• Provides direct oversight and analysis of facilities maintenance/property management for building operations of dialysis centers in two (2) assigned geographic areas. • Accountable for center improvements, repairs, and maintenance of about 500-700 locations with an approximate annual budget of $40M. • Directs capital and operational expense projects which include interior and exterior construction renovations, smaller refresh projects, and repairs, among others to enable clinical operations. • Key component is cross functional collaboration with all (Real Estate (Genesis)) lanes and other departments to enable informed decisions about the portfolio. • Oversees approximately 50 outsourced individuals and could oversee (1) direct report. • Analyzes facility needs, prioritizes capital and opex projects/work orders in collaboration with Operation’s senior management, and service partners. • Reviews and approves expenditures for capital renovation projects, signs contracts, and approves invoices. • Analyzes and approves capital expenditures variances for construction projects. • Ensures appropriate actions to anticipate and correct unsatisfactory operating results. • Delivers results within allocated budgets. • Provides monthly reports to Palmer Directors and Vice Presidents including monthly performance and metrics. • Performs clinic assessments to examine external and internal building structures; evaluates overall physical conditions and quality scores. • Ensures compliance with maintenance strategies and protocols to maintain buildings and mechanical equipment. • Assists in formulating annual operating and capital budgets; monitor budgets for reasonableness and corporate compliance. • Performs other tasks or projects as required. • Participates in department/company meetings in person as required to develop meaningful relationships with Team and Operations and is a team player to internal and outsourced partners. • Leads and navigates ambiguous situations to deliver results and operates within a 100% matrix organization.

• Own the clinical education and practitioner enablement strategy for treatment planning (supplements, lifestyle, protocols) • Translate emerging clinical research into clear, actionable insights for practitioners • Build scalable education frameworks that support practitioner decision-making and prescribing behavior • Design and deliver practitioner education programs, including courses, learning pathways, and clinical resources • Develop ingredient education tools, protocols, and clinical reference materials • Create structured education experiences for practitioners at different stages of their journey • Identify gaps in practitioner workflows, adoption, and prescribing behavior • Develop strategies to improve engagement, confidence, and clinical outcomes through education • Partner with Enterprise teams to support practitioner enablement through training and consultations • Collaborate with Product teams to shape education experiences and practitioner workflows (including Academy) • Partner with Merchandising to inform catalog strategy and product positioning • Work cross-functionally with Marketing and Commercial teams to align education with growth initiatives • Analyze practitioner behavior and prescribing trends to inform education and product strategy • Translate clinical evidence and vendor research into practitioner-relevant insights • Help define how education supports product adoption, differentiation, and business impact

As the Director, Solutions Advisory, you will play a pivotal role in shaping Icertis' success in the AMER region. Your primary objective is to lead and mentor a team of solution advisors, ensuring they provide exceptional support to our sales team and customers. You will be responsible for driving innovation and thought leadership, staying abreast of industry trends, and developing strategic solutions to meet our customers' evolving needs. Your expertise in contract lifecycle management will be instrumental in guiding our product and sales teams, ultimately contributing to Icertis' market leadership and customer satisfaction. Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

• Lead the development and execution of a cohesive global library channel strategy that unifies sales and marketing to achieve renewal, expansion, and new business revenue goals • Set revenue targets, KPIs, and territory plans, and oversee forecasting, pipeline management, and performance reporting • Strengthen global relationships with consortia, academic libraries, institutional purchasers, and key vendors/partners to expand APA’s reach and impact • Direct and coach a global team of library sales professionals responsible for managing renewals, driving account growth, and acquiring new institutional customers across APA’s product portfolio • Lead marketing team members in the creation of multi-channel campaigns that generate inbound leads, support renewal efforts, and increase product awareness • Ensure marketing strategies are data-driven and fully aligned with sales priorities, fostering a unified commercial approach • Collaborate closely with product, content, and technology teams to ensure customer insights and market feedback inform product development and roadmap decisions • Partner with customer engagement and support teams to ensure an exceptional post-sale experience and drive strong renewal outcomes • Potentially travel up to 10% of the time. • Other duties as assigned.