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The next generation of risk adjustment and quality of care
Technical Implementation Manager
Location
United States
Posted
69 days ago
Salary
$80K - $90K / year
Seniority
Senior
Job Description
Technical Implementation Manager
Vatica Health
• Lead enterprise customer implementations from onboarding through go-live • Develop and manage end-to-end implementation plans, including timelines, milestones, dependencies, and risk mitigation • Serve as the primary point of contact during onboarding and implementation, building trusted relationships with enterprise customers • Coordinate cross-functional teams to ensure smooth, timely go-lives and reduced time-to-first-value • Guide customers through data Kick-off/onboarding, data requirements, validation, and integration • Act as the technical liaison between customer-facing teams and offshore product development and implementation/technical support teams • Maintain and improve implementation knowledge base articles, SOPs, and educational resources
Job Requirements
- Bachelor’s degree (BA/BS) in a relevant discipline
- 5+ years of experience in healthcare administration, healthcare technology, or healthcare SaaS
- Experience working with Health Plans, Independent Physician Associations (IPAs), Management Service Organizations (MSOs), and/or value-based care programs
- Strong project management skills with the ability to manage multiple implementations concurrently
- Strong analytical and problem-solving skills, particularly related to data validation and integration
- Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences
- Hand-on working experience in data analysis using UNIX and MYSQL
- Willingness to collaborate with international teams as needed and work in extended office hours
Benefits
- Competitive salary based on your experience and skills
- Bonus Potential (based on role and is discretionary)
- 401k plans
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
- Excellent PTO policy
- Great work-life balance environment
- Strong supportive teams
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