• This role will work directly with the project team and business. Responsible for tracking the enterprise portfolio and driving project teams in shaping consistent architecture across the Salesforce platform. • Manage the design, development, and implementation of scalable Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Experience Cloud) and custom applications. The role also requires definition, documentation, roadmap for current and future states, and resolves technical issues in areas of ownership. • Mentor development teams and provide technical support and quality assurance throughout all project stages, addressing technical challenges as they arise. Define and document architectural designs, build plans, release strategies, and technical specifications to ensure adherence to standards and governance processes. • Manage integrations with upstream downstream systems and with third-party services and ensure compliance with data governance policies during implementation phases.

• Lead and own the technical solution design. This includes designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures. • Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes. • Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions • Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment • Follow and understand new Salesforce products and technical capabilities