True Platform logo
True Platform

True Platform

Senior Systems Developer

Systems EngineerSystems EngineerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

69 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Senior Systems Developer

True Platform

• Diagnose and troubleshoot issues to provide advanced technical solutions, guidance and assistance to resolve complex technical issues • Collaborate with other departments and stakeholders for product development, troubleshooting, new implementations and quality assurance • Communicate effectively with internal and external stakeholders to find the best resolutions • Support projects within product development and escalate all critical issues to management • Monitor and analyze IT tickets, resolution times, and internal feedback to ensure quality assurance • Respond to tickets in the queue in a timely manner and escalate if needed • Train and mentor more junior members of the team • Identify key areas of improvement in workflows and propose solutions • Recommend new solutions based on data, and create new support procedures to streamline the team • Document and share solutions, FAQs, and best practices to internal stakeholders and team members • Identify gaps in IT procedures and systems by analyzing data, metrics, and current procedures across the firm

Job Requirements

  • Bachelor's degree or equivalent experience in IT, Business, or a related field
  • 3-5 years of experience in a support, technical, or customer service role
  • Proficient in troubleshooting, ticketing systems, system vendors
  • Strong sense of customer service
  • Project Management
  • Self-starter and growth-based mindset toward self-improvement
  • Experience in giving and receiving constructive feedback
  • Strong attention to detail and analytical skills
  • Ability to be flexible and easily adaptable to changing conditions
  • Strong written and oral communication
  • Ability to work well in high pressure situations to meet deadlines
  • High energy, high ownership, and a strong balance between team working and ability to work independently to drive results

Benefits

  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Related Categories

Related Job Pages

More Systems Engineer Jobs

Northland Controls logo

Automated Access Control Systems (AACS) Support Application Engineer

Northland Controls

Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China, and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley. We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment, and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers. With 250 highly trained professionals, all program management, project management, system design, system programming, testing, and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world-class services to our enterprise customers. We are trusted to get the job done no matter what. Through word-of-mouth, our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years. To achieve this, we are always interested in the very best people who share our core values and beliefs and will “do whatever it takes” to enable our customers to realize their goals. Northland Values Be Honorable Our People Take on Challenges Do Whatever it Takes Have Fun Northland Controls is an equal employment opportunity employer; discrimination is prohibited.

Systems Engineer69 days ago
Full TimeRemoteTeam 201-500

Job DetailsJob Location: Remote - Work from HomeNorthland Controls is seeking a well-qualified Automated Access Control Systems (AACS) Support Application Engineer. We are seeking a highly skilled Automated Access Control Systems (AACS) Support Application Engineer to support, maintain, and enhance enterprise access control systems and integrations. This role focuses on LenelS2 OnGuard and related technologies, ensuring reliable and secure system operations across the organization. You will play a key role in incident response, troubleshooting, change execution, and lab validation while partnering with engineering, infrastructure, and operations teams to support a safe and compliant access control environment. What type of candidate Northland is looking for. We strive to find the right kind of people, who respect the Northland way; they will emphasize taking on challenges, working hard, learning fast, and maintaining embracing accountability, all while having fun! Our culture and team are our strongest assets. We want to employ happy people, who bring a positive and energetic attitude to not only their work and the work environment. What you will love about this job. You will be working for an amazing company in a challenging environment that employs the most exceptional type of people. What You’ll Do Triage and resolve incidents and service requests across access control applications and integrations Own operational tickets end-to-end with clear updates, prioritization, and categorization Follow runbooks to restore service and minimize business disruption Collect logs, configurations, and technical evidence for troubleshooting and root cause analysis Execute approved changes including service restarts, certificate updates, and maintenance tasks Support change execution aligned with enterprise change management practices Troubleshoot integrations including monitoring, identity systems, and reporting tools Coordinate escalations with engineering teams, vendors, and system owners Maintain SOPs, runbooks, troubleshooting guides, and documentation Support and maintain the AACS lab environment for testing and validation Reproduce production issues in lab environments and document findings Assist with testing, validation, and rollout of patches, upgrades, and configuration changes Contribute to operational readiness activities and deployment support Provide Tier 2 and Tier 3 technical support What You Bring 5+ years of experience in the security or access control industry Hands-on experience with enterprise physical access control systems (LenelS2 OnGuard preferred) Strong understanding of IT networking (LAN/WAN, firewalls, internet/intranet) Experience with troubleshooting, diagnostics, and log analysis Familiarity with tools such as Jira, Confluence, or SharePoint Strong communication, organization, and customer service skills Ability to manage multiple priorities effectively Strong documentation and problem-solving capabilities Required Qualifications Bachelor’s degree in Engineering, Technology, or related field (or equivalent experience) Experience supporting enterprise access control systems Experience with change management and operational documentation Valid driver’s license Preferred Qualifications Lenel certification or equivalent platform expertise Experience supporting lab environments for testing and validation Knowledge of certificate management and application maintenance Understanding of integrations (identity systems, monitoring tools, reporting platforms) Familiarity with Windows operating systems and Microsoft Office tools Travel Up to 20% travel for certifications, testing, and system commissioning Work Authorization Must be authorized to work in the United States What Northland Does Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley. We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers. With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. In addition, Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world class services to our enterprise customers. We are trusted to get the job done no matter what. Through word-of-mouth our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years’. To achieve this, we are always interested in the very best people who share our core values and beliefs and will “do whatever it takes” to enable our customers to realize their goals. We will take on difficult challenges regardless of where they may lead us, and we will always take the most honorable route to get there. Northland Values Be Honorable Our People Take on Challenges Do Whatever it Takes Have Fun Northland Controls is an equal employment opportunity employer, discrimination is prohibited. Qualifications

United States
Job Closed
General Dynamics logo

Principal Systems Analyst

General Dynamics

General Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge

Systems Engineer69 days ago

• Collect and perform analysis on complex information from system users to formulate the scope and objectives of the system. • Prepare complex flow charts, models, and procedures. • Conduct feasibility studies to design possible system solutions. • Conduct complex form design and layout activities. • Prepare systems specifications. • Develop technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of systems. • Perform detailed analysis and systems designs. • Perform additional duties as assigned. • May coach and provide guidance to less experienced professionals. • May serve as a team or task lead.

United States
$98.0K - $117.3K / year
Job Closed
Full TimeRemoteTeam 10,001+Since 1939H1B No Sponsor

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman is seeking a technically‑savvy Vulnerability Management Engineer to design, implement, and operate our vulnerability and exposure management capabilities. The role will focus on reducing real exploit risk by building automation, integrating security signals into engineering workflows, and shifting compliance to audit ready state. This role is 100% virtual/work from home. This could change depending upon business conditions. What You Will Do - Contribute to the design, implementation, and operation of Northrop Grumman’s vulnerability and exposure management capabilities, with a focus on reducing real exploit risk and maintaining compliance. - Build and enhance automation and workflows that ingest, normalize, and prioritize vulnerability signals across multiple sources. - Develop and improve engineer‑facing dashboards and integrations that help teams understand and act on vulnerability risk. - Work with product and engineering teams to assess vulnerability findings, explain exploitability and impact, and support practical remediation or mitigation approaches. - Help embed vulnerability signals into existing engineering workflows (CI/CD, PRs, backlogs) to improve visibility and adoption. - Support validation of remediation efforts to ensure exposure is meaningfully reduced. - Assist in translating compliance and control requirements into scalable technical implementations. - Support CMMC and other assessments by validating technical evidence and remediation outcomes. - Execute technical projects that improve vulnerability visibility, prioritization, and risk reduction. - Contribute to improving processes, tooling, and automation within the vulnerability management program. Basic Qualifications: - Must have, at minimum, a Bachelors Degree with 8 years of relevant Cybersecurity experience OR a Masters Degree with 6 years of relevant Cybersecurity experience. - Must have solid technical experience in vulnerability management and application security, with hands‑on exposure to assessing and prioritizing vulnerability findings. - Must have demonstrated ability to build or automate technical workflows using scripting with programming languages. Python preferred. - Must have experience working with application, cloud, or container security in AWS and/or Azure environments. - Must have working knowledge of security controls and compliance frameworks (e.g., NIST, CIS, FedRAMP), with the ability to apply requirements in practical engineering contexts. - Ability to reason about exploitability, exposure, and impact beyond severity scores. - Experience collaborating with engineering teams to support remediation efforts. - Clear communication skills and ability to explain technical risks to varied audiences. - Ability to operate effectively in fast‑paced environments with evolving priorities. - Foundational understanding of how vulnerability management fits within broader security and engineering functions. - Experience with commercial security tooling and ability to interpret tool outputs critically. Preferred Qualifications: - Experience building custom scripts, automations, or lightweight data pipelines to improve vulnerability visibility or prioritization. - Exposure to highly regulated environments (e.g., DoD, FedRAMP Moderate/High) and participation in technical audit preparation. - Experience integrating vulnerability tooling into CI/CD pipelines or engineering workflows. - Familiarity with cloud security platforms or security data tooling. - Experience using AI‑assisted development tools to accelerate security automation or analysis. Primary Level Salary Range: $142,200.00 - $213,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

United States
$142K - $213K / year
Job Closed
Braves Technologies logo

Associate Systems Engineer, Python, SQL

Braves Technologies

Braves helps global technology companies incubate and grow their Offshore Software Development Teams in India

Systems Engineer69 days ago
Full TimeRemoteTeam 51-200Since 2003H1B Sponsor

• Design, build, test, deploy, and maintain software solutions.

India