To Apply Now - email your resume to job-knemkq7d-1e4ngrk82rw3kdm@sagedata.io Who: A fast-moving company supporting busy hiring managers and department leads. What: We’re hiring flexible virtual assistants to support a range of business functions including admin, finance, HR, and operations. When: Hiring immediately to meet growing demand. Where: Fully remote with U.S.-based time zone coverage preferred. Why: Our teams are overwhelmed with back-office responsibilities and need dependable support across multiple departments. Office Environment: 100% remote, fast-paced, with autonomy and clear task-based expectations. Salary: depending on skillset and experience. Position Overview: We’re seeking adaptable and skilled Virtual Assistants to provide behind-the-scenes support across various departments. Depending on your background and strengths, you'll be matched to projects in HR, accounting, recruiting, operations, or admin. This is a great opportunity for someone who enjoys variety, autonomy, and making a measurable impact. Key Responsibilities: Tasks may vary depending on business needs and your area of expertise: - Administrative Support: Email and calendar management, travel coordination, meeting prep - Finance & Accounting: Light bookkeeping, invoicing, AP/AR support, expense reports - HR & Recruiting: Scheduling interviews, onboarding assistance, applicant tracking - Medical Support: Insurance verification, medical billing support (if experienced) - Operations: Document management, SOP creation, vendor coordination, data entry Qualifications: - 2+ years of professional administrative, operations, or support experience - Background in one or more of the following: accounting, HR, recruiting, billing, executive assistance - Excellent communication and organizational skills - High level of discretion and professionalism - Tech-savvy: Comfortable with tools like G Suite, QuickBooks, Slack, Zoom, and applicant tracking systems - Ability to learn quickly, manage deadlines, and work independently If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

• Email inbox management • Ability to manage an online calendar • Ability to edit and format documents • Set up simple email campaigns • Manage reimbursement requests • Pay bills • Proficient in Word, Excel, and Powerpoint • Simple CRM management skills • Book travel (airfare, rental car, hotel) - International travel booking experience is a plus • Push tasks to the finish line • Comfortable working with ministry leaders & pastors • Your favorite line is "how can I help?" :)

Referral Coordination Team Lead Remote (Full Time) Compensation: $70,000-80,000 annual About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Referral Coordination Team Lead will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners. As part of a fast-growing team, you will be responsible for overseeing referral intake, processing, tracking, and referral-based outreach. This role ensures all incoming referrals are managed accurately, efficiently, and in alignment with program and health plan requirements. The Referral Coordination Team Lead works closely with Community Partnerships Managers to support external referral relationships and ensure a seamless referral experience for partners. This position reports to the Director of Patient Support. The Referral Coordination Team Lead will contribute in the following ways: Referral Intake & Processing Oversight - Oversee receipt, tracking, and processing of all incoming referrals - Manage and coach Referral Specialists - Ensure referrals are entered into tracking systems accurately and timely - Monitor referral turnaround times and adherence to SLAs - Ensure proper documentation and compliance with program requirements Referral-Based Outreach - Oversee outreach efforts tied specifically to referrals - Monitor outreach attempts and engagement documentation - Identify referral conversion trends and opportunities for improvement Partnership Support - Collaborate closely with Community Partnerships Managers to support referral partners - Troubleshoot referral submission issues - Develop referral process guidance for partners - Monitor referral quality and completeness from external partners Data & Reporting - Track referral volume, processing timelines, outreach timeliness, and conversion rates - Prepare reporting for leadership and partnership review - Identify bottlenecks or systemic issues in the referral pipeline Process Improvement & SOP Development - Develop and maintain referral intake and processing SOPs - Standardize referral workflows across programs and health plans - Implement process improvements to improve efficiency and scalability Team Leadership - Supervise referral intake and referral outreach staff - Provide coaching, training, and QA oversight - Support hiring and onboarding as referral volume grows Qualifications - 3-5+ years in healthcare operations, referral management, care coordination, or managed care - 1–2+ years of management experience - Experience working with Medi-Cal, ECM, CalAIM, or community-based programs strongly preferred - Strong process design and data analysis skills - Experience working with external partners and stakeholders - Experience with Google Workplace and/or Microsoft Office, specifically Google Sheets or Excel What you can expect from Zócalo Health - Competitive salary: $XX - $XX (depending on experience) - Equity compensation package - Comprehensive benefits including medical, dental, and vision - 401k - Flexible PTO policy - take the time you need to recharge - $1,000 home office stipend - We provide the equipment needed for this role. - Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

• Execute high-volume administrative tasks with accuracy and within defined SLAs • Maintain and update internal trackers, databases, and operational reports • Support workflow coordination and case/task follow-through across teams • Ensure documentation completeness, quality, and compliance with process standards • Manage email correspondence, scheduling, and follow-ups with internal and external stakeholders • Assist in process improvement initiatives and operational optimization efforts • Provide cross-functional support during peak periods or changing business needs • Adhere to data security, confidentiality, and compliance requirements