Job Title: Customer Engineer – Infrastructure – Azure Virtual Desktop / W365 - Bilingual (German and English) Job Description Job Description Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.We are looking a Customer Engineer – Infrastructure – Azure Virtual Desktop / W365 Note: This position requires fluency in both English and German. Job Description: The AVD / W365 Customer Engineer will work directly with customers, as a consultant and technical advisor to: Architectural Design & Strategy - Design for Resilience: Lead architectural design sessions to build scalable, secure, and resilient virtual desktop solutions with strong focus on BCDR strategies for mission-critical environments. - Modernization: Guide customers from legacy on-premises VDI (Citrix/VMware) to cloud-native solutions like AVD and Windows 365. - Trusted Advisor: Act as the primary technical point of contact for customer IT executives and architects, bridging the gap between business goals and technical implementation. Technical Implementation & Engineering - Image & Profile Management: Design and implement automated image creation solutions (i.e. Azure Image Builder) and robust profile management strategies using FSLogix containers. - Endpoint Management: Drive the integration of Microsoft Intune for managing physical and virtual endpoints. - Application Strategy: Advise on application delivery and packaging, specifically modern formats like MSIX and App Attach to decouple applications from base images. - Automation: Utilize PowerShell, Azure CLI, ARM or Biceps to automate deployment, scaling, and monitoring tasks, reducing manual operational overhead. Operational Excellence & Troubleshooting - Deep Dive Troubleshooting: Apply a methodical, analytical approach to resolve complex performance issues (latency, login times, resource contention) in large-scale environments. - Monitoring: Implement Azure Monitor and Log Analytics to provide proactive insights into host pool health and user experience. Ideal candidate experience: Minimum of 5 years working as a depth expert and technology owner or consultant for AVD / W365. Minimum of 10-15 years of experience of working with Windows Client Environments, ideally also Azure environments Required Hard Skills - Core Virtualization: Deep, hands-on expertise in Azure Virtual Desktop and/or Windows 365. Strong background in Hyper-V and RDS. - Identity & Security: Solid understanding of Azure Entra ID, Hybrid Identity, Conditional Access, and RBAC models. - Infrastructure: Proficiency in Azure Infrastructure (Networking, Storage, Compute). - Automation: Confident in PowerShell scripting for automation and system management. - OS Proficiency: Deep knowledge of Windows 10/11. Professional Experience - Public Sector Focus: Passion for and willingness to work with public sector customers, understanding their unique compliance and security requirements. - Experience: Degree in Computer Science, IT, or equivalent practical experience. Long-term experience with large enterprise customers and complex IT landscapes. - Languages: Excellent command of German and English (spoken and written) is mandatory for this role. - Mobility: Valid driver’s license and willingness to travel frequently to customer sites across Germany. Preferred (Nice to Have) - Certifications: Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) is highly preferred. Other relevant certs: Azure Administrator (AZ-104) or Azure Solutions Architect (AZ-305). - Legacy Knowledge: Experience with Citrix DaaS or VMware Horizon is helpful for migration conversations but not strictly required. - Network Security: Understanding of hub-and-spoke topology, ExpressRoute, and firewall configuration for VDI. Location: DEU Gera Work-at-Home Language Requirements: Time Type:

- Manage operations related to Azure cloud and on-premise IT infrastructures - server, storage, security, cloud services, server virtualization and business continuity & disaster recovery, and support database operations. - Manage requests from business divisions on provision of IT services and ensure seamless implementation & delivery, and manage and drive APM engagement and implementation. - Manage change initiatives to ensure availability, performance and reliability of the systems impacted by change, and manage backup and recovery of cloud infrastructure. - Manage security of cloud infrastructure, including but not limited to WAF & SSL certificate implementation & operations. - Implement policies and procedures to ensure a stable and secure infrastructure. - Ensure that company's cloud and local infrastructures run seamlessly, perform within agreed targets, and provide a secure platform for the company's business operations. - Perform any other related cloud infrastructure duties as assigned by the line manager. Requirements - BSc in Computer Science, Information Technology, Electrical & Electronic Engineering, or a related discipline from a reputable higher institution. - 2+ years experience in a similar role within the Fintech, Banking/Financial Services, Service Integrator, CSP, or other Tech Enterprise or Service provider, with Azure Architect Expert certification, Azure Admin certification, or other related certifications. - Proficient with Active Directory & ADFS Proficiency, Linux/Windows OS & VMware, Containerization, and Networking & WAF fundamentals and any scripting languages (i.e., Python, Bash, etc). - Expertise in Infrastructure Automation (i.e., Ansible, terraform, ARM, CICD expertise, etc) and Application & Infrastructure performance management tools delivery & management. - Expertise in project management, IT service management & team management. Benefits Qore provides the rare opportunity to make history in the financial space for Africa by Africans, while working with the smartest, brightest & coolest minds in Africa. Our people & culture team continuously thinks of innovative ways to improve employee experience and some of the other benefits of working with Qore includes: - Very Competitive & Rewarding Pay - Flexible work option (i.e., Remote) - Paid Lunch for onsite work - Lifelong Learnings

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health has several Summer 2026 Internship opportunities. Before applying, please review the job description to ensure the role aligns with your academic program or area of interest. We encourage you to apply if your coursework or experiences connect to the work described below. As an EPIC Infrastructure Team intern, you will provide technical IT/support for the EPIC Infrastructure Team. Interns will receive experiential learning through operational engagement and collaboration with cross‑functional teams. This internship provides a meaningful learning experience where you’ll work side‑by‑side with a supportive team member. You’ll take on real project responsibilities and assist with initiatives that help drive the department’s work forward. Location: Remote - Must reside in and work from an approved SWS work state listed below Hours per week: 30-40 Duration: 12-15 weeks Responsibilities: - Support colleagues with project tasks and deliverables - Help with administrative duties, such as scheduling meetings or preparing reports - Conduct research and analysis on topics relevant to the department - Contribute to the development and execution of projects - Prepare and organize data for presentations and reports - Participate in team meetings and brainstorming sessions - Communicate ongoing progress related to currently assigned tasks and assist with day-to-day operations. Education - Must be currently pursuing and/or enrolled in a college or university at an undergraduate or graduate level. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Designing, building, and operating the foundational systems that power Scrunch's platform – from cloud infrastructure and developer tooling all the way to observability and reliability. • Infrastructure at Scrunch is business-critical: our customers depend on it, and you'll have real impact shaping how we scale.