• Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs, providing support and education about their chronic conditions. • Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions. • Assist patients to set and reach goals in line with their provider-approved care plans. • Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol. • Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes. • Provide clear, compassionate, and effective communication to patients. • Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience. • Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows.

Position Overview: We are hiring LPNs in multiple states to support patients who are enrolled in chronic care management and/or remote patient monitoring programs. This is done in partnership with the patients’ care team which may include primary or specialty physician practices or healthcare systems. Successful candidates will bring experience in educating patients on chronic diseases such as hypertension and diabetes. This is a full-time position that operates Monday through Friday, 9:00 am to 5:30 p.m. Eastern Time, unless otherwise specified. As a Care Navigator, you will be trained in HealthSnap’s remote patient monitoring platform and will be responsible for communicating with enrolled patients in conjunction with the patients’ care team. Care Navigators typically have an assigned group of patients for which the Care Navigator is responsible for assisting throughout the month. Care Navigators also assist with other patients or patient tasks as assigned. Above all else, you will play an essential role in establishing a relationship with assigned patients that allows you to empower them to manage their chronic illnesses and improve their health. **Compact Nursing License required unless otherwise specified** Key Responsibilities: - Patient Support: Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions. - Education and Empowerment: Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions. Assist patients to set and reach goals in line with their provider-approved care plans. - Documentation: Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol. - Problem Solving: Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes. - Communication: Provide clear, compassionate, and effective communication to patients. Follow approved workflows regarding communicating patient needs to their providers. - Continuous Improvement: Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience. - Evaluation and Responding: Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows. Qualifications: - Education: A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN) - - Additional state licenses may be required and will be reimbursed by HealthSnap - Experience: 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring - Skills: - - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficiency in using electronic health records (EHR) and care management software - Ability to work independently and as part of a team - Empathy and a patient-centered approach to care - Technical Requirements: Reliable internet connection and HIPAA-compliant work area and proficiency with virtual communication tools (e.g., Zoom, Slack) Benefits: - Competitive salary and benefits package - Opportunity for professional growth and development - Collaborative and inclusive work environment - Meaningful work that makes a positive impact on healthcare accessibility and outcomes Compensation: Compensation is based on candidate's experience and the region in which the candidate lives. We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!

Role Description This is a remote position. Do you thrive in fast-paced environments where your organization keeps everything running smoothly? Want a remote role where your skills help real estate deals close on time, every time? At ClearDesk, you’ll get the stability of long-term placement, the flexibility of working from home, and the opportunity to support U.S.-based real estate teams in delivering exceptional service to their clients. Imagine being the person who makes sure every real estate deal stays on track, from listing to close. You’re not just sending reminders or updating files. You’re the steady hand that keeps transactions organized and timelines clear. The agent is running to a showing? You’ve already handled the listing paperwork and updated the CRM. A new property is going live? You’ve scheduled the photographer, gathered all the details, and checked that nothing’s missing. You don’t just coordinate. You create structure. You reduce stress. You give busy real estate teams the confidence to deliver excellent service because they know you’re keeping everything in place. As a Real Estate Transaction Coordinator, you’ll support a U.S.-based real estate team from your home office, helping them move deals forward, maintain top-tier organization, and give clients a seamless experience. What Your Days Might Look Like: - Prepare and distribute contracts, disclosures, and real estate documents - Coordinate listing activities including gathering property information and scheduling photos - Set appointments for property showings and open houses - Manage CRM systems and keep client records accurate and up-to-date - Assist with admin tasks such as calendar management and meeting coordination - Conduct basic market research and property data gathering - Process invoices and track expenses as needed - Provide general administrative support to agents and brokers Qualifications - You’ve worked in real estate support or a fast-paced admin role - You’re detail-oriented and love bringing structure to complex processes - You’re confident using CRMs, spreadsheets, and cloud-based tools - You communicate clearly and professionally, both written and verbal - You’re tech-savvy, organized, and great at juggling multiple tasks - You’re self-managed and thrive in a remote work environment - You’re flexible, solutions-focused, and always ready to jump in where needed - Social media management experience is a plus Requirements - You are willing to work in a US time zone schedule - You can secure the required technical setup, including: - At least a 720p HD webcam - A noise-canceling headset - A primary internet connection of at least 25 Mbps - A backup laptop, backup internet device, and backup power source - A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM - A backup computer with at least Intel Core i3 and 4 GB RAM Benefits - We pay you fairly and on time - We provide prepaid HMO coverage for your peace of mind - We help you grow with tools, training, and honest feedback - We celebrate your wins - And above all, we actually care Company Description At ClearDesk, you’ll work with clients who respect your time and value your skills. You’ll join a remote-first team that genuinely supports you, and you’ll see the impact of your work in real, tangible ways that matter to the people you work with. We don’t just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you’re making.

About the role Must be a current employee of the organization. Working remotely, Shift supervisors will back-up and advise staff and volunteers on the Samaritans Crisis Line, using National Suicide Prevention Lifeline/988 protocols. They must possess the composure, judgment and critical thinking needed during potential imminent risk situations. Hours may vary depending on operational needs. What you'll do - Assist Crisis Line Associates and volunteers on the crisis line, as needed. - If asked, listen carefully to a situation, and then quickly develop and evaluate options for people in crisis, while staying in accord with Samaritans’ and National Suicide Prevention Lifeline’s guidelines, policies, and procedures. - Keep composure in high-stress situations. - Instruct and mentor crisis Line Associates/volunteers/interns. - Enter and review data to track the effectiveness and impact of crisis line services. - Provide written follow-up as needed or requested. - Build and maintain relationships with supervisors, crisis Line Associates/volunteers/interns, emergency service personnel, and behavioral health professionals, among others. - Exercise discretion in handling confidential situations and information. - Convey sensitive information in a timely manner to qualified parties. - Be able to multi-task. - Remain informed on suicide prevention best practices, models, and initiatives. - Adhere to all Samaritans on Cape Cod and the Islands policies, procedures, best practices, and those in accordance with our accreditation through the International Council of Helplines, and guidelines from the Massachusetts Suicide Prevention Coalition, the Massachusetts Department of Public Health, and the National Suicide Prevention Lifeline. - Other responsibilities as assigned. Qualifications - Preferred Bachelor’s degree or professional experience in a mental health agency, nonprofit, or similar organization. - Previous experience working on a suicide prevention crisis line, customer service, and/or phone center required. - High comfort level with technology, including computer and internet skills, smartphones, and integrated systems. - Experience with the iCarol software system or similar cloud-based database, telephony applications, and Microsoft Teams required. - Attention to detail required. - Ability to problem solve and troubleshoot in a fast-paced and evolving remote work environment. Special Requirements - Successful completion of Samaritans Crisis Line training. - Remote work with occasional in-person interaction with staff and colleagues. - Access to active, high-speed internet service. - Access to a secure, private space where confidentiality can be maintained. - Refresher training and regular staff meetings. - Background and CORI checks. Pay Rate and Benefits - $21-25 per hour - 8 paid holidays (prorated for part-time hours) - Direct deposit payroll - Generous vacation, sick and personal time off policies - Opportunity to work from a remote location. The Samaritans is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.