• Consult with clients to understand business needs and define AI-powered PoC/MVP requirements. • Create Custom GPT's by working with clients' own data. • Design and develop lightweight AI prototypes and MVPs leveraging custom GPTs and OpenAI APIs. • Implement and fine-tune GPT models for specific industry use cases. • Optimize AI performance through prompt engineering, embeddings, and retrieval-augmented generation (RAG). • Integrate AI into client workflows using APIs, automation tools, and third-party systems. • Provide technical guidance on AI feasibility, limitations, and scalability for future development. • Stay ahead of AI trends to recommend best practices and innovative solutions.

• Conduct engaging demonstrations to showcase Copilot or Gemini capabilities, tailored to different business outcomes and functions. • Partner with teams to identify business challenges and develop Copilot-driven or Gemini-driven solutions that align with business goals. • Provide hands-on coaching and training sessions to help employees integrate Copilot or Gemini into their daily workflows. • Share best practices and use advanced case examples to facilitate Copilot or Gemini adoption. • Assist in troubleshooting and optimizing Copilot or Gemini usage to ensure it meets business needs and drives efficiency. • Collaborate with stakeholders to understand specific business requirements and customize Copilot or Gemini applications accordingly. • Stay up to date with the latest Copilot or Gemini features and updates to continuously enhance training programs and resources.

• Conduct engaging demonstrations to showcase Copilot or Gemini capabilities, tailored to different business outcomes and functions. • Partner with teams to identify business challenges and develop Copilot-driven or Gemini-driven solutions that align with business goals. • Provide hands-on coaching and training sessions to help employees integrate Copilot or Gemini into their daily workflows. • Share best practices and use advanced case examples to facilitate Copilot or Gemini adoption. • Assist in troubleshooting and optimizing Copilot or Gemini usage to ensure it meets business needs and drives efficiency. • Collaborate with stakeholders to understand specific business requirements and customize Copilot or Gemini applications accordingly. • Stay up to date with the latest Copilot or Gemini features and updates to continuously enhance training programs and resources.

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Utilization Review Nurse - Employee Health Plan (EHP) Location Independence Facility Independence West Creek Department Clinical Integration Health Plan Management-Finance Job Code T24041 Shift Days Schedule 8:00am-4:30pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Utilization Review Nurse, you will provide clinical information to insurance companies to obtain authorization for future and elective surgeries, coordinate peer-to-peer reviews between insurance Medical Directors and Cleveland Clinic physicians and manage all pre-determination cases. This position primarily supports utilization review, with a strong focus on outpatient prior authorization requests. By taking this opportunity, you will join a fun, supportive, motivated, and detail-oriented team that is looking for a nurse with these qualities to join the team. A caregiver in this role works remotely from 8:00 a.m. – 4:30 p.m. Position requires residency in northeast Ohio. A caregiver who excels in this role will: - Provide insurance companies with detailed clinical information when required to complete the authorization and pre-certification process. - Communicate and attempt to resolve level of service discrepancies between CCF and insurance companies. - Coordinate level of service justification directly with physician and communicate directly with third party payers to obtain approval. - Complete responses on behalf of physician for denials. - Review medical records and communicate with physicians to obtain authorization. - Coordinate peer to peer reviews with CCF physicians and the insurance company Medical Director. Reviews are completed for CCF physicians at Main Campus and the community hospitals. - Coordinate pre-determinations for specific procedures and maintain confidentiality of all patients' related information. - Adhere to all JCAHO and Medicare compliance regulations. Minimum qualifications for the ideal future caregiver include: - Graduate of an accredited practical/vocational or professional nursing program - Current state licensure as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) - Two or more years of experience in coding or a patient care acute facility, preferably at a tertiary care medical center - Excellent communications skills required to communicate will all levels in a health care environment Preferred qualifications for the ideal future caregiver include: - Utilization Review experience - Epic experience Physical Requirements: - Requires extensive sitting and dexterity to perform work on a PC. - Requires walking for extended periods of time. - Good visual acuity through normal or corrected vision. - Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. - Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. - Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Personal Protective Equipment: - Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.