• Develop effective and efficient automation to provide agents an end-to-end booking solution • Weekly script updates which include thorough QA testing of all key scripts • Create and maintain documentation • Assist in analysis, UAT support, and postproduction support as needed • Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency. • Recommend new solutions and processes needed to meet team, client, reporting & operational goals. • Work with stakeholders to identify the business needs. • Determine the best approach for delivery. • Communicate regularly and effectively on the status of all current projects. • Respond proactively and in a timely manner, in adherence to department service levels to service requests, project updates and agreed upon requests for information. • Conduct and/or participate in meetings to provide an overview of systems and integration processes and technology as needed including the preparation of documentation as required. • Providing administrative and technical assistance to training team/operations.

• Study and transform data science prototypes and apply appropriate machine learning algorithms and tools • Run machine learning tests and experiments, and document findings and results • Train, retrain, and monitor machine learning systems and models as needed • Consult with managers to determine and refine machine learning objectives • Extend existing machine learning libraries and frameworks • Assist team leads in identifying multiple emerging tech initiatives running in parallel related to such technologies as AI, ML, Blockchain and agile tooling • Maintain and upgrade existing team-developed software tools • Perform as a hands-on developer to implement solutions

As a Senior Developer at Awesome Motive, you'll join the WPForms team, where you will collaborate with awesome team members and tackle a wide range of responsibilities. We are looking for a Senior Developer to help us build and maintain our WordPress plugins, add-ons and APIs by creating high-quality, scalable, and maintainable code that powers millions of websites worldwide. This role plays a critical part in our company's product development process. Our ideal candidate will be developing new features, optimizing existing code, and ensuring our products deliver exceptional performance and user experience. Ultimately, you should have the experience to architect solutions, mentor team members, and drive technical excellence across all stages of software development. The ideal candidate displays extreme ownership in all aspects of their work. Common responsibilities include (but are not limited to): - Write clean, efficient, and well-documented code following established coding standards. - Collaborate with QA and Design to deliver exceptional user experiences. - Perform code reviews and provide constructive feedback to team members. - Optimize plugin performance and ensure scalability for millions of users. - Mentor other developers and contribute to technical documentation. - Research and implement new technologies to improve our development processes. - Troubleshoot, debug, and resolve complex technical issues. - Participate in architectural decisions and technical planning sessions. - Prepare technical design documents (we call them Pitches) before starting any major work.

• Debugging a subtle crash or performance regression in the SDK • Implementing feature flag or analytics support in a new mobile runtime (e.g. KMP) • Improving SDK packaging, versioning, or distribution (CocoaPods, Swift Package Manager, Maven) • Reviewing and guiding a community contribution to a mobile SDK • Building demo apps to validate SDK ergonomics across frameworks