• Administer Windows/Linux servers, VMs, and clusters (VMware/Hyper‑V/KVM). • Monitor health and performance; tune resources and troubleshoot incidents. • Apply patches/updates and manage configuration baselines (WSUS/SCCM/Ansible). • Implement security hardening, access controls, and compliance standards. • Manage backups/DR (e.g., Veeam); perform restores and DR tests. • Maintain documentation, runbooks, and asset inventory.

• Provide day-to-day support to the sales team by reviewing and processing sales quotes, contracts, and proposals, ensuring timely and accurate execution. • Liaising with sales, legal, finance, and other departments to ensure all deal requirements are met and facilitate seamless deal closures. • Assist with preparation and maintenance of all deal-related documentation, including contracts, quotes, special pricing requests, and other relevant records. • Help ensure compliance with pricing guidelines, approval processes, and standard terms and conditions. • Assisting in identifying inefficiencies within the deal process and contributing to continuous improvements to streamline operations. • Verifying deal information for accuracy and completeness, ensuring it aligns with company policies and legal requirements.

• Administer subcontracts from pre-award to closeout including assisting negotiations, drafting, executing and modifying agreements. • Assist with non-disclosure agreement and teaming agreement negotiation and language modification. • Ensure accurate implementation of flow-down clauses and obligations from prime contracts to subcontracts. • Monitor subcontractor compliance with applicable laws, FAR / DFARS regulations and company policies. • Track subcontractor performance, deliverables and schedules initiating corrective actions as needed. • Maintain detailed subcontract files and documentation to ensure audit readiness. • Collaborate with legal, finance, procurement and project management teams. • Support audits, reporting requirements and subcontract closeout. • Identify and mitigate risks related to subcontracting activities.

• The Remote Services Administrator (RSA) is responsible for the operational leadership, performance, and continuous improvement of centralized non-patient-facing services across the division. • This role oversees the remote Call Center and Medical Records teams and leads the build-out and operationalization of a remote call center function for Urology. • Ensure staffing models, workflows, performance expectations, and policies are aligned across regions. • Develop and maintain standardized workflows, scripts, escalation pathways, and service-level agreements (SLAs). • Conduct ongoing audits to ensure consistency, accuracy, productivity, and compliance. • Support provider experience by reducing administrative friction and improving support quality. • Recruit, onboard, and develop high-performing remote services team members.