• Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites. • Responsible for managing the delivery of large integrated support services solutions to external customers. • Collaborates with the Agilent Enterprise Sales team to develop sales opportunities. • Determines the overall program/project plan, budget, structure, schedule, and staffing requirements for custom Enterprise-level support programs.

• Serve as the single point of accountability for all project management activities • Apply and implement metric-focused delivery model for workstream and contract performance reporting, including defining the metrics, processes, feedback loops, and continuous improvement practices • Collaborate with leadership to assemble and assimilate a new delivery team, ensuring seamless operational and cultural integration with the technical implementation team and customer environment • Rapidly evaluate OCM needs based on an aggressive technical modernization schedule and complex customer environment to set vision, and strategy – formulating actionable plan to achieve goals • Create the environmental infrastructure (e.g., standard operating procedures (SOPs), tools, team dynamic factor, collaboration requirements) for a strong foundation that evolves with the discovery process • Ensure alignment with the client’s implementation schedule and provide oversight for the organizational change management (OCM) workstreams • Submit Status Reports, summarizing completed efforts, deliverables, and anticipated work • Develop OCM strategy and provide leadership and oversight to ensure strategically-aligned execution that evolves with organizational readiness, stakeholder input, capability development and technical rollouts, and programmatic direction • Develop and execute a comprehensive stakeholder engagement plan to guide proactive management of a complex stakeholder landscape that include internal organizations and group as well as external stakeholders such as other federal agencies, state/local government, industry partners, and organizations such as unions and policy groups • Coalesces and synchronizes stakeholder management with modernization activities, inter-dependent technical workstreams, and OCM support areas such as change planning, stakeholder coordination, communications and messaging, public relations, and sponsorship management • Defines overarching change management strategy and aligns team to an adopter-oriented, data-driven OCM approach • Oversees the definition and tracking of KPIs to measure program success • Lead pressure-testing of strategy for refinement, pivoting team direction for improved effectiveness, accelerated roadmap delivery, and high velocity adoption • Provide and implement a Commercial Off-The-Shelf (COTS) tool to manage change, ensuring compliance with government data protection standards • Collaborate with multiple departments to update the content on client’s internal digital platforms • Guide workstream to establish agile processes to facilitate tailoring needs and application maintenance • Prioritize and sequence activities in alignment with OCM needs, seamlessly integration tool use with OCM and removing roadblocks for the implementation team

• Lead large-scale technology transformation programs through all phases, from discovery and design to implementation and stabilization. • Drive portfolio lead-to-quote and quote-to-revenue programs across multiple business units, focusing on the implementation and/or consolidation of business processes and systems of actions for CPQ (configure, price, quote), billing, fulfillment/provisioning, and revenue recognition to improve internal execution and customer experience. • Design program plans that integrate cross-functional workstreams (people operations, marketing, customer experience, sales, product, engineering, billing operations, finance, accounting), focusing on collaboration, risk management, communication, and change control. • Set goals for programs in alignment with enterprise and/or business-unit strategies. • Build and maintain strong partnerships with workflow owners, product leads, engineering teams, systems integrators, business SMEs, and external stakeholders (e.g. consultants and other implementation partners) to ensure cohesive delivery across systems and processes. • Oversee the delivery of project and program outputs, ensuring successful outcomes in partnership with project managers. • Support and guide project managers, removing blockers, facilitating decision-making, and ensuring upstream/downstream impacts are understood and addressed. • Collaborate across teams to gather requirements and success criteria for program outcomes. • Identify risks, assist in developing mitigation strategies, and escalate risks and/or issues to senior leadership when needed. • Maintain program documentation, including RAID logs, communication plans, and governance materials. • Report progress, risks, and outcomes to executive leadership through structured updates, steering committee decks, and status reports. • Drive change control activities by evaluating impacts of scope, timeline, or architectural adjustments, and partner with stakeholders to ensure informed decision-making. • Manage contractor delivery and performance, ensuring deliverables meet quality expectations and timelines.

Role Description The HR PMO Leader will establish and drive a people-focused Project Management Office within our growing organization. They will build structure around key HR initiatives while also directly managing high-impact projects. - Create and maintain simple, scalable PMO processes, tools, and success frameworks tailored to HR’s needs. - Provide clear project tracking, reporting, and communication to ensure visibility across all HR initiatives. - Support HR leadership with project prioritization, planning, and resource coordination. - Lead end-to-end management of high-impact HR projects (e.g., M&A, HR technology implementations, onboarding/offboarding redesigns, performance and career frameworks, comp/benefits reviews, engagement programs, and L&D initiatives). - Partner with HR and business leaders to define project scope, objectives, deliverables, and success metrics. - Coordinate cross-functional teams (Finance, IT, Marketing, Sales, etc.) to enable smooth execution and adoption of HR programs. - Identify risks, manage issues, and adapt plans as priorities shift in a fast-paced, growing environment. - Drive change management, communication, and employee adoption while serving as a central point of contact and fostering transparency across HR and the business. Qualifications - Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. - 5 years relevant experience (minimum). - Bachelor’s degree in human resources, business, or a related field; master’s or MBA is a plus. - 5+ years of project management experience, including at least 2 years working in or closely with HR functions in a PMO capacity. - Strong understanding of HR processes and systems (HRIS, performance management, recruiting, learning & development, etc.). - Ability to balance structure with flexibility in a growing, fast-changing environment. Requirements - PMP, CAPM, or other project management certification preferred but not required. - Familiarity with change management practices (e.g., prosci/adkar) considered a plus. Benefits - Min: USD $140,244.00/Yr. - Max: USD $210,366.00/Yr.