Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high-impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and technology—and offer an excellent platform to grow your career while shaping the future of the built environment. We are currently looking for a PMIS Implementation Consultant who will be responsible for leading the implementation of our project management information systems (PMIS) for clients across the federal sector. In this role, you will work closely with stakeholders to understand their needs, configure the PMIS tooling, and ensure a smooth rollout and adoption of the system. This is an exciting opportunity to leverage your consulting experience and technical skills to optimize project management processes in client organizations.

Who We're Looking ForWe are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process. Responsibilities**Project Management & Coordination** - Serve as the main liaison between Adoreal and the clinic during onboarding. - Facilitate data migration from the clinic’s existing systems in collaboration with technical teams. - Organize and structure clinic data to align with Adoreal’s analytics framework and standards. **Software Setup and Data Migration** - Support the implementation and configuration of Adoreal’s EMR and CRM systems. - Manage project timelines and track key milestones, deliverables, and dependencies. - Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders. - Identify potential risks, communicate status updates, and resolve issues efficiently. **Training & Support** - Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems. - Develop and deliver onboarding documentation, training guides, and resource materials. - Monitor post-go-live adoption and address ongoing support needs.

• Work independently on ERP Implementation Projects focusing on finance modules. • Interact with members of cross-functional teams. • Identifies issues and risks and reports to Project Manager with suggested direction. • Ensure that project deliverable are completed on time and anticipate issues or conditions that may impact the original estimate or project budget. • Meet utilization targets and complete project deliverables on time. • Demonstrate a high level of functional knowledge on the modules associated with their respective certification track.

• Complete implementation and setup steps for newly signed customers within our product • Interpret customer agreements to set up the implementation process • Work closely with the development team on setting up technical integrations and configurations as needed • Create documentation and training materials to provide support for customers and product end users • Serve as a member of our growing Customer Success team, contributing to overall strategy and working cross functionally to align with business goals • Respond to customer queries in a timely and accurate way, via phone, email, or chat • Maintain regular and proactive contact with integration customers and serve as the main point of contact for questions • Ability to report on project progress with the focus on driving to meeting or exceeding milestone timelines • Ability to coordinate multi-partner relationships that allow for seamless integration while meeting new customers’ expectations • Effectively work with other departments to meet or exceed customers’ expectations • Coordinate feedback on customers' experiences, provide updates and facilitate any questions or enhancements from the customer • Drive internal business owners to thoughtful and timely resolution and responses • Utilize Salesforce to track customer interactions, initiatives, and delivery of contractual obligations