• Deliver a high-quality Institutional Member experience across a portfolio of accounts, in close partnership with Executive Sponsors. • Support renewal and expansion efforts by tracking and executing on engagement and value-driven activities, identifying opportunities, and helping execute renewal and upsell strategies to meet or exceed unit and revenue retention goals. • Develop a strong understanding of each member’s priorities and impact goals, and help translate those needs into concrete engagement across NationSwell’s programming, insights, and experiences. • Draft polished member communications, including emails, decks, and follow-up materials. • Maintain accurate, up-to-date CRM records for contacts, engagement activity, and opportunities. • Proactively manage scheduling and coordination across accounts. • Identify opportunities to deepen engagement or expand impact within member accounts, and support the preparation of MOUs, proposals, renewals, and project documentation. • Stay informed on key trends in social impact, philanthropy, and CSR.

• Develop, implement, and evaluate population health initiatives centered around medication management, adherence, and optimizing therapeutic outcomes. • Utilize health data analytics to identify trends, gaps in care, and opportunities for intervention. • Collaborate with healthcare providers to ensure appropriate medication selection, dosing, and monitoring. • Design and implement programs to educate patients about their medications. • Work closely with healthcare teams to coordinate care plans and interventions. • Participate in quality improvement projects aimed at enhancing medication-related outcomes. • Provide patient care in an appointment-based model for both dispensing and non-dispensing patients. • Stay updated with pharmaceutical regulations, ensuring compliance. • Responsible for hiring, training, and managing a team of Pharmacy Care Coordinators.

• Manage a full caseload of personal injury files from intake through settlement or litigation. • Maintain consistent communication with clients, providing case updates and addressing questions with professionalism and empathy. • Coordinate medical treatment, request and track medical records and bills. • Liaise with attorneys, insurance companies, medical providers, and third parties. • Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines. • Update and maintain accurate case notes and documentation in case management systems. • Assist with demand packages, settlement documentation, and general case preparation. • Ensure confidentiality and compliance with legal and ethical standards.

• Support SKU/Part Number/GTIN creation through Agile PLM • Draft, Create, Route, and execute engineering changes, manufacturing changes, tooling changes, documentation changes, and deviations that support NPI and sustaining production • Review all change orders for completeness and conformance with ARLO process requirements • Trace implementation of change at factory and suppliers through reporting of Agile PLM metrics • Collaborate with Marketing, Engineering, Quality, Packaging, Compliance, other supporting functions, include external partners to accurately structure new products and document product changes as part of the product development, continue improvement and sustaining engineering process • Establish and maintain PDM processes to meet business needs • Work with cross functional groups for process optimizations and streamlining processes • Execute training for new teammates and suppliers in PLM/PDM processes • Act as escalation point for complex product data and change management issues, guiding the team toward timely and compliant resolution