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Five9 logo
Five9

Helping Companies Bring Joy to CX.

Senior Technical Program Manager

Technical Program ManagerTechnical Program ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2001H1B SponsorCompany SiteLinkedIn

Location

Colombia

Posted

132 days ago

Salary

0

Seniority

Senior

Bachelor Degree7 yrs expEnglishAWSGCP

Job Description

Senior Technical Program Manager

Five9

• Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity. • Manage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRs. • Drive program execution and measurable performance. Establish governance frameworks over prioritization decisions to ensure alignment with key performance indicators and business outcomes. • Act as an influential member of a highly integrated team composed of both technical and non-technical members. • Work within a diverse team environment to build and execute work plans and schedules as applicable for program success. • Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders. • Partner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operations. • Provide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-making. • Champion continuous improvement initiatives to scale agility, visibility, and velocity across programs. • Mentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution discipline.

Job Requirements

  • 7+ years of Technical Program Management experience in a related industry.
  • A bachelor’s degree in engineering, Computer Science or equivalent.
  • Exceptional written and verbal communication.
  • A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on initiatives.
  • Thorough understanding of software development lifecycle from conception to delivery.
  • Experience working with cloud-based technologies (AWS/GCP preferred).
  • Experience managing programs across cross functional teams, building processes, and coordinating release schedules.
  • PMP, Prince2, CSM, or equivalent.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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