions Engineer will use their technical acumen to realize our clients' creative goals and ensure a successful project from start-to-finish, in all instances. Collaboration across teams, including Sales, Project Management, Customer Success and the broader Solutions Design and Technical Services teams will be critical to this roles’ success. The ideal candidate therefore has a proven track record of managing stakeholders across diverse teams, subject matter experience, geographical regions and time zones. What you will do: - Solutions Design: - Collaborate with Sales Managers to understand the vision from a customer and ideate on ideal solutions that Disguise can provide. - Support and/or lead product demos as required (virtually or in person) - Lead the technical design phase by creating detailed system schematics, signal flows, and infrastructure plans for complex AV installations. - Utilize Vectorworks and other tools to produce precise technical drawings and documentation for internal teams and external vendors. - Architect innovative solutions that integrate Disguise hardware and software with common 3rd party technologies. - Collaborate with the Sales and Project Management teams to provide technical insights and resolve potential bottlenecks during the pre-production stage. - Onsite Integration & Technical Services: - Using the design they or other members of the Solution Design team have made, effectively manage the deployment of on-site services. - Travel to client sites (domestic and international) to verify that onsite physical integration aligns perfectly with the original engineering designs. - Support systems hand-over training as required - Ensure proper documentation related to the project, including a Theory of Operations, is produced - Ensure proper project handoff to other Disguise teams such as Customer Success and Support, to ensure a smooth transition to day-to-day account management. REQUIRED SKILLS & EXPERIENCE - Disguise Expertise: High proficiency in Disguise programming and a deep understanding of the Disguise software/hardware ecosystem. - AV Engineering: Proven industry experience designing and engineering complex AV systems - such as Broadcast, XR, Location Based Experiences (stadiums,venues, themed attractions, etc…) , Corporate or Live Events. - Design Software: Professional-level knowledge of Vectorworks. - Technical Background: 5+ years of experience designing/installing, and setting up complex technical systems, including hardware, software, and networking. - Technical Project Management: Experience managing multiple concurrent client projects, ensuring they are delivered on time and to high quality. - Communication: Excellent attention to detail in technical documentation and the ability to collaborate across global teams and time zones. Nice to have: - Demo/sales experience: Work directly with clients to understand their pain points, design a system and communicate back to the client how this meets their needs. - Training experience: helping clients make the most of their new solutions from day 1 of go live - Basic understanding of Unreal Engine, Touch Designer and Notch. BEHAVIORS & TRAVEL - Flexibility: Willingness to travel both domestically and internationally (roughly once every other month) for 1-2 weeks per project/trade show. - Adaptability: A passion for learning new technologies; we will provide additional training in specialized areas like virtual production and immersive experiences as needed. - Ideally working 4+ days per week out of the Los Angeles Disguise office - Anybody joining Disguise should embody the following attributes: - Driven, proactive and passionate about project design and delivery - Accountable and dependable, team player that takes accountability and asks for help when needed - Dynamic and quick to respond to changes, works well under pressure and with other teams - No Ego: Win for the team and for our customers This is the the basic salary range for U.S. based candidates Compensation for candidates based outside the U.S. will be determined in line with local market benchmarks and internal equity Basic Salary Range $115,000 - $125,000 USD About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values - Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. - Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. - Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. - Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. - Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits - We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: - Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory - Hybrid working between home and our offices (dependent on role and location) - Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes - Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries - Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning - Training, coaching & mentoring