TransUnion logo
TransUnion

Founded in 1968, TransUnion is a credit information management services provider for consumers, businesses, and the global credit community. An equal opportunity employer recognize

Business Analyst, Consumer Interactive

Business AnalystBusiness AnalystFull TimeRemoteMid LevelTeam 13,000Since 1968

Location

Hong Kong

Posted

70 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree5 yrs expEnglishGa360JIRALooker StudioPower BI

Job Description

Business Analyst, Consumer Interactive

TransUnion

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion Consumer Interactive (TUCI) requires a Business Analyst in Project Management to support the Project Manager in delivering projects to achieve business’ objectives primarily in Hong Kong and can be extended to other markets in Asia-Pacific. The potential candidate will play a key role in the end-to-end business requirement gathering process, solution development and change management process. The Business Analyst will need to demonstrate analytical and organizational skills, and work collaboratively in the Scrum Team (under Agile methodology) to delight customers with TUCI’s products and solutions. What You'll Bring: - Bachelor’s degree in Business, Information Technology, Marketing, Communication or a related discipline - 4+ years of experience in Business Analysis, Product Management or Project Management; experience working under Agile methodology in a digital platform environment is an advantage - Strong business acumen with knowledge of digital platforms (e.g. mobile app, website) - Strong analytical, communication, organizational and stakeholder management skills - Good oral and written communication skills in English and Chinese - Expertise on GA360 and other tracking tools: validate TSGs, confirm accurate tag implementation, generate and automate reports, build dashboards, deliverable actionable insights - Expertise to build dashboards on Power BI / Looker Studio to enhance business result - Able to use AI tools to streamline the working process and bring new ideas to the products - Knowledge of Agile ways of working and Agile tools such as Jira is preferred - Detail-oriented, self-motivated, positive and a strong team player, able to work independently in a fast-paced and dynamic environment Impact You'll Make: - Works with product managers to prepare project business cases - Gathers and analyzes requirements from various stakeholders (e.g. Product, Design, Marketing, Sales, IT, Customer Services & Operations, external partners, service providers), documents and maintains them in the form of user stories - Facilitates backlog refinement, user story grooming and solution discussions with the Scrum Team, with a strong understanding of business needs, operational workflows and system design - Assists product managers in preparing UAT test plans and executing test cases to ensure delivered solutions meet business requirements - Supports change management by identifying impacts on processes and systems, and preparing related documentation (e.g. product demos, user training materials, product manuals, FAQs) - Monitors the performance of implemented products closely and provide insights and recommendations - Proactively collects feedback and data, and provides recommendations for continuous improvement - Conducts product research and data analysis to support informed business decision-making - Acts as a coordination point between business and delivery teams to support alignment on timelines and dependencies This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion's Internal Job Title: Sr Analyst, Project Management

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Pet friendly, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, Employee awards, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Abortion travel benefits, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits

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