• Review closed/won opportunities in Salesforce for completeness, accuracy and policy compliance prior to final booking. • Validate key order fields (contract terms, PO numbers, start/end dates, billing details, SKUs, seat counts, pricing) across Salesforce and NetSuite; ensure correct mapping to billing/ERP. • Identify, document and escalate order issues or missing information; follow up with Deal Desk, Sales, Legal or other stakeholders until resolved. • Monitor sync health between Salesforce, product systems and NetSuite; troubleshoot and help resolve common order flow errors and blocked SOs. • Execute order setup and maintenance tasks (amendments, renewals, cancellations, SOWs) and maintain accurate order records and audit trails. • Validate outputs from rule-based or AI-assisted reconciliation/validation tools produced by the senior analyst: confirm accuracy, flag false positives/negatives, and provide concrete examples for tuning. • Participate in UAT and release testing for new products, SKUs, pricing models and system/automation changes; run end-to-end tests (sales → order → billing → revenue → AR). • Maintain test cases, validation checklists, runbooks and SOPs on production readiness for order-related changes. • Own daily triage of exception queues, blocked orders and amendment backlogs; drive SLAs for order resolution and document root causes. • Generate and maintain operational reports (bookings QA tracker, exception logs, order quality dashboards) and provide weekly metrics to the manager. • Collaborate with Revenue Accounting and Billing during month- and quarter-end close to ensure completeness of bookings and to support audit inquiries. • Support the structured knowledge transfer from the Philippines BPO and help onboard India teammates; document processes and training artifacts to ensure operational readiness.

• Conduct the analysis activity at customer locations in the UK to have face to face discussions and hold group workshops • Prepare for the analysis activity through reviewing the domain, evaluating stakeholders, determining the output required and how best to achieve success • Review the analysis and produce business level requirements with supporting documentation, which both the customer and technical teams understand • Present content internally and externally as required at BRR, SRR, PDR or CDR • Timely delivery of supporting content and approved User Stories • During implementation you will remove impediments through collaboration with the client and manage issues and answer questions, verify build, and assist with demonstrations • Be accountable for the project scope in line with budget and customer expectations • Provide timely updates to stakeholders, escalating issues when necessary • Conduct customer demonstrations and feedback sessions • Identify and manage risks to aid the success of the project • Document progress against outstanding milestones, status, resource requirements, issues, risks and dependencies, in accordance with the policies and procedures of the technical department • Act as customer proxy during User Acceptance Testing

Business Analyst Location: Kansas city, Missouri Job Description: Contractor place Kansas city, Missouri calendar_today 25 Mar 2026 Akkodis is seeking a Business Analyst for a Contract with a client in Kansas City, MO(Hybrid). The candidate must demonstrate strong ISO General Liability expertise, including the ability to interpret ISO manuals and translate them into precise rating and configuration logic. Rate Range: $41/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Business Analyst job responsibilities include: - Interprets ISO General Liability circulars and translates updates into clear, actionable system configuration requirements. - Configures rating system components such as loss costs, classification codes, ILFs, deductibles, and state‑specific deviations to maintain accuracy. - Validates rating algorithms through detailed unit, regression, and parallel testing to ensure correct premium calculations. - Aligns policy forms and rule logic so that endorsements trigger correctly based on classification, limits, and state guidelines. - Conducts premium validation testing, identifies discrepancies, and documents rating logic and workflow structures for audit readiness. - Collaborates with product, IT, actuarial, compliance, and underwriting teams to clarify ISO rules and resolve rating issues efficiently. Required Qualifications: - Holds a bachelor’s degree in a relevant field such as Business, Insurance, or a related discipline. - 5+ years of experience aligned with ISO GL rating, configuration, and testing responsibilities. - Meets client expectations by demonstrating strong ISO CGL manual knowledge, including classification codes, ILFs, deductibles, and experience rating logic. - Demonstrates the ability to interpret ISO manuals, translate them into system logic, and collaborate across technical and product teams as required by the client. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Deep.Kumar@akkodisgroup.com. Pay Details: $41.00 to $56.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: - The California Fair Chance Act - Los Angeles City Fair Chance Ordinance - Los Angeles County Fair Chance Ordinance for Employers - San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Interpret client requirements and translate them into actionable reporting deliverables, including dashboards, report templates, and data queries. • Manage timelines and deliverables, ensuring high-quality reports are delivered on schedule with consistent formatting and visual standards. • Produce clear, accurate, and insightful analyses based on KPIs, performing thorough proofreading and data validation. • Respond to client queries and feedback regarding reports, and contribute to internal training initiatives to improve team knowledge and efficiency. • Conduct quantitative and qualitative analyses of media data to generate insights on brand perception, media performance, and industry trends. • Utilize software tools, Excel, and PowerPoint to extract, manipulate, and present data, collaborating with internal teams and clients to drive value-added initiatives. • Deliver reporting in Finnish and/or Swedish as required by client needs.