• Conducting structured literature reviews and applied research in organizational psychology • Synthesizing research findings into clear summaries • Providing subject-matter input on draft training content • Participating in meetings or reviews related to research use in L&D projects

• Facilitate engaging leadership development programs and team effectiveness sessions that drive measurable impact. • Provide ICF-aligned coaching to leaders through one-on-one and group engagements, fostering growth and resilience. • Partner with business units to assess leadership needs and deliver tailored solutions aligned with strategic goals. • Design and deliver learning experiences leveraging tools such as CliftonStrengths, EQ-i 2.0, Personalysis, and Korn Ferry assessments. • Lead projects from planning through execution, ensuring outcomes that strengthen organizational leadership capability. • Collaborate with HR and senior leaders to align development initiatives with enterprise priorities. • Travel up to 50% to facilitate in-person sessions and build strong relationships across the organization.

• Organizing and conducting training programs for the RCM department. • Conduct and organize training for administrative functions and system applications such as GE Centricity Business, Outlook, Microsoft Teams, Skype for Business, etc. • Assists with specific process improvement initiatives within the RCM department. • Works closely with the Quality Assurance (QA), RCM Operations, and Process Improvement (PI) teams.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Professional Instructional Designer at Gainwell Technologies analyzes learning needs and consults with subject matter experts to provide input for course design and content. Your role in our mission - Applies instructional design methods and adult learning principles to ensure that course design and content meet learning goals. Creates outlines and scripts that provide program structure. - Creates effective learning solutions in a profitable manner. Works with management and subject matter experts to ensure that course materials are current and relevant to learning needs. - Designs and develops computer-based instructional programs. - Facilitates course delivery during the introduction of new courses to ensure proper delivery of new training materials and monitor early feedback for course improvement. - Provides direction and guidance to instructors to ensure that courses are conducted as designed. - Plans and coordinates skill assessments and testing to measure participant retention. - Tracks and analyzes learning programs by examining course evaluations, proficiency testing and job performance to identify program effectiveness. Makes changes or enhancements as appropriate. What we're looking for - Bachelor's degree in business administration, organizational development, human resources or related field preferred - Three (3) or more years of corporate training or instructional design for adults experience - Experience working with communications principles, practices, and procedures to develop training manuals and procedures - Good analytical, interpersonal, computer, multi-media, and business solutions software skills for interacting with team members and learners to develop and deliver presentationss to train and educate employees - Project management skills to prioritize and meet deadlines with ability to quickly absorb large amounts of information and reduce to teachable segments What you should expect in this role - Willingness to travel up to 15% for training and meetings - This is a full-time (Monday through Friday) permanent regular salaried (W-2) employee position. - Upward career advancement is possible and encouraged. - Health (medical, dental, vision) benefits start on day 1 of employment. - Company match 401K and other benefits available within months of starting. - New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. - For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance. - Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. The use of AI during interviews is prohibited. - This position will remain posted to take applications until further notice. This position is for pipelining.Applying does not gurantee an interview. #LI-DS1 #LI-REMOTE The pay range for this position is $51,700 - $73,800 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.