• Design and implement secure, scalable, and innovative architectures leveraging Citrix Platform • Drive enablement of key features, optimizations, and integrations • Work with ATS to help customers develop proof of concepts (PoCs) • Get IT strategies into real production leveraging Citrix Platform capabilities • Advocate best practices and identify potential risks in deployment • Collaborate with customers and ATS to ensure successful deployment and lifecycle management

• The Deployment (Architecting the Engine): Take client’s 'Digital Twins' and marketing assets, ingesting them into the Grip ecosystem • Define the Logic: Organize the configuration of the 'Brain' of the system. • Build the Pipelines: Set up workflows that combine 3D renders, 2D layers, and AI-generated elements into a final image • Client Embedding & Strategy: Work directly with the client's Marketing Ops and Creative Directors, showing them how to restructure data for automation • Knowledge Capture & Scale: Capture data, logic patterns, and tooling in the field, documenting not just what was built, but why it works • Raise the Bar: Systematizing hard-won solutions to continuously raise the technical maturity of Grip deployments.

• Own and drive the integration of Native APIs and SDKs with third-party wallets, DEX aggregators, and DeFi partners. • Act as the primary coordinator throughout the integration lifecycle, from initial technical alignment and sandbox testing to mainnet launch. • Ensure partners clearly understand Native’s integration flows, constraints, and best practices. • Work with internal engineering teams to translate partner requirements into clear integration solutions and implementation plans. • Help standardize integration patterns, documentation, and onboarding processes for external partners. • Identify gaps or friction points in partner integrations and propose product or process improvements. • Serve as the main technical-facing representative for external engineering and product teams. • Proactively communicate with partners via Telegram, Discord, and async channels to unblock progress and align expectations. • Gather partner feedback and relay structured insights to internal product and engineering teams. • Maintain a working understanding of Native’s APIs (REST, WebSocket, gRPC) and how different partners consume them. • Assist in aligning Native’s API design with aggregator and wallet integration standards. • Take ownership of integration outcomes, ensuring integrations move from “in progress” to “live and stable in production.” • Track integration status, risks, and timelines, and coordinate internal resources when issues arise.

• Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers • Support Special Projects for the Enterprise Sales Team, as the lead technical sales representative • Collaborate with stakeholders in R&D, Sales, and Onboarding on product roadmap strategy to scale customer acquisition and revenue activation for industries tied to sales projects • Enable new hires and internal teammates on the most up-to-date product functionality, industry insights, and talk track best practices. • Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features • Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition • Create clear documentation and approach for delivery to the implementation team • Maintain and update industry-specific scripts for the internal team to use during demo’s • Respond to functional and technical elements of RFIs/RFPs • Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners