This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As of 2025, AO has achieved the largest weekly, monthly, and quarterly results in company history—a milestone driven by strong leadership, proven systems, and a commitment to excellence. This sustained, record-breaking growth has opened the door for new opportunities, and we are now expanding our team with motivated, talented individuals ready to grow within a supportive, high-performing environment. This is more than a remote role—it’s an opportunity to join a company with real momentum, long-term stability, and a clear vision for the future. With world-class support, exceptional mentorship, and advancement opportunities at every level, this could be the career change you’ve been waiting for. Qualifications - Motivated, dependable, and eager to grow professionally - Coachable and open to learning new skills - Comfortable working independently while contributing to a team - Seeking long-term stability, advancement, and meaningful career growth Requirements - Stable Work-From-Home Position - Ongoing Training & Development - Weekly Pay + Performance Bonuses - Union Contract & Representation - Comprehensive Benefits - Industry-Leading Tools & Technology - Leadership Events & Professional Connection - Incentive Trips & Team Experiences Benefits - Life insurance coverage, including Accidental Death Benefits (ADB) - Medical insurance reimbursement to help prioritize your health - Advanced systems and modern technology that streamline workflows - Leadership conventions and conferences that inspire growth - Incentive trips, recognition events, and team-building experiences How to Apply Submit your updated resume along with your compensation requirements for review. Community Wellness Notice All interviews are conducted via Zoom video conferencing for safety and convenience. Take the Next Step Be part of a company where growth is real, opportunity is ongoing, and success is recognized. If you’re ready to work from home, grow with a winning team, and build a future rooted in stability and achievement, we invite you to apply today.

• Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies/guidelines • Monitor the BitMEX Trollbox, Telegram and other channels as required • Perform document checks as per standard procedures • Escalate enquiries when necessary • Work closely with various internal partners (including Founders, Engineers, Sales, Marketing, Control teams, IT) in different regions (Asia, Europe, America) when necessary • Assist in updating FAQ/Solutions documentation • Constantly look for ways to improve our customer service

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join AO — Where History Meets Opportunity. March 2023 marked a defining moment in AO’s history. We achieved our largest weekly, monthly, and quarterly results ever, setting new benchmarks for performance, growth, and leadership across the organization. That momentum hasn’t slowed. AO continues to expand at an unprecedented pace—and now we’re opening the door for driven individuals ready to grow alongside us. At AO, success isn’t accidental. It’s built through teamwork, mentorship, and purpose. We invest in our people by providing world-class training, proven systems, and long-term career pathways within a culture that recognizes effort and rewards achievement. This is more than a job. It’s an opportunity to be part of a company where history is made—and where your growth truly matters. Qualifications - Driven individuals ready to grow alongside the company. Requirements - 100% Remote | U.S. Residents Only Benefits - Work-From-Home Stability: Enjoy the security of a fully remote position with the flexibility to create a schedule that fits your lifestyle—without sacrificing structure, support, or long-term growth. - Continuous Learning & Development: Accelerate your success through virtual workshops, live training sessions, and ongoing professional development led by top leaders within the organization. - Weekly Pay + Performance Bonuses: Be rewarded consistently with weekly pay, plus bonuses tied directly to performance and results. - Union Protection & Representation: Work with confidence knowing you’re supported by full union representation and a contract designed to protect your rights and long-term stability. - Comprehensive Benefits: Access valuable benefits including life insurance coverage (with accidental death benefits) and medical insurance reimbursement to support your well-being and peace of mind. - Career Growth & Leadership Development: Advance within a company that promotes from within. Gain access to industry-leading mentorship, cutting-edge technology, and leadership development programs designed for long-term success. - Incentives, Recognition & Travel: Be recognized for your achievements with leadership conventions, luxury incentive trips, and team retreats that celebrate performance, growth, and teamwork. Company Description At AO, success is built together. You’ll join a collaborative, high-performance culture rooted in integrity, accountability, and continuous improvement. Whether you’re launching your career or elevating it to the next level, AO provides the tools, guidance, and environment to help you thrive. If you’re ready to grow with a company where success is the standard and history is being written, we invite you to apply today. Submit your updated resume along with your compensation expectations and take the first step toward an exceptional, fully remote career with AO.

• Managing and responding to all customer reviews nationwide • Conducting post-service follow-up calls with every completed customer • Delivering a strong final impression on every job • Actively requesting and increasing 5-star reviews • Turning customer feedback into measurable improvements