• Master the Solution: Dive deep into customer needs to architect and propose tailored technical solutions that hit their specific goals. • Bring the Product to Life: Lead powerhouse demonstrations that go beyond basic features to showcase the real-world ROI and impact of ApartmentIQ. • Be the Technical "Source of Truth": Own the technical relationship. From initial design and system configuration to troubleshooting during the sales cycle, you are the expert our clients rely on. • Launch Pilot Programs: Collaborate across Sales and Product teams to execute high-stakes pilots that prove our value to prospective partners. • Close the Feedback Loop: Work hand-in-hand with Engineering and R&D to stay ahead of product updates, translating customer "pain points" into the requirements that fuel our future enhancements. • Stay Ahead of the Curve: Keep a pulse on industry trends and competitor moves to ensure our offerings remain the best in the market. • Hit the Road: Get out into the field! You’ll travel up to 25% for customer meetings and major industry events to represent the brand.

• Assisting sales teams, customers, and integration partners with production switcher system design, deployment, and operations; Bill of Materials (BoM) creation and solution configuration • Delivering product demonstrations and proof-of-concepts at customer sites and trade shows • Supporting service and technical support organizations with escalations and design questions • Delivering in-person and virtual switcher training and technical presentations • Maintaining and managing demo systems and operational readiness • Coordinating shipment logistics for demo hardware • Managing travel planning and expense reporting • Responding to Requests for Information (RFIs), Requests for Proposal (RFPs), and Requests for Quotation (RFQs) • Participating in customer meetings to address workflow needs and technical requirements • Supporting solution qualification and opportunity strategy with Sales and Product teams.

• Analyze and design end-to-end solutions, including data integrations, application components, and detailed technology specifications for network, compute, and storage • Define deployment configurations for on-premises and cloud-based systems (AWS, Azure, or Google Cloud) • Lead strategic migrations from legacy systems to modern, scalable solutions • Capture and lead complex data integrations using HL7, FTP, and APIs • Engage with business partners, clients, and IT teams to develop budgets, timelines, and technical blueprints • Ensure security, performance, maintainability, scalability, and reliability are embedded in every solution • Partner with external vendors to integrate their products and services into the proposed architectural ecosystem.

• Apply deep technical expertise to translate business needs into precise data engineering specifications. • Collaborate with Technical Product Owners, Product Managers, Data Engineering, and Business Stakeholder teams to ensure solutions meet business and technical requirements. • Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed Technical Requirements documentation. • Analyze in-house and third-party software solutions to interpret and define needs for integrating new technology into existing systems or deploying new systems independently. • Maintain comprehensive knowledge of application data and functionality and business workflows within assigned product families. • Participate actively in Agile Engineering ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives. • Lead the triage of incoming production support requests. • Perform other duties or tasks as assigned.