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A leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions.
Benefits Analyst
Location
United States
Posted
175 days ago
Salary
$100K - $130K / year
Seniority
Mid Level
Job Description
Benefits Analyst
RingCentral
• Serve as a primary point of contact for U.S. and global benefits inquiries, providing timely and accurate guidance to employees. • Partner with vendors for annual U.S. Open Enrollment activities, including reviewing communications, validating system configuration, and assisting with enrollment system testing. • Assist with documentation and analysis of benefit processes; identify opportunities for improvement and support implementation of enhancements. • Conduct monthly benefits and risk insurance reconciliation and auditing to ensure accuracy of carrier files, payroll deductions, and enrollments. • Partner with payroll and third-party administrators to resolve discrepancies, research claims issues, and ensure timely benefits deductions and funding. • Review and approve employee benefit elections in Workday while ensuring alignment with eligibility rules and plan provisions. • Responsible for managing leaves of absence and workplace accommodations in partnership with our leave administration vendor and internal partners. • Prepare materials, data, and documentation to support compliance activities such as ACA reporting (e.g., 1095-C). • Responsible for wellness initiatives, benefits education campaigns, and creative communications to improve employee awareness and utilization of programs. • Participate in HR system testing and updates in Workday as needed for benefit configuration changes, life event updates, and annual cycle activities.
Job Requirements
- Minimum 2-5 years of U.S. benefits administration experience, ideally in a high-growth or technology-focused environment.
- Experience with HRIS systems; Workday experience strongly preferred.
- Proficiency in Microsoft Office or Google Suite applications, including advanced Excel functions (VLOOKUP, pivot tables).
- Working knowledge of 401(k) Plan, ERISA, ACA, HIPAA, FLSA, ADA, FMLA, and COBRA regulations.
- Strong analytical, problem-solving, and organizational skills with high attention to detail.
- Ability to manage multiple priorities, meet deadlines, and thrive in a dynamic environment.
- Excellent verbal and written communication skills with a customer-focused mindset.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSAs) and Commuter Benefits
- 401K match and ESPP
- Flexible PTO
- Paid parental leave
- Pet insurance
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Rocket Lawyer services that provide legal advice, document creation and estate planning
- Employee bonus referral program
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