**JOB SUMMARY** The New York Workers' Compensation Quality Analyst is responsible for managing the various aspects of the medical file review process. They will review the completed referral to ensure client questions have been addressed appropriately and review the completed report for accuracy. Ensuring client and department standards have been met. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. **MAJOR DUTIES & RESPONSIBILITIES** * Quality Audits* - Reviews reports accompanying medical records to ensure that the report is complete and that all questions posed by the client have been addressed. - Follows up with the reviewer with any additional questions or clarifications needs. - Follows up with the client should there be any additional questions. - Updates clients frequently on referral progress. - Ensures the report is grammatically correct with no spelling errors. - Ensures each referral adheres to the QA checklist prior to the completion. - Formats reports for approval. * Communication* - Communicates clearly and concisely between the customer, reviewer, and Operations team - Must confidently speak with physicians and clients regarding the content of their peer reviews. Other duties & special projects, as assigned and based on business needs. ****

• Gather, analyze, and document business requirements related to healthcare data exchange and interoperability • Design and validate HL7 message structures (v2.x, v3, FHIR) • Collaborate with technical teams to ensure accurate mapping of data elements and compliance with HL7 standards • Lead and manage integration projects from planning through execution

• Analyze, design, implement, and maintain moderately complex Epic Ambulatory systems to improve clinical care and patient management. • Support and document system testing and outcomes. • Develop technical solutions using standard lifecycle processes, procedures, and documentation. • Collaborate on scheduling training and build environments to ensure usability and support end-user education. • Independently develop Epic educational content and training materials. • Recommend and participate in process improvements for education, content tracking, review, and revision. • Drive the use of diverse learning methods to meet adult learning needs and clinical system education requirements. • Take ownership of tasks with urgency and drive them to completion. • Proactively identify what needs to be done and take initiative. • Communicate issues and roadblocks to supervisor. • Identify appropriate resources for small to medium projects. • Collaborate with cross-functional teams and support project communications. • Participate in design and leadership meetings for Epic Ambulatory applications. • Consult with end users to ensure Epic applications and training align with patient care delivery processes. • Network with internal and external experts to adopt best practices. • Promote the use of industry tools to enhance efficiency and learning innovation. • Stay current through Epic vendor training and other educational opportunities. • Conduct and participate in instructional sessions. • Apply knowledge to improve skills and performance. • Develop and maintain positive internal and external relationships. • Motivate others, encourage teamwork, and foster a positive environment. • Prepare and deliver oral and written presentations. • Support or lead design, development, and implementation of new or enhanced Epic Ambulatory application requests. • Manage project plans and documentation for moderately complex projects. • Define project scope and coordinate necessary resources. • Prioritize, organize, and complete assigned tasks and documentation. • Facilitate communication between internal and external stakeholders. • Ensure proper integration by working with cross-functional teams. • Collaborate with end users to develop and validate requirements for Epic system solutions. • Build collaborative relationships with customer groups and stakeholders. • Demonstrate advanced troubleshooting and problem-solving skills. • Monitor Service Level Agreements and ensure customer-centered support. • Provide end-user support through training and creation of advanced Epic educational materials. • Promote adoption of change management policies and procedures. • Interact with staff across the Medical Center in a professional, collaborative manner. • Model outstanding customer service behaviors and maintain CCHMC CARES standards (Courteous, Attentive, Respectful, Enthusiastic, Safe).

• Responsible for the Treasury functions for Connex • Primary owner of daily cash position for the Connex bank accounts • Analysis of cash, Connex daily/monthly cash position • Assist manager in providing guidance regarding corporate cash and prefund strategies • Responsible for daily booking of settlement entries • Review balance sheet accounts for proper booking of settlement activities • Review daily bank activity for adequate prefund • Work with the Concourse system and data mine data • Develop reporting for forecasting passthroughs, interchange, and other expenses • Audit Treasury functions including general ledger posting, explanations, and bank confirmations • Develop and maintain documentation of processes • Assist with closing general ledger on a monthly basis • Maintain Quality Assurance through review of procedures and practices