• Ensure quality and timely benefit/eligibility verifications along with the management of client enrollment and credentialing for multi-specialty medical professional services • Responsible for the verification and eligibility of patient health insurance benefits via external insurance web portals or over the phone • Responsible for authorization submission as needed based on patient's health insurance requirements • Assures all insurance information has been completely and accurately obtained • Documents all pertinent insurance eligibility information • Documents information given or received to support actions taken on insurance issues • Assures all authorization information is documented completely and accurately for claims processing • Review, evaluate and assist in creating processes and workflows for future benefit and authorization teams • Monitor authorization exceptions to ensure timely claim billing • Communicate with clients regarding authorization or eligibility issues or trends • Assist external departmental personnel in strategically critical issues as the need arises

• Lead a lean team of HR Business Partners and generalists. • Act as a trusted advisor to senior leaders. • Guide organizational effectiveness, talent planning, change enablement, and culture building. • Provide oversight of core people policies and HRBP-owned processes. • Monitor trends and risks emerging from employee relations cases, engagement data, and leader feedback.

• Support the Workday go-live process, including data validation, user acceptance testing (UAT), and stakeholder training. • Inputs, supports, and maintains data integrity in all systems in the Human Resources function for all employees • Creates, maintains, and distributes various reports on an ad-hoc basis, while consistently looking for ways to optimize the Workday system. • Creates reports for state and federal compliance such as AAP, EEOC, and Vets-4212 • Manages audits for 1095-C filing for ACA • Supports upgrades or changes to current HRIS system and facilitates implementation of new HRIS • Performing quality checks of employee data and reports to ensure accuracy • Respond promptly to inquiries, with an exceptional level of customer service • Building and maintaining data integrations with various vendors

• End-to-End Coordination: Manage 100+ global interview schedules per month, ensuring timely communication between candidates and hiring managers. • Documentation & Verification: Collect, verify, and organize candidate documents, maintaining 100% accuracy and compliance across all submissions. • ATS Management: Update and maintain records in ATS, ensuring up-to-date candidate information and minimizing scheduling conflicts. • Stakeholder Communication: Act as a liaison between candidates, recruiters, sales, and delivery to ensure transparency and seamless collaboration. • Candidate Experience: Maintain consistent and professional communication, ensuring candidates feel supported and informed throughout their hiring journey. • Onboarding Support: Facilitate smooth onboarding by assisting with document collection, negotiation, offer generation and coordination, and communication handovers.